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Holiday Inn Birmingham City Centre

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Holiday Inn Birmingham City Centre
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1,426 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Birmingham City Centre
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Showing 1,384: English reviews
Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

It's been a while since I was last here and the renovation works to the lobby/restaurant are fantastic. The works have made a real difference and were long overdue. The rest of the hotel needs work doing to it but in its current form is perfectly adequate but will need updating to tie-in better with the ground floor improvements. The...

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Helpful?
1Thank Alan J
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Alan J, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that your were able to appreciate our new surroundings. We hope to see you again soon. Sincerely, Joanna Marketing Executive

Yorkshire, United Kingdom
Reviewed 4 weeks ago

Stayed with friends for one night on a shopping and theatre trip. The NCP car park nearby is discounted by the hotel, and when we checked in were offered a discounted breakfast deal - which turned out to be very good value for a comprehensive and very tasty breakfast. Reception happy to keep our bags prior to check in. My...

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Helpful?
1Thank Caroline S
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Caroline S, We ppreciate your feedback. Our location is definitely one of the things we are very proud of about our hotel. We are very lucky to have a property in the heart of Birmingham and a very strategic location that brings our guests just a few steps away from must-see attractions and modern-day conveniences. We hope to see...

Oxfordshire, United Kingdom
Reviewed 4 weeks ago

If you're after a nice clean and friendly hotel to stay at for a night or two in the city centre of Birmingham (and it really is!) then you must consider this Holiday Inn. This was my third stay but the first since it's renovation. Since their renovation the hotel has a completely new fresh, trendy & modern look to...

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Helpful?
Thank DUpstone90
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear DUpstone90, Thank you for taking the time to review our property, I am happy to hear that you have enjoyed your visit to Birmingham and staying with us. I will be sure to pass your comments on to housekeeping. Hope to see you again soon. Sincerely, Joanna Marketing Executive

Oxford, United Kingdom
Reviewed 4 weeks ago via mobile

A lovely big room, generally clean with everything though of. They even included a set of ear plugs as the hotel is right on the main party street. The car park was hard to find as the signage could be better but it is so close to the hotel it was worth this drive around the 1 way system. The...

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Helpful?
Thank michelleox2015
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear michelleox2015, Thank you for a wonderful review. It is a pleasure to hear that you have thoroughly enjoyed your stay with us. I am also very happy to know that you were able to appreciate the convenience of our location and liked our new surroundings. We hope to see you again soon. Sincerely, Joanna Marketing Executive

Honiton, United Kingdom
Reviewed February 17, 2017

Room was spacious and clean with a large tv, very comfortable. I had dinner in th bar and it was tasteless and a,though the choice of breakfast was good, the food was second rate. Sausage was very poor quality and it was all Luke warm

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Helpful?
Thank Bev C
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Bev C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Joanna Marketing Executive

Darlington (uk)
Reviewed February 16, 2017

This is truly one of the worst Holiday Inns I have stayed in for both service and room standard. Firstly the hotel is located near the city centre but in a rundown area. Parking is a grotty NCP car park to the rear (£20 per day) which has stairwells stinking of urine (and on my second day I was greeted...

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Helpful?
1Thank graemeboro
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear graemeboro, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of...

Solihull, United Kingdom
Reviewed February 15, 2017 via mobile

Having stayed here twice before with the last being on the 20th Jan this is a good hotel. The location is excellent grand central broad street china town bullring all within 5 minute walk! Arrived early with bags receptionists very nice never an issue leaving them there! All the staff are very nice and welcoming as being a solo guest...

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Helpful?
Thank keiranohare096
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear keiranohare096, Thank you very much for taking the time to review your recent stay with us. I am delighted to hear that you have thoroughly enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope to see you again in the near future. Sincerely, Joanna Marketing Executive

Newcastle, United Kingdom
Reviewed February 14, 2017 via mobile

Good points Location is excellent, less than 2 mins from new st station, exit by the sign displaying john lewis Reception area looking better after recent modelling Bad points Musty smelly corridor Bad drain smell in room Cold room, window left open, when i arrived@ 21:00 Cleaning not up to usual standard Check out , very clinical/ not personally/ didnt...

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Helpful?
Thank Petemck
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Petemck, Thank you for your candid feedback. I am happy to hear that you were able to appreciate the convenience of our location. However, I am very sorry to hear that several things throughout your stay did not meet your expectations. Please allow me to apologise about that. I hope this experience has not marred your opinion of us...

Bedford, United Kingdom
Reviewed February 14, 2017

This is a good location for the city centre - China Town, Bullring, Markets etc. The lobby area is very smart and modern and integrated into the bar area. Staff are excellent. But - despite being told this was a quiet room, the first night was probably the noisiest night in a hotel room I have ever experienced. Whirring and...

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Helpful?
1Thank Michael N
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Michael N, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

East Wemyss, United Kingdom
Reviewed February 13, 2017 via mobile

I have been a regular at the Holiday Inn for years and despite the recent renovations their staff are still their best asset. Friendly as ever. Bar prices too high and restaurant food does not live up to the hype. I eat out most nights I'm here but it is still my hotel of choice when I'm in town

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Helpful?
Thank Johnnybhoy2010
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear Johnnybhoy2010, Thank you for your feedback regarding your recent stay with us. We truly appreciate your business and trust in us. Also a big thank you for all kind words regarding our staff, I will be sure to pass on your kind words. We hope to see you again very very soon. Sincerely, Joanna Marketing Executive

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 

Additional Information about Holiday Inn Birmingham City Centre

Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $76 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Reservation Options:
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#22 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Birmingham City Centre staff and other travelers.
15 questions
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Questions? Get answers from Holiday Inn Birmingham City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you are bothered by noise I would request a room away from the road and an updated one too.”
 of 5 bubbles EFrancesB, 3 days ago | Read review
“Avoid main street facing rooms.”
 of 5 bubbles DpkArvind, 5 days ago | Read review
“Good luck!”
 of 5 bubbles ALANSLEVIN, 1 week ago | Read review
“Best views on the higher levels”
 of 5 bubbles stephaniebZ6726JQ, 1 week ago | Read review
“Don't stay find an alternative”
 of 5 bubbles corbetts215, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question