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Hotel ibis Birmingham Centre New Street

21 Ladywell Walk | Arcadian Centre, Birmingham B5 4ST, England
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Hotel ibis Birmingham Centre New Street
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1,112 Reviews from our TripAdvisor Community

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Sheffield
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I arrived at the Ibis feeling quite low due to problems on the train. The check-in at reception was quick and efficient and the young lady came up to the room with me as I have balance issues. I was delighted with the room; a walk-in shower as requested, coathanger space in the wardrobe and REAL coathangers that hook over... More 

Helpful?
Thank TanithPanic
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/ Madam, Thank you very much for sharing such lovely feedback. I was really pleased to communicate your comments to our reception team. I have also passed on the information about the shower to maintenance department. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Sway, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Staying in the city the night before a university visit. We love the Ibis brand anyway and know what to expect. We had a warm welcome, were allocated a huge room (442) as we had requested a triple and it's the biggest room we've ever had! We went straight down for some dinner, had a nice meal and went to... More 

Helpful?
Thank kc2772
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/Madam, Thank you for your review which we were very pleased to receive. Especially the breakfast team was happy to see that you enjoyed the quality of service delivered. Please, accept our apologies for the noise generated by night clubs. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Lansdowne, Virginia
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed here as I was passing through visiting my dad who lives in the area. The hotel was clean, tidy and pretty comfortable. The night staff were very friendly and the location was very safe -- I would stay there again, if needed.

Helpful?
Thank ContentiousBrit
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/Madam, Thank you for your review which I was very pleased to share with our night reception team. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Chelmsford, United Kingdom
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

nice hotel prime location just make sure you get a room that doesn't back on to the nightclub as you will be getting zero sleep,what more can you say its an ibis and does what you would expect an ibis todo

Helpful?
Thank reema5306
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/ Madam, Thank you for your review. We are very pleased to see that you enjoyed your stay and look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Durham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was visiting our Manufacturing facility in Birmingham and needed somewhere central, within walking distance of New Street Station and our premises on Bissell Street. For me the IBIS is ideally located, it is also excellent value for money, the room was clean and comfortable, and the staff were polite, friendly & helpful.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Richard B
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Richard, Thank you for your review. I was very happy to share such positive feedback with the whole team and am glad that our hotel provided you with everything you needed to make your stay comfortable. We look forward to welcoming you back again soon. Kind regards, Joanna General Manager More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our room was small but super clean with a lovely clean bathroom.Only 2 towels thought, needed a hand towel.the room was quite cold when we arrived so we put the heating on which took a while to heat up. Good location for shopping and restaurants.free WiFi in the room which was a bonus funky lobby. Yummy breakfast.Only downside was the... More 

Helpful?
Thank escudds
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/ Madam, Thank you for your review. I was very happy to share your lovely feedback in regards to hotel cleanliness with housekeeping team and with reception team in regards to friendliness. Breakfast team was also pleased with your positive comment. I do apologise for the noise issues experienced and have shared your feedback accordingly both with the Arcadian... More 

Birmingham, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for two nights for a meeting. The room was clean, basic and functional as expected. However during a cold spell it was quite cold. I asked the reception about the heating, but they said the temperature is set centrally. There is a comfort cooler/heater by the window that allows the user to adjust by +/-5C, however the control... More 

Helpful?
Thank Joe W
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Joe, Thank you for your review. While we are glad to see that you found the bedroom comfortable, I am sorry to hear about the temperature issue. I can confirm that the temperature has now been set to provide more warmth in our bedrooms. We look forward to welcoming you again soon. Kind regards, Joanna General Manager More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Budget hotel, obviously, but it has basically everything you'll need: comfy bed, good bathroom (though there's only one bottle of multi-use soap), and a central location to explore Birmingham. Staff are friendly and helpful.

Review collected in partnership with Ibis Hotels

Helpful?
Thank Paul D
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Sir/ Madam, Thank you for your review. We are glad to see that you found our team friendly, facilities adequate and location convenient. We look forward to welcoming you again soon. Kind regards, Joanna General Manager More 

London, United Kingdom
Level Contributor
119 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We are regular visitors to this hotel as Silver Le Club members - love the welcome drink and late check-out. We are lucky to source very good rates. Always ask for a high floor as far away from the nightclub noise as possible. Extra towels, pillows and tea/milk always no problem. Small but function practical rooms with very comfy bed!... More 

Helpful?
Thank Father Mike T
Joanna_hotelGM, General Manager at Hotel ibis Birmingham Centre New Street, responded to this review

Dear Mike, Thank you for your review. We are so pleased that you enjoy the benefits that our complimentary Le Club Silver card gives you. It was a pleasure to share your lovely feedback with the breakfast team. Due to our central location and limited number of spaces, we have decided to increase the car park rates in order to... More 

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