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Crowne Plaza Hotel Birmingham NEC

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Crowne Plaza Hotel Birmingham NEC
Crowne Plaza Hotel Birmingham NEC
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1,497 Reviews from our TripAdvisor Community

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Showing 1,476: English reviews
Johannesburg, South Africa
Level Contributor
120 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

We're IHG Ambassador members, booked at this hotel because we like the brand, but oh no! It's terrible. Should not be a Crowne Plaza!! Reception staff incompetent, pass the buck with each problem, for 4 days in a row they did not deliver our newspaper & each morning then blamed the "night staff". When we spoke to the Manager on... More 

Helpful?
Thank Maureen E
London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here on a work trip. Hotel is a10min drive from the airport so very handy. Nice hotel staff were very pleasant & helpful. My room was very comfortable & spacious I ordered room service for diner which was very good & reasonably priced! Excellent choices for breakfast. Looking forward to my next stay.

Helpful?
Thank susie787
Plymouth, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here on park and fly the night before flying out and found the whole experience seamless. We had a lovely room and Joanne in reception couldn't have been more helpful. We had good food in the lobby bar served by the incredibly friendly staff there (Janet I believe!). Retrieving the car was equally easy despite the early hour... More 

Helpful?
Thank Christine P
Perth, Australia
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We had booked a suite, and were very disappointed. The lounge was grubby and in need of repair. The TV remote was broken, but had gaffa tape around it, in a failed attempt to get it to work. The carpet was lifting so was uneven in certain parts of the room. The bathroom was in need of repair. The air... More 

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Helpful?
Thank Eileen R
Level Contributor
158 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here a few times whilst exhibiting at the NEC. Personally my favourite hotel on site, modern, good food and close to amenities. Friendly staff but my one quibble would be having to pay for parking. The hotel is not cheap and I personally think parking should be free.

Helpful?
Thank Essexnat
Howden
Level Contributor
397 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
5 of 5 stars Reviewed 1 week ago

Used this hotel on a park and fly deal and am pleased we did. Just off the motorway and easy to locate, a large free car park offers plenty of space. The polite and friendly reception soon had us booked in and our room on the first floor offers all modern amenities. The adjacent retail centre has a number of... More 

Helpful?
1 Thank jaspandsal
Thirsk, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff really friendly and helpful. Room was good bed comfortable and shower really strong. Breakfast a bit chaotic, you need another coffee machine. Dinner was very good. The restaurant is above average for a hotel like this in my opinion.

Helpful?
Thank AG1BSON
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Having used this hotel extensively for business, it lives up to its level of excellence for a sicial visit also. The key factor here is the staff.... world class customer service that stands put immediately

Helpful?
Thank Jamesdrop
Joanne C, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Jamesdrop, Thank you for your loyalty and your comments. Its a pleasure to offer fantastic customer service when it is valued so highly by our guests. Please return soon Kind Regards David Steel General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Second visit to Crowne Plaza NEC - again very good. Great helpful staff. Got a free upgrade, large room, great facilities and staff very friendly and helpful. Breakfast excellent - don't forget to check the menu first, there are good cook to order dishes, but the buffet is both comforting (full English) and healthy (if thats your thing). Would recommend,... More 

Helpful?
Thank Don B
Joanne C, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Don B, Thank you very much for your review of the hotel. I am happy to see that you were selected as our Guest of the Day during your stay. We are extremely pleased to see that you enjoyed the benefit of a free upgrade breakfast and parking it was our pleasure to provide this. Please return soon. Kind... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Lovely hotel with welcoming staff and a good sized room which was very clean. Enjoyed a relaxing soak in the bath and used the complimentary toiletries. We wandered round the shopping mall and the lake and ate at TGI Friday. The bed was a bit too soft for me but hubby was comfortable. There was plenty to choose from at... More 

Helpful?
Thank motherofbeans
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $115 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Business Hotel in Birmingham
#15 Luxury Hotel in Birmingham
#32 Romantic Hotel in Birmingham
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