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Hilton Garden Inn Birmingham Brindleyplace

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Traveler (403)
Room & Suite (192)
Dining (53)
About
Location
Cleanliness
Service
Value
A Stylish hotel in Birmingham City Centre Hilton Garden Inn Birmingham Brindleyplace is ideally located in the Brindleyplace Development, home of great leisure, dining and entertainment venues. This Birmingham hotel is one of the closest hotels to The Arena and is only five minutes' walk from the ICC and the Symphony Hall. Settle in to an inviting guest room with a range of amenities for work and relaxation. Watch the 42-inch HDTV and keep in touch with complimentary WiFi. Recess, you will discover fantastic food, coffee, cocktails and everything in-between. space to eat, drink, and meet in whatever way you wish, day through to night. Our Pavilion Pantry is perfect for picking up light snacks and drinks for your bedroom, 24hrs a day. It's easy to maintain your exercise regimen with our complimentary fitness centre. Host a meeting or social event for up to 120 guests in our flexible meeting space. Our dedicated team will help plan your event and arrange tempting onsite catering.
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Property amenities
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
109Restaurantswithin 0.25 miles
36Attractionswithin 0.25 miles
Reviews & more
3,048Reviews
531Photos
26Q+A
100Room tips
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Popular mentions
Certainly located in one of the nicer areas of Birmingham and not too far from most main destinations. The reception and dining areas are clearly refurbished recently and the garden/industrial combo theme looks great. The rooms are still absolutely fine and to Hilton's standard,
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Response from OpsHGIBrindleyplace, Manager at Hilton Garden Inn Birmingham Brindleyplace
Responded 3 days ago
Dear chessu, Thank you for taking the time to write such a detailed review following your recent stay. I am very sorry you struggled to sleep, we have recently replaced the majority of the mattresses in the hotel which we hope will improve the experience for our guests. I have shared your feedback with my Maintenance Manager and Food & Beverage Manager so that we can look to improve our offering and bedroom product for our guests, I do hope you will consider staying with us again in the future where you can see our usual high standard of service. Warm regards, Ben
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Hotel's Favorite
We had a 6th floor standard double room for one night for a concert at the Arena. We also ate dinner and breakfast in the hotel and used the bar in the evening and morning. This hotel is located in a fantastic spot in a mostly pedestrianised section of the city in the middle of
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Response from GM_HGI_Birmingham, General Manager at Hilton Garden Inn Birmingham Brindleyplace
Responded Dec 5, 2018
Thank you for your review after your recent stay with us. I am sorry if the planned Fire Drill disturbed your stay with us. We run planned fire drills every 3 months to aid fire training with the hotel team, the Facilities Manager always chooses a day that is generally quiet in the hotel and at a time that would not disrupt too many Guests still in their bedrooms. Thank you for the feedback on how friendly and helpful the team are at the hotel. We look forward to welcoming you back soon. Kind regards.
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Having stayed at this hotel 5 years ago and throughly enjoying it, we thought we’d stay here again, even though it was pricey at £148 for an overnight stay. We would of loved to have gone for a couple of Birthday drinks in the bar, after going to a concert, which is what we did
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Response from OpsHGIBrindleyplace, Manager at Hilton Garden Inn Birmingham Brindleyplace
Responded 3 days ago
Dear I7684FUjulier, Thank you for taking the time to write a review, I am disappointed to read you left less than satisfied and I have reviewed your feedback with my Food & Beverage Manager. I have also asked my Maintenance Manager to review the issues you experienced with your heating, thank you for bringing this issue to our attention. I do hope you will consider staying with us again in the future where you can see our usual high standard of service. Warm regards, Ben
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A clean, comfortable hotel. Friendly, helpful staff, good internet access. Close to the Jewellery Quarter and other city centre amenities. The room was more than adequate, it had easy to use heating controls, good size shower and a window that opened
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Response from OpsHGIBrindleyplace, Manager at Hilton Garden Inn Birmingham Brindleyplace
Responded 5 days ago
Dear Elizabeth K, Thank you for taking the time to write a review, I was delighted to read you enjoyed your stay with us and found the team to be helpful and friendly. We look forward to welcoming you back to the hotel soon, Warm regards, Ben
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Booked for afternoon tea for my sister's birthday. I put in "special requirements" its for a birthday. When we arrived I asked the waitress at the side if it's possible to bring out a plate saying happy birthday, with a small cake etc. She said she would find out. She came back
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Response from OpsHGIBrindleyplace, Manager at Hilton Garden Inn Birmingham Brindleyplace
Responded 5 days ago
Dear S36K67, Thank you for taking the time to write a review after having Afternoon Tea with us, I am very sorry that the service and experience you received was not to the standard we aim to deliver and that this spoilt the special occasion for your sister. I have asked my Food & Beverage Manager and Head Chef to carryout immediate refresher training with the team to address these issues and I hope you will consider using the hotel again in the future, where you can experience our usual high standard of product and service. Kind regards, Ben
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Heater in the room broke and was blowing out cold air, and rather than letting us move room they gave us two small heaters. Disgusting service
Photo provided by managementHilton Garden Inn Birmingham Brindleyplace
Guest room
Photo provided by managementHilton Garden Inn Birmingham Brindleyplace
Guest room
Photo provided by managementHilton Garden Inn Birmingham Brindleyplace
Guest room
Photo provided by managementHilton Garden Inn Birmingham Brindleyplace
Guest room
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12345639
Does hotel have a car park
Q-Park Brindley Place is literally round the corner and you can pre-book it online, if you wish 👍🏻
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Ask the hotel.
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Family rooms?
Our family stayed in one room (2 adults and 1 child). They brought in a bed for our child and we had enough space.
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Is there any parking (not multi-storey) Near to this hotel that isn’t heigh restricted. Thanks
we use the multi story next door. It has a lift and you get discount from the hotel.
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123456
"select a room on a high level away from the lifts"
"Quieter and darker rooms are at the back"
"Room 609 very quiet"
"I had a room on the 6thfloor and found it quite quiet for a city room."
"So-called "Deluxe" rooms are probably not worth paying the extra money for"
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PRICE RANGE
$83 - $227 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn birmingham brindleyplace hotel birminghamcity hotel birminghambirmingham city hotelcity inn birmingham
LOCATION
United KingdomEnglandBirminghamLadywood
NUMBER OF ROOMS
238
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