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Premier Inn Birmingham Central East

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Premier Inn Birmingham Central East
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632 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Nottinghamshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

Water fall air con system.. Waiting 7 days for refund .still not spoke to anyone .as phone calls are never answered.can't see barrier code in dark.never anyone on front desk.offerered refund.but 7 days later still wating

Review collected in partnership with premierinn.com

Helpful?
Thank peterpeterandrew
Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The staff were lovely and helpful and made me feel very comfortable. The room was clean and tidy. The bed was comfortable. I used the standard wifi and it is fine for what I needed it for, if you were to stream videos etc I would recommend upgrading to the premium wifi. The "thyme" restaurant in the hotel was lovely.... More 

Review collected in partnership with premierinn.com

Helpful?
Thank lilwh
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Another PI, about average in that everything was standard PI. Easy to find, quiet, room clean, food OK (both dinner & breakfast), staff universally helpful & pleasant, which was nice. The only downside was the £4/night parking charge, a complete rip off.

Helpful?
Thank Paul H
Haverfordwest
1 review
3 of 5 stars Reviewed 2 weeks ago

We had a lovely stay apart from the fire alarm going off and disturbing my 7 week old baby on the Friday night around midnight and she was up all night crying and i could not settle her as she is not used to loud noises

Review collected in partnership with premierinn.com

Helpful?
Thank eileahat
Edinburgh, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The lifts are awful the staff are rude (except the lady that checked me in). There's no decorum in the way the staff talk to you. I got stuck in a lift and the doors wouldn't open on time and left me panicking for a good bit. They're so good in Scotland however the tidiness and cleanliness is questionable. My... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Sam L
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Central East, responded to this review

Hi Sam At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please rest assured the comments raised will be duly... More 

Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I really enjoyed it here! Well rested after a long day out, those Hypnos beds really do the trick! Staff were extremely friendly and helpful! If I ever come this way again, this WILL be the Premier Inn I'll be staying at! :)

Review collected in partnership with premierinn.com

Helpful?
Thank peter_johnson_589672
Leicestershire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

You know what you are going to get at a Premier Inn this was no exception, rooms etc very good and clean. Special thanks to the girls at check in who were excellent and when they found out my wife and i were celebrating our birthdays we were very supprised to find a gift on our bed when we returned... More 

Review collected in partnership with premierinn.com

Helpful?
Thank barfieldmrkevinb
Essex, United Kingdom
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were visiting family so decided to stay here for 2 nights, the girl at the reception was very friendly, it is by a main road but don't let that put you off... we couldn't hear any noise from outside at all. We slept amazingly well. We will be back here for sure,

Helpful?
Thank ttfan84
London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff at this preimer Inn were fantastic they went the extra mile and there was crafts for the kids to play with when you go to hotels you get the keys and that it but the staff at this hotel when out there way to be helpful and the food was very good also

Review collected in partnership with premierinn.com

Helpful?
Thank Gough;Miss.debb... G
driffield, east yorkshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We arrived for an overnight stay on our return from holiday. The check in was easy but we were asked to pay for parking without an initial introduction to the hotel. The 'good night’s sleep' policy was never explained to us. We stay at premier inns on a regular occasion and I can safely say that this has been the... More 

Helpful?
Thank bridgetG1910
WhitbreadHotels, Online Customer Service at Premier Inn Birmingham Central East, responded to this review

Hi Bridget Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us... More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Just minutes from the M6, M42 and M5, the Premier Inn Birmingham Central East is even better connected than a certain Mrs Osbourne. And, thankfully, quite a bit quieter too. Nip into Birmingham city centre for great shopping at the Bull Ring, the Sea Life Centre's underwater world and the trendy bars and businesses of the Mailbox and Brindley Place. Take a trip to chocolate heaven at Cadbury World. Or cheer on your team at Villa Park of Birmingham City F.C, both just two miles away. Then return and refuel in our tasty restaurant, spacious rooms and extra-comfy beds. This hotel has conference facilities This hotel has 1 meeting room, which can hold up to 12 delegates. Directions: M6(J6), signposted city centre. Take the second exit off A38(M) signposted A4540 ring road. At the roundabout you should take first exit off. After approx 50m is the turning on your left into Richard Street, hotel is on the left. Barrier access to car park. Parking is charged at £4 per night. Important info: This Premier Inn is located near a major road, bedrooms are insulated to minimise noise. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. ... more   less 

Additional Information about Premier Inn Birmingham Central East

Address: Richard Street | Waterlinks, Birmingham B7 4AA, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $64 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Birmingham Central East 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Premier Inn Birmingham Central East Hotel Birmingham
Hotel Style:
#10 Romantic Hotel in Birmingham
#16 Family Hotel in Birmingham
#17 Business Hotel in Birmingham
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