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Holiday Inn Birmingham Airport

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Traveler (292)
Room & Suite (114)
Dining (20)

About

Location
Cleanliness
Service
Value
Holiday Inn Birmingham Airport Hotel is located just minutes from Jct 6 of the M42, & is only 1.5 mile from Birmingham International Airport & Birmingham International Train Station with easy access to the revitalized Birmingham city centre.The hotel enjoys close proximity (1.5 mile) to National Exhibition Centre (NEC).Holiday Inn Birmingham Airport is a contemporary upscale hotel which offers modern bedrooms with High Speed Internet Access,and Wifi in public areas and conference rooms. The hotel offers a wide range of conference and meeting facilities that can accommodate up to 170 people.With a wide range of food experiences, light modern dishes from The Flight Bar and a fine dining experience in The Grill Room Restaurant created by award winning Chef 'Marcus Renzi'. Alternativley treat yourself to our In Room Dining available 24 hrs a day.Holiday Inn Birmingham Airport offers Airport Parking both onsite and offsite at very competitive rates. Either flying for business or leisure, you can benefit from our Park and Go packages which include one night's accommodation and car parking for up to 15 days with airport transfers.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Room service
Restaurant
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Suites
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HOTEL STYLE
Mid-range
Business
HOTEL CLASS
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2,027Reviews
315Photos
29Q+A
100Room tips
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Popular mentions
We stay at this hotel quite often and it is inconsistent . Check in was good as Spire Elite members we were offered an upgrade the room was ok but the outlook was disgusting and should never be offered as an upgrade. Real problem with the shower it would run at the correct
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Second floor, executive suite on the quiet side. Very clean, serviced every day. Free shuttle buses all day with only a hole between 1pm and 3pm. Very close to the airport and train station NEC. A very nice bar, and average restaurant. Breakfasts are buffet style, with enough
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Arrived to find car park jam packed at 8pm on a Wednesday and Alternate was a long walk in the rain. A very tired small room down a long narrow corridor was dark and oppressive. Staff and check in/out were very good but for £120 the room was 50 pound overpriced.
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Response from Jason H, Manager at Holiday Inn Birmingham Airport
Responded today
Dear Winckers, Thank you for your time in sharing your feedback in relation to your recent stay with us. Please accept our apologies if the full car park caused you any inconvenience. From time to time this does happen for which we have alternative arrangements at the nearby NCP multi storey car park. It is with regret to learn you found the room you occupied to be very tired. Please be assured we have every intention of making improvements to a number of our rooms in the near future. In relation to your comment about room rate/s. There are various factors which affect room rates some of which include demand, time of year, advance purchasing etc. We hope this does not dissuade you from returning. Regards Jamie Evans - Hotel Manager hotelmanager@hiairport.co.uk
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The advert says 10 out of 10 experience and this is not . Currently staying here room 331 , no heating lukewarm water and 10 minutes calling reception to get at least something sorted . Best of all standard room rate is upto £295 for a last Minute traveller this is not 10 out of
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Response from Jason H, Manager at Holiday Inn Birmingham Airport
Responded 2 days ago
Dear 374gusg, Thank you for your time in sharing this candid review of our hotel in relation to your recent stay with us. I am sorry to learn there were conditional elements of your stay which did not meet your expectations. Please accept or apologies for the water not having been hot enough. Please be assured your comments have been addressed and will be investigated and actioned immediately by our Maintenance team. I am sorry for the time taken for our Reception team to respond to your request/s, but please be assured our team work as swiftly as possible to guest requests and sometimes this is affected by various reasons and therefore prioritising is important. All our guests are valued and we try our best to ensure they are well looked after. In relation to your comment about room rates, these can fluctuate due to various reasons such as demand, local events, time of year which you will find is hospitality operation. I hope you recent stay will not dissuade you from returning in the future. Regards Jamie Evans - Hotel Manager hotelmanager@hiairport.co.uk
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Came and ate at the Marco Pierre White restaurant and the food was lovely, staff were great. Especially Sian and Eph! Couldn’t do enough for us and made sure we were happy throughout! Will definitely be coming back!
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Response from Jason H, Manager at Holiday Inn Birmingham Airport
Responded 1 week ago
Dear RachaelTyler123, Thank you for your time in sharing this lovely feedback. I am pleased to read you enjoyed your dining experience in our Restaurant and were happy with the service provided. Your comments will be shared with both Sian and Eph who I'm sure will be thrilled to have been personally mentioned. We look forward to welcoming you back again soon! Regards Jamie Evans - Hotel Manager hotelmanager@hiairport.co.uk
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Executive suite on the 3rd floor.
Photo provided by managementHoliday Inn Birmingham Airport
Standard Double Room
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12345623
Looks like it’s a manager thing at this hotel, they say you are what you sow and there top manager must have awful customer service skills. I complained a while back and asked for a manager to call me as there wasn’t one available on site. When she did she argued every point with me rather than listen and apologising. Very disappointing from the manager of a well known brand hotel.
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The hotel is at the end of the runway on an incline, so you can see it from the hotel. You can certainly see the planes land from the overspill multi story car park just over the road.
1 vote
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I don’t know about the bus but there are plenty of taxis and they only cost about £6/7 to get between the two
1 vote
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Please can you tell me, if you pay to park for 15 days, where do you leave your car?
In their car park. You are given a sheet of paper to put into your car which you display. You also keep a ticket on entry and when you return you give the ticket to the receptionist and they do something so you can exit. The car park is very secure.
1 vote
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123456
"Try and get a room on the 3rd floor, these appear to be more spacious."
"rooms reasonable"
"Don't stay here! Or just ask for an upgrade..and go for 365 / 366 / 367"
"Room 254, 256, are on ground floor, near reception. You can hear guests in the bar, so you might not get to sleep until the bar closes."
"Please book online and never book via phone ."
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12345620
PRICE RANGE
$48 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn birmingham airport hotel birminghambirmingham holiday inn
LOCATION
United KingdomEnglandBirmingham
NUMBER OF ROOMS
239
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