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Birmingham Marriott Hotel

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Birmingham Marriott Hotel
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761 Reviews from our TripAdvisor Community

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Showing 748: English reviews
London, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

My wife and I spent one night at the hotel - no complaints about our stay. Although we had paid the £13 for the overnight parking, I was surprised to receive a parking ticket from 'Parking Eye' - presumably the company sub-contracted to monitor parking. I rang the hotel to explain the situation whereby I was informed it was an... More 

Helpful?
Thank jaybhuva
Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed with 7 friends of mine for the EGX event at NEC for 3 nights, the staff for the entire stay were very friendly, explained where everything was and check in was swift! The rooms themselves were slightly old fashioned as other reviews say but it didnt detract from the overall quality of the room, beds were very comfortable and... More 

Helpful?
Thank mgsnake123
Gravesend, United Kingdom
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

I just got home from the Marriott located on Hagley Road in Birmingham, I stayed for 3 nights from 22/9 to 25/9. I was visiting Birmingham along with 6 or 7 friends from up and down the country for an event being held at the NEC. From the off the hotel is easy to find and reach it has a... More 

Helpful?
Thank FFfanaticx
London, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

rang down for room service 3 times and no answer. had to go down to reception to ask for towels as no one answering the phone. nosey conference all day and night. not enough parking spaces for size of hotel and everywhere else is double yellow lines. there is no customer service. Italian fella on reception with his tie half... More 

Helpful?
Thank TheFace007
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for your feedback. I must say I don't recognise the hotel from your comments about our facilities and staff as I don't have any Italian staff, but I will meet later this week with the front desk team to re-enforce our customer service standards. I know we checked the public toilets at regular intervals throughout the weekend but... More 

Lurgan, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

No space in car park. Very busy city centre location so not easy to find alternative car park and very hard to find my way back to the hotel for a business meeting after parking 10 minutes away. Very dirty toilet next to the meeting room. Stuck for 10 minutes in lift on the way out. It was clear that... More 

Helpful?
Thank Kennedyz
Gordon T, General Manager at Birmingham Marriott Hotel, responded to this review

Thank you for your comments, we clearly need to make some urgent improvements. We were very busy on the day of your meeting and I am aware our car-park became full and you were directed to an alternative parking facility. We have had challenges with our lifts and after 8 weeks of work I am pleased to say that we... More 

Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I booked the Marriott to treat my mum for her birthday - and it all started so well. The room was clean and spacious, staff friendly, biscuits in our room to go with the coffee (but only 2 coffee sachets). We visited the spa (requested a dressing gown and this was delivered promptly) which was clean but basic. No free... More 

Helpful?
Thank Kay M
Pontypridd, United Kingdom
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Really lovely hotel in a prime location situated in the thick of all the action in Birmingham city centre. We had a very large family suite with a beautiful marble bathroom. The spa facilities are up there with the best. The concierge are very helpful and accommodating. The building is grand and very olde world although the I'm not entirely... More 

Helpful?
Thank Georgina T
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I do believe that if you find a great hotel then don't look for anything else in the city. This is a great hotel I found a year or two ago. When I meet up with friends in the area I always stay here. The reason? Well great service from the staff, nice area for drinks and comforting food. It... More 

Helpful?
Thank scottybond
Amsterdam, The Netherlands
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed at various hotels around Birmingham I have always navigated back to this property. The main attraction is both the friendliness of the staff, their willingness to accommodate and provide good advice to guests and finally their family friendly appeal. One night I checked in and having tried the standard food before I asked for something off the Menu.... More 

Helpful?
Thank BigConsultantTravel
Cork, Ireland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stay in the Marriott whenever I am on business in the area which is usually 4 times a year. This is a really good solid business hotel. Speedy check in check out. Great location. Breakfast is fairly typical fare and the hotel is popular enough so that it's busy but the staff are always attentive. The train station is... More 

Helpful?
Thank Tom8219
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Birmingham Marriott Hotel

Address: 12 Hagley Road | Five Ways, Birmingham B16 8SJ, England
Location: United Kingdom > England > West Midlands > Birmingham > Edgbaston
Price Range: $98 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Birmingham Marriott Hotel 4*
Number of rooms: 104
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Also Known As:
Marriott Birmingham
Birmingham Marriott
Hotel Style:
#5 Spa Hotel in Birmingham
#11 Business Hotel in Birmingham
#12 Luxury Hotel in Birmingham
#28 Family Hotel in Birmingham
#38 Romantic Hotel in Birmingham
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