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Crowne Plaza Hotel Birmingham NEC

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Crowne Plaza Hotel Birmingham NEC
Crowne Plaza Hotel Birmingham NEC
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1,516 Reviews from our TripAdvisor Community

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Showing 1,494: English reviews
London, United Kingdom
Level Contributor
85 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Good modern hotel which is very close to Birmingham Airport and the NEC. I had a spacious, well appointed and comfortable room. Didn't see too much else of the hotel as I was in late and back out early the next morning. My only negative comment is that the breakfast was a bit slow to get going and I had... More 

Helpful?
Thank Joe M
DavidCPNEC, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Joe, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our Restaurant Manager and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning... More 

Littlehampton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Not happy. Booked twin room, yet given a double. Not appropriate for me and my 15 yr old son. Given a roll-away bed which took up all the space in the room. Couldn't even sit in the chairs as no space. Booking said there'd be a mini bar. There was an empty fridge. Woken up by tv making noises at... More 

Helpful?
Thank Tracey H
DavidCPNEC, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Tracey, Firstly, we would thank you for taking the time to write us a review, it is most appreciated. We are extremely sorry to hear of the issues you experienced during your stay. With regards to the sofa bed, we would make you aware that we have passed your feedback onto our Housekeeping team who are responsible for making... More 

swansea
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stay at the crowne plaza in sept there are no transfer to the airport When we booked was told there was by a holiday extra nice rooms Had a good nights sleep taxi cost £7 from the hotel and £10 from the airport to the hotel

Helpful?
Thank bigbri50
Niort
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

stayed here for exhibition. Nice hotel and the food for breakfast and dinner in the restaurant is good. what made the stay most enjoyable was the staff who were always nice and happy and willing to help. a lovely stay

Helpful?
Thank bradniort
DavidCPNEC, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Guest, Thank you very much for your wonderful review of the hotel. We are extremely happy to see that you enjoyed the hotel so much. We look forward to welcoming you back again soon. Kindest Regards David Steel, General Manager More 

Cardiff, United Kingdom
Level Contributor
174 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for a works do in the Vox, I must say the hotel is off good quality, but what let it down was being told when checking in that breakfast was included only to be embarrassed when I went down the next morning to be told no, that I have to pay.

Helpful?
Thank GoonerPaul1964
DavidCPNEC, Front Office Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Gooner, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our Reception team and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Crown Plaza (CP) at the NEC is one of three on-site hotels at the NEC. The others are the Hilton and the Genting Resort. The CP and the Hilton are business oriented however my staff have stayed at the Genting and like it (lots of shops, restaurants). The CP is newer than the Hilton. It is well-finished. I like... More 

Helpful?
Thank Anthony H
DavidCPNEC, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Anthony H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, David Steel More 

Barnsley, England, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Arrived at 12.30ish Saturday, fairly pleasant greeting at Reception. Managed to check straight in ( 324 on third floor) we had a room with 2 double beds booked for hubby, myself and 2 kids with a lake view. Average looking room, fairly clean. Few niggles with the room, as I said cramped for 4 people, few dirty marks on walls... More 

Helpful?
Thank Louise K
DavidCPNEC, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Louise K, Thank you so much for your review of our hotel. I am pleased to hear overall you enjoyed your stay with us and that issues were resolved. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards David Steel. More 

Worcester, United Kingdom
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here Sunday night while visiting a trade show at the nec ,very efficient reception staff,could not fault rooms very functional one nice touch a little box of help me go to sleep sprays and rubs,would be happy to stay here again if flying out or at the nec not a weekend break hotel

Helpful?
Thank Nigel P
DavidCPNEC, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Nigel P, Thank you so much for your review of our hotel. I am pleased to hear overall you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards David Steel. More 

Coventry, United Kingdom
Level Contributor
156 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Called in for a mid morning snack. Service was very friendly but slow Nice coffee Disappointed by the range of pastries and price. Everyone by us seemed to be ordering the full English breakfast which I found odd in a coffee shop!

Helpful?
Thank AndyA104
Cambridge, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Pricey due to its location. Food average, staff service just at average. My room was smelt musty and the air con didn't work. Conference facilities are average. Will probably use again but only because for the location.

Helpful?
Thank AdMep
DavidCPNEC, General Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear AdMep, I am sorry to hear your comments and would urge you to contact the hotel the directly to resolve any issues you may have had during your stay. Kind Regards David Steel , General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $102 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Business Hotel in Birmingham
#16 Luxury Hotel in Birmingham
#32 Romantic Hotel in Birmingham
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