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Crowne Plaza Hotel Birmingham NEC

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Crowne Plaza Hotel Birmingham NEC
Crowne Plaza Hotel Birmingham NEC
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1,550 Reviews from our TripAdvisor Community

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Showing 1,528: English reviews
Kent, England
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago NEW

We use this hotel as it's very handy for access to the NEC. Room was spotless. One biscuit on the tea tray between the two of us was a bit stingy! Was delighted to be looked after by Kerri in the restaurant again (definite candidate for employee of the month!). Starters and desserts were spot on, but the main course... More 

Helpful?
Thank OharaKent_England
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear OharaKent_England, Thank you for your review. We are extremely sorry to hear this feedback, we would like to apologise profusely for the issues you had regarding the biscuits, and steak. This is not our usual standard, and your feedback is extremely valued by us. We have therefore passed this onto our team and we will endeavour to ensure this... More 

United Kingdom
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Very handy for the NEC, the Crowne Plaza is a busy but very pleasant place to stay. Reception service was excellent, room very clean and tidy with good facilities, restaurant good variety and bar prices very reasonable. Car parking very good. Overall, a great place to stay and recommended.

Helpful?
Thank VBT928
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear VBT928, Thank you very much for your wonderful review of the hotel. We are extremely happy to see that you enjoyed the hotel so much.. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon! Kindest... More 

Chester, England, United Kingdom
Level Contributor
295 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 1 week ago via mobile

Stayed with work, check in was quick, nice room on the 2nd floor. Had room service which was efficient and everything tasty. Good breakfast and fast check out. Staff were all friendly and helpful. Will be back

Helpful?
Thank Geoff F
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Geoff F, Thank you very much for your wonderful review of the hotel. We are extremely happy to see that you enjoyed the hotel so much.. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We look forward to welcoming you back again soon!... More 

York, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago via mobile

Nice hotel, although looking tired now. Following a long day working at NEC had a shower which was only lukewarm. Same next morning, then an almost cold bath the next evening. Had double checked the thermostatic taps. Also very noisy with loud guests. Definitely not a relaxing hotel.

Helpful?
Thank simonnlynda
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Simonnlynda, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We really hope this does not prevent you from returning to... More 

Glasgow, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

My wife and I travelled down from Glasgow, having booked well in advance via booking.com. When we arrived, their computer system was down and the receptionist could not find the booking. I was asked to email the confirmation to them while standing at reception. After that, it was sorted very quickly and the receptionist was very helpful and friendly. The... More 

Helpful?
Thank Rickenbackerplayer
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Rickenbackerplayer, Thank you for your review. We are extremely sorry to hear this feedback in regards to the wait time for your room service, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our team and we will endeavour to ensure this does not happen again. We... More 

Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

This is a superb hotel, located next to the NEC and Birmingham international airport. Rooms are spacious and well equipped. The restaurant and bar serve great food & beverage, especially the breakfast, which has an amazing selection. However, the best thing about this hotel is the staff. Each and everyone are amazing, always smiling and willing to help. A must... More 

Helpful?
Thank Craig B
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Craig B, Thank you very much for your wonderful review of the hotel and staff. Your feedback is appreciated and I will be sure to share it with the team as I know they will be encouraged by it. We are extremely happy to see that you enjoyed the hotel so much. We look forward to welcoming you back... More 

Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Stayed here on business during an event at the NEC. Great location with a couple of chain restaurants nearby. Room was clean with everything you need. Breakfast was ok and the staff are friendly. I have stayed at other hotels while at the NEC but this would be my preferred choice.

