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Crowne Plaza Birmingham City Centre

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Crowne Plaza Birmingham City Centre
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1,819 Reviews from our TripAdvisor Community

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Showing 1,779: English reviews
N Ireland
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This is a reasonably good 4 star hotel. An easy walk from New Street station and very handy for the Mailbox. We booked a club room and were slightly disappointed with the club lounge. Surely more should be made of the city views by opening the net curtains, not to mention improving the seating layout. Canapés very limited compared to... More 

Helpful?
Thank Gunnerbean
Norwich, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed in Crowne Plaza last weekend and was really impressed with it. From checking in where girls are really polite, patient and warmly welcoming, to the last minute, where they have been so helpful with looking after my belongings for me. Two choices of breakfast, with continental upstairs with a beautiful view of the town and full English in the... More 

Helpful?
Thank Icbalance
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The staff are great from the minute you walk in to the minute you leave. There is a bit of construction going on so if your a really light sleeper looking to sleep late it won't suit you at the moment. The location is great you can catch a train from the airport to the center and a 4 min... More 

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Thank fiachra b
Manchester, United Kingdom
Level Contributor
69 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just the job for a lovely short weekend break. Staff could not do enough so polite & helpful . Offer great bar service & the food was really nice. Could have had a little more to offer on the menu but still nice. In a great location for us.

Helpful?
Thank tracie p
Maidstone, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

I've personally never stayed at a Crowne Plaza before but have always heard great reviews so when choosing our hotel we decided to try this one. Upon arrival I asked the receptionist if it was ok to check in without my friend or if I had to wait. This particular member of staff was very rude and coldly answered I... More 

Helpful?
Thank kirstie7098
Amsterdam
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

1. At the reception I was asked to give away my copies of passport. The person behind the desk didn't do any changes , so I had to change it myself and mark the documents as a copy. 2. The room was not equipped with a safe-box, neither with towels, dressing-gown or slippers. ( so at the reception I had... More 

Helpful?
Thank adasqoo
Swansea, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

A lovely, large room with a huge, comfortable bed. Ideal for a city centre stay in Birmingham. However, the air conditioning unit is so loud they should issue airport style earmuffs to customers. We turned ours off but we're still disturbed by the air conditioning in the room next door. There's large construction work going on behind the hotel. It... More 

Helpful?
Thank philski74
Level Contributor
141 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Check in was ok and the room good noisy air conditioner but a good bed and nice bathroom. Club lounge is ok with a great service. The bar downstairs we were served by a young black woman and she was first class a whole level above what I have experienced in this hotel before. Helpful, quick accurate service with humour... More 

Helpful?
Thank Nfwragg
Crawley, United Kingdom
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed only the one night as part of a symposium being held at the hotel and was generally very pleased with the accommodation. In particular, every member of staff was cheerful, courteous and eager to be of service. The room was comfortable, although the air conditioning was a little on the loud side and the shower cubicle seemed as... More 

Helpful?
Thank WIWOL92
Wellingborough, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The room was very small and dark couldn't watch the tv as it was fuzzy so decided to pay to watch a film instead but only worked for 2 minutes and stopped and got charged £5.30 the restaurant was very nice to eat in and staff we're friendly overall I wouldn't stay again to much money for the room received

Helpful?
Thank jimjim94
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $100 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#15 Romantic Hotel in Birmingham
#17 Luxury Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
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