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AC Hotel Birmingham

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AC Hotel Birmingham
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166 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Derby, United Kingdom
Reviewed 3 days ago NEWvia mobile

Hotel is hidden away neatly at the rear of The Mailbox development in the city overlooking the Gas Street Basin canal area, just 5 minute walk from New Street station and a 5 minute stroll along the canal towpath to Brindley Place & The Barclaycard Arena (NIA). So many bars and restaurants nearby. Rooms spacious and clean, nice and neutral...

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Helpful?
Thank Jo C
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Jo C, Thank you for taking the time to write a review following your recent stay here at the AC Hotel Birmingham and I was delighted to read you had such an enjoyable stay. Your positive feedback and comments about the hotels location, facilities and staff are more welcome and will be shared with the team. We are very...

Zurich, Switzerland
Reviewed 1 week ago NEW

The hotel and staff is OK but nothing special. Well located and clean but as most hotels in Britain, cramped. For an upmarket hotel it has some very obvious shortcomings. Hard to find, to name one since there is no obvious street access and poorly indicated. Had a room that was not facing the street and still found it noisy...

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Helpful?
Thank Luis M
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Luis M, Thank you for writing a review on TripAdvisor following your recent stay here at the AC Hotel Birmingham. Your comments and feedback are very important to us, taken seriously and will be addressed with the team. Thank you once again and I hope that we have the opportunity of welcoming you back and bettering your experience in...

Reviewed 2 weeks ago via mobile

Half the (badly sound proofed) rooms in this hotel face a road. At 5.10am a laundry truck unloaded and loaded for 45 minutes. I may as well have rented a room at the end of a runway. Every single room on the road side of the hotel will have been affected. Never again.

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Helpful?
Thank JP K
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear JP K, Thank you for taking the time to write a review following your recent stay at the AC Hotel Birmingham. I was very sorry to read that you were disturbed by deliveries taking place early in the morning to the neighboring businesses. I fully understand and appreciate your frustration and I have shared your comments and raised the...

Yorkshire, UK
Reviewed 2 weeks ago

Stayed tonight on the 5th floor (highest) overlooking the canal. Beautiful room, with everything i needed so very happy with the room. If you are driving and relying on satnav check the hotel website as it gives the postcode for the Mailbox Carpark. I would have literally been lost without it, but it got me to the right place with...

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Helpful?
1Thank pga66
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear pga66, Thank you for taking the time to write a review following your recent stay here at the AC Hotel Birmingham and I was delighted to see that you enjoyed your stay and especially the bedroom. As you mentioned the hotels location is great for restaurants and bars however I was concerned to read that the noise from the...

Leicester, United Kingdom
Reviewed 2 weeks ago

Such a well located hotel convieniently right in the centre of new modern amenities such as the Mailbox and Cube centre. Parking apart the hotel has all you need for an overnight stay when visiting the city for shopping, theatre or nightlife. Public Parking is available at close proximity so not really a problem. Hotel clean and modern with good...

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Helpful?
Thank Ian B
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear Ian B, Thank you for your review on TripAdvisor of the AC Hotel Birmingham and I was happy to see that you found the hotel so conveniently located, clean and modern and would stay with us again. We look forward to welcoming you back to the AC Hotel Birmingham whenever your travels bring you back to Birmingham, Kind regards,...

Reviewed 2 weeks ago via mobile

The room was a good size. The bed was comfy , pillows to hard for my liking. We had a room over looking the canal. We stayed 3 nights and we where out two nights late on the 3rd night we came back around 11, the noise from the restaurants and pubs was very loud this might be an issue...

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Helpful?
Thank moon2812
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear moon2812, Thank you for taking the time to write a TripAdvisor review following your recent stay at the AC Hotel Birmingham. I was pleased to read that overall you enjoyed your stay but I also appreciate your comments and feedback regarding breakfast, comfort of pillows and noise. We are always reviewing our standards and looking at opportunities of improving...

Pudsey, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for one night between Christmas and New Year and were impressed with the hotel. Very clean, very modern, good service, and an excellent location. Plenty of bars and restaurants in the mailbox itself, plus you're only a few minutes walk away from plenty of other places to wine and dine in the city centre. Would happily stay...

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Helpful?
Thank kingduncan81
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear kingduncan81, Thank you for taking the time to write such a positive review of your recent stay here at the AC Hotel Birmingham. I was delighted to read that you had such an enjoyable stay over the festive period and liked the hotels modern, clean design and excellent location but especially the service. I was pleased to see that...

North Vancouver, Canada
Reviewed 2 weeks ago via mobile

Clean, modern and functional hotel in a fantastic location. Friendly & helpful staff. The room has everything you need and a comfy bed. I would definitely return if visiting that area of Birmingham again and the rate we got was great.

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Helpful?
Thank adamskinvan
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear adamskinvan, Thank you for your recent TripAdvisor review following your stay here at the AC Hotel Birmingham. I was delighted to read you had such an enjoyable stay and found the staff friendly and helpful and liked the hotels modern design and great location in the heart of Birmingham. We look forward to welcoming you back to the AC...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here New Years Eve and I must say it's one of the best hotels I've had the pleasure of staying in. We had a superior canal view room and it was amazing. The room and the hotel itself was spotless, it was as if it was brand new. Even the fridge was complimentary with a couple of beers, water...

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Helpful?
Thank maxinejames
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear maxinejames, Thank you for taking the time to write a review following your recent stay here at the AC Hotel Birmingham. I was delighted to read you had such an enjoyable time during your stay on New Years Eve and liked all the small touches, location and modern design of the hotel. We look forward to welcoming you back...

Aberystwyth
Reviewed 2 weeks ago via mobile

Stayed here for a couple of nights to do a bit of crimbo shopping, lovely hotel and very reasonable. Location is brilliant, restaurants either side and up above you (Miller and Carter, Gas Street Social etc). Didn't find it noisy at all. Nice touches in the hotel, Nespresso machine, good little toiletries etc. Exceptionally clean. Great staff, Jess was very...

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Helpful?
Thank lou1978
JThomlinson, General Manager at AC Hotel Birmingham, responded to this review

Dear lou1978, Thank you for taking the time to write a review on TripAdvisor following your recent stay here at the AC Hotel Birmingham and I was delighted to read you had such an enjoyable stay. Your comments and feedback are most welcome and have been shared with Jess and the team. We are very proud of the service levels...

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Laundry Service
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Breakfast Available

Additional Information about AC Hotel Birmingham

Address: 160 Wharfside Street | The Mail Box, Birmingham B1 1RL, England (Formerly Ramada Birmingham City)
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $89 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Birmingham 4*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott, Agoda and LateRooms so you can book your AC Hotel Birmingham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Birmingham
Birmingham Ramada
Hotel Style:
#9 Luxury Hotel in Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from AC Hotel Birmingham staff and other travelers.
6 questions
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Questions? Get answers from AC Hotel Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any will do!”
 of 5 bubbles ianbB855GV, 2 weeks ago | Read review
“room over looking the canal , we had room on 3 rd floor”
 of 5 bubbles michelle187064, 3 weeks ago | Read review
“Canal view room”
 of 5 bubbles JaybeeEngland, Dec 3, 2016 | Read review
“The taxi will drop you off at a lower level than the front dest is located, you need to take an outside staircase......”
 of 5 bubbles TomasV39, Dec 1, 2016 | Read review
“canal view rooms are nosy over the weekend”
 of 5 bubbles Southendwesthamfan, Nov 11, 2016 | Read review
5 of 5
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