Helpful?
Thank Neil g
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Neil g We are really pleased you enjoyed your stay with us and in particular the service you received from the team and your room. Thank you so much for writing such a helpful review. We look forward to welcoming you back soon! Kindest Regards Martin Woods, General Manager More 

S. Wales
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Clean tidy and convenient place to stay. Just off the motorway and within walking distance of the NEC. Plenty of parking too. Excellent position for an indoor shopping centre also. The only downside for me was the heavy doors that slammed shut on the rooms caused the walls to vibrate, voices could also be heard in the adjacent rooms and... More 

Helpful?
Thank nothappy12
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Nothappy12, We would like to thank you for taking the time to write us a review of the hotel. We are sorry to hear that your stay was disturbed by noise. During your next stay at the hotel please be sure to request a quiet room upon arrival and we will endeavour accommodate this for you. We look forward... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

I stayed here on business as part of a show at the NEC, in all honesty - I had mixed feelings. Breakfast was nice, the room was decent too (especially like how Sky Sports was available so I could watch the football), however - it was advertised that the hotel has a Gym a basketball court and an ice rink.... More 

Helpful?
Thank Adrian H
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear Adrian H, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for this error. Your feedback is extremely valued by us and we have therefore passed this onto our Sales and Marketing teams for discussion and review. We really hope this does not prevent you from returning to the hotel, we... More 

Level Contributor
5 reviews
Reviewed 2 weeks ago

We stayed here for a visit to the NEC. The room was lovely, the staff polite and accommodating, especially Katrina in the restaurant, but our overall experience was let down by some small details. Although we had booked as a couple the room was set up for one. One robe, little tea supplies and only one biscuit!!!! At about 6-30... More 

Helpful?
Thank RichClaydon
Maria F, Guest Relations Manager at Crowne Plaza Hotel Birmingham NEC, responded to this review

Dear RichClaydon, Thank you for your review. We are extremely sorry to hear this feedback, we would apologise profusely for these errors. I would also like to apologise that no one has been in contact with you. I assure you this is not our usual standards. Your feedback is extremely valued by us and we have therefore passed this onto... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of England the Crowne Plaza Birmingham NEC offers a unique contemporary style and simple elegance on the doorstep of the NEC and within close proximity of Birmingham International Airport. Crowne Plaza Birmingham NEC offers a luxurious accommodation featuring air-conditioning, high speed Internet access (subject to an additional charge) and TV with movies on demand. A fashionable bar and Pendigo's Restaurant is also available for all residents and non-residents. With 11 custom-designed meeting and banqueting suites, Crowne Plaza Birmingham NEC has the flexibility to host events of many shapes and sizes. Set in landscaped grounds overlooking Pendigo Lake, Crowne Plaza Birmingham NEC is only 5 minutes walk from the National Exhibition Centre and NEC Arena, 5 minutes drive from Birmingham International Airport and International Train Station, 10 miles from Birmingham City Centre and within easy reach of major UK motorways (M5, M6, M40 and M42).WI-FI Internet Access is available in all meeting rooms, bar and the restaurant. We also have very reasonable Park and Fly packages packages available. ... more   less 

Additional Information about Crowne Plaza Hotel Birmingham NEC

Address: Pendigo Way | National Exhibition Centre, Birmingham B40 1PS, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $95 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Birmingham NEC 4*
Number of rooms: 242
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Business Hotel in Birmingham
#18 Luxury Hotel in Birmingham
#32 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel Birmingham NEC staff and other travelers.
11 questions
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London, United Kingdom
1 month ago
Pontyclun. South Wales
Tamworth, United Kingdom
7 months ago
WALSALL
8 months ago
England, Arkansas
over a year ago

See all questions (11)

Questions? Get answers from Crowne Plaza Hotel Birmingham NEC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check your bill!”
 of 5 bubbles OharaKent_England, 1 week ago | Read review
“Check everything on check in!”
 of 5 bubbles RichClaydon, 2 weeks ago | Read review
“Choose a room with view to the lake”
 of 5 bubbles lannyjcgosal, 3 weeks ago | Read review
“Try the 5th floor where the suites are”
 of 5 bubbles clairewallace3, Oct 26, 2016 | Read review
“We accepted the one offered nd it was fine”
 of 5 bubbles TerryParad, Oct 4, 2016 | Read review
5 of 5
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