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Macdonald Burlington Hotel

Traveler (595)
Room & Suite (201)
Dining (34)

About

#57 of 118 hotels in Birmingham
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
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Room features
Suites

Location

Full view
100Great for walkers
Grade: 100 out of 100
310Restaurantswithin 0.3 miles
80Attractionswithin 0.3 miles
3,341Reviews
610Photos
20Q+A
100Room tips
Traveler rating
  • 1,242
  • 1,100
  • 585
  • 259
  • 155
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Popular mentions
Room was massive and very clean, was very pleasantly surprised. Bed and pillows super comfy and not disturbed by noise. Location was great as hotel is nestled amongst the shops and restaurants in easy walking distance of anything you would need. Breakfast was also great served
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Just been made to feel very welcome and special. I couldn’t have been greeted more professionally than by Richard and Marney. John too also was very pleasant while I waited for my room. You are all a credit to the hotel. My room is beautiful.
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i should have read the reviews beforehand but i thought the brand ensured it would be a good standard as i have stayed at a couple of others regularly. i stay in hotels around 150 nights a year so you dont get any points for novelty. location is excellent being just outside new
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Response from rahulr959, Manager at Macdonald Burlington Hotel
Responded 5 days ago
Dear jonjam1888, Thank you for your feedback on your stay with us. We are happy to note that you liked the location and the staff of the hotel, we take your comments about the rooms, bar and breakfast on board and would like to assure you that we are working very hard to ensure that our guests have an enjoyable stay with us. We hope that you will consider staying with us in future. Kind regards, Rahul Kapoor
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The Macdonald Burlington is sandwiched between various shops and across the road from Birmingham New Street, therefore a perfect location for the shops such as the Bullring, the historical sights of Birmingham and the public transport. The staff are very friendly and
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Response from rahulr959, Manager at Macdonald Burlington Hotel
Responded 6 days ago
Dear DAZZA71London, Thank you for taking time to provide us with your feedback on your stay with us. We are glad that you liked the location, staff friendliness and professionalism and rated the service to be excellent. We do take your comments on board regarding the rooms not being very modern, however we maintain high level of cleanliness. The cooked breakfast is served from the menu as per the order for guests to enjoy hot and freshly prepared food. I am sure that your future experiences will be delightful. We look forward to welcoming you again soon. Kind regards, Rahul Kapoor Operations Manager
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Got a deal of £75 for bed & breakfast and so it was reasonable value, would be unhappy if we'd paid much more. Brilliant location as it's 2 minutes from New Street Station (maybe 15 from Moor Street Station); less than 10 mins to Bull Ring shopping and seconds from various good
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Response from rahulr959, Manager at Macdonald Burlington Hotel
Responded 1 week ago
Dear helenw268, Thank you for taking time to provide us with your feedback on your experience at the hotel. We are glad to hear that you liked the location, friendliness of staff, cleanliness and enjoyed the breakfast. We take your feedback on the bedrooms and bar onboard. I am sure that your future experiences will be delightful. We look forward to welcoming you again soon. Kind regards, Rahul Kapoor Operations Manager
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PRICE RANGE
$91 - $238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald burlington birminghamhotel macdonald burlington
LOCATION
United KingdomEnglandBirminghamLadywood
NUMBER OF ROOMS
114
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