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Hotel ibis Birmingham Centre New Street

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Hotel ibis Birmingham Centre New Street
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1,301 Reviews from our TripAdvisor Community

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Showing 1,234: English reviews
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed one night for our first wedding anniversary. Comfortable enough, small room with small bathroom pod. I'm only small so not really an issue but could be for some. Air-conditioning wasn't great and noise from lorries at 5am woke us up due to it being to hot to close windows. However we got this room for a bargain, £35 on... More 

Helpful?
Thank Shaz1508
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Shamil Sayani Guest Services Manager More 

Norwich, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Superb city centre location, ideal for restaurants, pubs, clubs or theatre. All within easy walking distance. The hotel bar and restaurant are open 24 hours, which is good if you are an amnesiac. The staff were excellent, especially Shaz ( apologies if I got that wrong ) he knows who he is, a Blues fan.

Helpful?
Thank Scott O
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Scott, Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed your visit, and I hope we can welcome you back to ibis Birmingham Centre New Street very soon. Kind regards, Shamil Sayani Guest Services Manager More 

Brisbane, Australia
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Good short stay, with family in two rooms. The hotel lobby / bar area has changed (upgraded for the better) since last time I stayed here (2013). Check in was a little slow and disjointed, mainly due to our early arrival, but staff were more than helpful and sorted it out, quickly. Same small rooms, that I stayed at last... More 

Helpful?
Thank Pleased994
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the ibis Birmingham Centre New Street again very soon. Kind regards, Shamil Sayani Guest Services Manager More 

Elton, Peterborough
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here just the one Sunday night, super location in China town with lots of restaurants and interesting place nearby. And only 7mins walk from New St station. Like all chain hotels a bit souless and foriegn staff who only just speak English but comfortable, clean and excellent value for money. Triple room B&B for only £42... Will visit again... More 

Helpful?
Thank esjaybe
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. We look forward to welcoming you back to ibis Birmingham Centre New Street again very soon. Kind regards, Shamil Sayani Guest Services Manager More 

HULL United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A very comfortable hotel, we had a warm reception upon arrival and found the staff were very polite and efficient, eager to give directions when asked. The bed was one of the best we've ever slept in and the room and en-suite was beautifully clean and we would have no hesitation in staying there again

Helpful?
Thank willjoe12
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Will, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at ibis Birmingham Centre New Street. Kind regards, Shamil Sayani Guest Services Manager More 

South Wales, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I enjoyed a lovely 2 days here. the hotel was unexpectedly "funky" but the staff were friendly and gave us a complementary coffee while we waited for our room to be ready. The room was clean and "quiet" as requested, the hotel is near Arcadian where we enjoyed a great japanese meal cooked in front of us... More 

Helpful?
Thank jalamidj0
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Birmingham Centre New Street. I hope we can be part of your future travel plans. Kind regards, Shamil Sayani Guest Services Manager More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

The hotel was clean and breakfast was great. We arrived late but the staff was polite and advised us regarding the parking. The costs were high but I guess are the same everywhere. Just make sure you ask for a quiet room because during weekends is quite noisy.

Helpful?
Thank Anelly A
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to ibis Birmingham Centre New Street again very soon. Kind regards, Shamil Sayani Guest Services Manager More 

Northampton, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Its busy, somewhat noisy and fast moving. Our room was perfectly comfortable and food in the small restaurant was ok. Its a 5 minute walk to the airport and there is a very good deal if you stay overnight and park in the long stay car park for 2 weeks. For us it was about £111 No complaints, friendly staff.

Helpful?
Thank Gary B
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Gary, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with Ibis Birmingham Airport, and I shall pass your comments on to the team at the hotel. Kind regards, Shamil Sayani Guest Services Manager More 

Stoke-on-Trent, United Kingdom
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a promotional 'Happy Mondays' deal for £25 for a Friday night. Friendly staff on check-in. Got a room a the back which overlooked another part of the hotel but can imagine a room on the front or overlooking the Arcadian may be a problem on a Friday/Saturday night. Clean room. Comfortable bed. Bar well stocked. Undisturbed sleep. No complaints.... More 

Helpful?
Thank Gareth S
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Gareth, Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at ibis Birmingham Centre New Street. I hope we can be part of your future travel plans. Kind regards, Shamil Sayani Guest Services Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff here could not do more to help. At 02.00hrs I was still awake because of a nightclub in the vicinity (NOTHING to do with the hotel, and not their fault). I rang downstairs to ask the night staff what time the nightclubs closed. They did not know for sure, and unbelievably, at that hour of the morning moved... More 

Helpful?
Thank Solbarca S
GM_HotelIBC, Guest Relations Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Guest, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Shamil Sayani Guest Services Manager More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
ibis Birmingham Centre New Street offers 159 contemporary bedrooms with air cooling in the heart of the lively Chinese quarter and adjacent to the Arcadian Centre with its various bars and nightclubs. The Chill Bar at the hotel serves snacks 24 hours per day. 3 min walk from the Birmingham central train station(New Street) and Bullring Shopping Centre. Close to the NIA, ICC and easily accessible by train from NEC. 5 conference rooms for up to 200 delegates. The hotel is easily accessible from the M1, M6 and M42 motorways. Limited Car parking spaces at Hotel and also nearby Public car park. ... more   less 

Additional Information about Hotel ibis Birmingham Centre New Street

Address: 21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
Location: United Kingdom > England > West Midlands > Birmingham
Price Range: $58 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Birmingham Centre New Street 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Ibis Birmingham City Centre Hotel Birmingham
Accor Birmingham City Centre
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