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Malmaison Birmingham

Traveler (808)
Panoramas (14)
Videos (1)


#46 of 120 hotels in Birmingham
Our hotel in Birmingham features 193 beautifully styled rooms and suites that are sure to deliver you comfort, style, and first class facilities. Enjoy our great beds, moody lighting, and power showers. This is where comfort meets style, whether you’re visiting for business or leisure, we’d love to welcome you at our Birmingham city centre hotel. After a hard day's retail therapy, sit back and sip a superbly mixed classic cocktail in our fabulous Chez Mal Bar. Then head to your table in the Chez Mal Brasserie, where you'll find British and French-inspired dishes and Malmaison classics including succulent steak frites and the mouth-watering Malburger. Whether you're staying for business or leisure, immerse yourself in our vibrant atmosphere and let the good times roll.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Business Center with Internet Access
Conference facilities
Free internet
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Air conditioning
Room service
Flatscreen TV
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Good to know
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:Wine, Dine & Dream!
Hotel deals


Full view
100Great for walkers
Grade: 100 out of 100
221Restaurantswithin 0.3 miles
62Attractionswithin 0.3 miles
100Room tips
Traveler rating
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Popular mentions
Good food. Friendly and accommodating staff. Value for money. Nice environment. I highly recommend the afternoon tea experience at Malmasion. There was a wide variety of food and pastries. The staff ensured that we had everything that we needed
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Hotel's Favorite
I stayed on a work stop over, I booked the Malmaison due to its location and it was fantastic. Great helpful staff at check in, room was clean and fresh. Cocktails in the bar were excellent and as mentioned location was fantastic. The malmaison group do not disappoint.
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Response from 428damiang, Manager at Malmaison Birmingham
Responded Jun 11, 2019
Dear Scott, Thank you for choosing to stay with us and for letting us know that you had a great experience at Mal Birmingham. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon. Best regards, Irina
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Malmaison is very close to Birmingham New St (Grand Central. If you use the right exit, it's a straight 3-5 minute walk. Handy tip, it's very easy to pick up an uber from Navigation Street. The reception area is small but we found the staff at all times particularly welcoming. Anna, who did our check-in, chatted about our reason for visiting (graduation) and, when we asked for an ice bucket in the room, brought it herself and gave us vouchers for a complimentary cocktail. The rooms are beautiful and calming in soft greys. We had twin beds with heaps of room between them. There were good quality tea and coffee items to use and everything was very clean. The bath is full-sized. Our cocktails were superb. We didn't eat at the hotel. We stored our bags while we were at graduation.
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Response from 428damiang, Manager at Malmaison Birmingham
Responded 2 days ago
Dear Charlotte, Thank you for the kind words following your stay with us here in Birmingham. I will be sure that Anna is thanked for her great customer service and for making your stay even more enjoyable. We hope that you will be a regular to us here at Mal Birmingham. Best regards, Irina
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We visited Malmaison many times in the past and have to say this was the most disappointing meal we have ever eaten here This restaurant was once a chef led restaurant producing the best in Birmingham sadly the new management have not taken what was a successful restaurant forward and the decline in quality of food is seen by drop in numbers and ambience We will never eat here again
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Response from 428damiang, General Manager at Malmaison Birmingham
Responded 4 days ago
Dear Mary, Thank you for feedback following your visit to Malmaison Birmingham. I am really sorry that you didn’t enjoy your time with us and would love to have the opportunity to make things better for you. If you could contact me directly at awincott@malmaison.com I would hope that I can restore your faith in us here at the hotel. Very best regards Arron
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Our room was classed as a twin room but was just two single beds pushed together with one large duvet on top, so was pretty much a double room, which was annoying but tolerable. Both the room and bathroom were very spacious and the shower was nice and powerful. Dinner and breakfast at the Chez Mal restaurant was okay. I had the linguine arrabiata with tiger prawns. There was alot of pasta so I only managed half but it was nice anyhow and the prawns were nice and meaty. My friend had the chicken kiev, which she found very dry. Breakfast was nice. There was an option to pay extra for a cooked breakfast, which we chose not to do. Good choice of continental breakfast items (pastries, fruit, yogurt, cereal) although there were a few flies landing on the food. The spa facilities were fine, although some may find it quite small. It wasn't very busy at all so we were the only people in there for a long while so we were able to relax. I would say the only let down for me personally was the massage I had. The therapist spoke through majority of the massage, which I didn't find relaxing at all. There was a certain topic brought up by the therapist concerning her way of life which made me feel uncomfortable. I did engage a bit in the conversation as I thought it might be rude to ignore and didn't want any awkwardness. That being said, I actually left the massage very annoyed and feel like that was money wasted. Overall, the hotel and restaurant staff were very friendly and helpful. And of course, the hotel is in a great location so we did pop into Tesco Express in the Mailbox for a few snacks.
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Response from 428damiang, Manager at Malmaison Birmingham
Responded 2 days ago
Dear Guest, Thank you for your feedback following your recent experience with us. I am sorry to hear that we have only provided an average experience for you and I hope that we'll have the opportunity to prove that we are capable of better. Best regards, Irina
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$87 - $233 (Based on Average Rates for a Standard Room)
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United KingdomEnglandBirminghamLadywood
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