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Holiday Inn Birmingham City Centre

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Holiday Inn Birmingham City Centre
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1,230 Reviews from our TripAdvisor Community

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Showing 1,193: English reviews
Watford
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here overnight with my granddaughter whilst visiting the Alexandra Theatre. The hotel if very convenient to New Street Station, literally only a minute's walk, and is also situated about a three minute walk from the Alexandra Theatre. Our room was a typical Holiday Inn room, clean and basic, we had a twin room, but only had towels for one... More 

Helpful?
Thank NanWatford
Staffordshire England
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

If I could give 0 stars I would. Fire alarm went off at 3.00 am and not silenced until 5.00am. Staff were like headless chickens they simply did not have a clue on how to deal with the situation. Hotel being refurbed which makes part of the hotel look like a building site with the 'restaurant' resembling a building site... More 

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2 Thank sox_63
Newcastle
Level Contributor
122 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Provide the correct bed configuration that was booked, when a mistake is made do not send guests to another room with the same incorrect configuration (double instead of two twins) then do not leave guests having to phone down twice to get someone to come up and provide the correct room finally by 0045 in the morning

Helpful?
Thank stevemNewcastle
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here a few years ago and chose it again mainly for the central location. Good hotel, lovely modern room, immaculately clean, modern bathroom with everything you could want. Yes there are renovations going on but didn't seem to affect my stay in the least. Maybe I have just been lucky in the rooms I have been given but was... More 

Helpful?
Thank incompleteangler
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Although the hotel is having refurbishments nothing is too much trouble for the lovely staff. The rooms are a good size. Very clean and good bathrooms with plenty of hot water . This hotel is located near to all the theatres and close to the train station.

Helpful?
Thank Dorothy W
bradford
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Firstly the good: Jana the reception manager is a talent, bright, confident and customer focused. Room: Large, clean with a very comfortable bed. Bar Staff: Just lovely, friendly and welcoming. The bad: The shambolic way the fire alarm was dealt with, frankly as others have said I have never experienced anything quite so frightening. The homeless outside the doors as... More 

Helpful?
Thank Hagen36
Bristol
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

booked the holiday inn so my brother and I so had a twin room. Arrived and the hotel is under a bid refurbishment which the main areas look like they need. Hotel staff friendly and efficient. Twin room was ok, good size, comfortably bed etc. Ear plugs are provided which was a bit worrying. No bar at the moment, just... More 

Helpful?
Thank nicholas_reed
Birmingham, England, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here last night with my daughter, the bed was 2 singles pushed together and they were very hard and uncomfortable!!! I also found hairs round the bath that weren't mine!!! Breakfast was cold and the waitresses were very busy having a chat that it took 10 mins to get a coffee!!! I've stayed in holiday inn before and never... More 

Helpful?
Thank Emma T
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We booked for a 3 night stay from Friday. Centrally located, this hotel is great as a base for city exploration. With updating works going on the external appearance is a bit off-putting, but the works do not impinge on the overall hotel service. Unfortunately, a guest broke a fire alarm glass, presumably accidentally, in the early hours of Saturday... More 

Helpful?
Thank LizzieO46
Dublin, Ireland
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel through ebookers and had previously stayed here before,was in total shock when I arrived to see entrance boarded up and a side door as an entrance ,hotel is going under a refurbishment and its reception is dark and gloomy and resembles a building site,I was totally embarrassed on arrival as I had taken my partner there for... More 

Helpful?
2 Thank brianj0nes
JoannaObermueller, Marketing Executive at Holiday Inn Birmingham City Centre, responded to this review

Dear brianj0nes, Thank you very much for your candid feedback regarding your recent stay with us. I would like to sincerely apologise for the inconvenience caused early in the morning due to the fire alarm. The alarms were activated by somebody in the Hotel smashing the whole fire point panel. We are currently in process of investigating the whole situation... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
A modern 3-star Hotel located in the Smallbrook Queensway area of Birmingham. ... more   less 

Additional Information about Holiday Inn Birmingham City Centre

Address: Smallbrook Queensway | Birmingham City Centre, Birmingham B5 4EW, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $73 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham City Centre 3*
Number of rooms: 280
Reservation Options:
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Also Known As:
Holiday Inn City Centre Hotel Birmingham
Holiday Inn Birmingham
Birmingham Holiday Inn
Hotel Style:
#22 Business Hotel in Birmingham
#23 Romantic Hotel in Birmingham
#32 Family Hotel in Birmingham
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