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Britannia Hotel Birmingham

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New Street, Birmingham B2 4RX England
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Traveler (1550)
Room & Suite (657)
Dining (23)

About

#122 of 129 hotels in Birmingham
Location
Cleanliness
Service
Value
The Britannia Hotel Birmingham is situated in the very heart of Birmingham city centre. The famous Bullring shopping mall is within walking distance and Primark and other high street stores are right next door to the hotel. The hotel's 214 en-suite bedrooms are tastefully furnished, all with tea and coffee making facilities, ideal for cost effective city centre accommodation.
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Property amenities
Public wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Baggage storage
24-hour front desk
Room features
Housekeeping
Telephone
Coffee / tea maker
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
3488Reviews19Q+A100Room tips
Traveler rating
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Ziningi wrote a review Jan 20
1 contribution
So I am not familiar with Birmingham the staff here is very kind and welcoming. Saif is a great host, great hospitality. Very helpful when needing advice about the area. He even helped me to look for a more permanent apartment. Rooms are very good you get value for money. A big thumbs up 👍 to the hotel.
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Date of stay: January 2022Trip type: Traveled solo
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Cheryl F wrote a review Dec 2021
6 contributions3 helpful votes
Don't book this hotel via the Wowcher/Groupon deals. Just don't book ! I had 3 rooms booked for the weekend of 10/12. (The Christmas market was on ) I emailed to find out about check in. No response. I rang the morning before and was told my booking was cancelled in November !! And there's no reason on the system to say why. I didn't cancel, and she wouldn't own up to cancelling it. Because in the terms and conditions you can not cancel once redeemed. I said I've read reviews about this happening here. She got very defensive, about not being payed for Wowcher visitors. To which I pointed out that's not my problem. I said I guess I'm just going to be another adding to the bad reviews. She snapped I will wait for you review if negative you will not get your money back, but wait a minute didn't you just say you didn't get paid. I ended the call.
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Date of stay: December 2021Trip type: Traveled with friends
1 Helpful vote
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John M wrote a review Sep 2021
Offerton, United Kingdom3 contributions
+1
Very friendly staff all looked like they were enjoying there job with smiles on there faces very helpful.bedroom excellent size loads of towels very clean and tidy ,very good choice of food at breakfast and evening meals.Don’t let the exterior put you off.Lots of places to visit nearby.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Don’t be put off by negative reviews.This is a very good budget hotel.
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Paul A wrote a review Jun 2021
2 contributions5 helpful votes
To think my hard earned cash was spent here, it's the dirtiest, filthiest, most disgraceful excuse for a Birmingham hotel I have ever set foot in. You have to be desperate to stay here. The place does stink of weed, enough to make you feel physically sick to the stomach. Used needles, drug misuse and rude staff and guests, all the ingredients for a review that tells incoming guests to book elsewhere, and what's the hotels response. Its like a record on repeat..... I'm sorry you were disappointed in our hotel, its only with guest feedback that we are able to make improvements. So when exactly are you going to refurbish and clean this poor excuse for a Birmingham hotel? Look forward to your response.
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Date of stay: June 2021Trip type: Traveled on business
3 Helpful votes
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Response from Ian Davenhill, General Manager at Britannia Hotel Birmingham
Responded Jul 7, 2021
Morning, Review Dispute: Britannia Hotel Birmingham Title: Dreadful ID#: 793731171 We have completed our investigation into your concern and have also evaluated all other aspects of the review in question. The review complies with our submission guidelines and will remain published on Tripadvisor. To whomever wrote this review I find this extremely hard to believe as the date the reviewer claims to have stayed, the hotel was closed and has been since March 2020, once again this shows how TripAdvisor is run, and the harm it can do to businesses when disputes are not even checked and are allowed to remain published. This is how i have chose to reply to your bogus review.
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Lenny wrote a review Nov 2020
3 contributions5 helpful votes
Stayed for 1 night (thank god) Did not look anything like the photos. Was cold/dirty and damp, there was even mould on the windows. Would not recommend. There’s not much more to write I believe I’ve made my point pretty clear. AVOID
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Date of stay: December 2019Trip type: Traveled as a couple
2 Helpful votes
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PRICE RANGE
$44 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
birmingham britannia hotel, britannia hotel birmingham
LOCATION
United KingdomEnglandWest MidlandsBirminghamLadywood
NUMBER OF ROOMS
195
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Frequently Asked Questions about Britannia Hotel Birmingham
Which popular attractions are close to Britannia Hotel Birmingham?
Nearby attractions include Escape Hunt Birmingham (0.2 miles), Be At One Birmingham New St (0.1 miles), and Flight Club Birmingham (0.1 miles).
What are some of the property amenities at Britannia Hotel Birmingham?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and breakfast buffet.
What food & drink options are available at Britannia Hotel Birmingham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Britannia Hotel Birmingham?
Conveniently located restaurants include @pizza Grand Central, Grand Central Kitchen Birmingham, and Tapas Revolution Birmingham.
Is Britannia Hotel Birmingham located near the city center?
Yes, it is 0.5 miles away from the center of Birmingham.
Are there any historical sites close to Britannia Hotel Birmingham?
Many travelers enjoy visiting Birmingham Back to Backs (0.3 miles), Steelhouse Lane Lock-up (0.3 miles), and Winterbourne House and Garden (2.2 miles).