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Crowne Plaza Birmingham City Centre

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Crowne Plaza Birmingham City Centre
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1,772 Reviews from our TripAdvisor Community

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Showing 1,732: English reviews
Matlock, United Kingdom
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

2 adults , 2 children (12 and 15 ) on a Saturday night. Car access is tricky with all the roadworks going on. The car park next to the hotel was full when we arrived so the staff suggested we park at the Mailbox carpark - about a 4 minute walk. We did get 15% discount on the parking from... More 

Helpful?
Thank jverdicchio
Yorkshire Dales National Park, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel as a family visit to the city. Quite easy to find, car park very close/underneath the hotel. Once inside we were seen straight away and given directions to our room. There is a floor designated for families which is good, 5th floor when we stayed. There are plenty of lifts. The room was big and... More 

Helpful?
Thank dazm47
Brackley, United Kingdom
Level Contributor
195 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Welcoming and friendly hotel staff. Nice decor and friendly service. Great feature at the front desk with water and refreshments for guest who want to go running as well as maps to guide runners. Nice an clean generally. Overall a nice experience!

Helpful?
Thank loberholzer
Worcester
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for one night in Birmingham for our 5th year anniversary. We had a good price using booking.com at the Crowne Plaza and due to its location being close to Brindley Place which is where we were going for a meal it was a perfect. There is a bit of building work going on around the hotel, so finding... More 

Helpful?
Thank eddie8Worcester
London
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stay at this hotel whenever we are in Birmingham and over the years the hotel seems to be losing its appeal. We normally stay in one of the suites and now notice that it is noisier than it used to be (mainly the air condition system). The TV in the living room of suite 1003 has always had poor... More 

Helpful?
Thank Travel_Hopper2007
Cardiff, United Kingdom
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We've stayed here many of times and it's defiantly my favourite hotel in Birmingham. Lovely front of house and bar area greets you as you enter. We had and executive room which was great value as it included 2 hours of alcoholic beverages and canapés. The staff once again were very friendly and helpful.

Helpful?
Thank Mogsy1927
Seaton Delaval, United Kingdom
Level Contributor
232 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in IHG hotels a lot on business, and must say that this Crowne Plaza is one of the best that I've stayed in for a very long time. The front of house was slick and friendly, the bar very friendly and the room well appointed. I will certainly stay here again, the next time I'm in Birmingham. Only... More 

Helpful?
Thank Alan D
Luton, United Kingdom
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have stayed in several Crowne Plazas over the last few years, so you get to expect a certain standard. Although the hotel is quite nice, it is quite an old building and is quite tired in places. The location is great, right next to the new Mailbox shopping centre and restaurant complex and close to the Bullring. My main... More 

Helpful?
Thank cherylbeattiebray
London, United Kingdom
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we checked in there was only one person on the desk and he stopped to speak to someone on the phone and someone else who came to the desk whilst checking us in.... not pleasant customer service. Even though we checked in late afternoon the hallways of this hotel were dirty and uncleaned. There was rotten food outside one... More 

Helpful?
Thank JmsnMary M
Patricia D, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear JmsnMary M, Thank you for taking the time to review your experience at the Crowne Plaza Birmingham City Centre. I was extremely disappointed to read that there were several aspects of your stay where we failed to deliver up to your expectations. Please receive my most sincere apologies for the delay in checking you in and the fact that... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely hotel very warm welcome with an activity pack for both children. Room very spacious and clean, air conditioning an added extra, breakfast was excellent with a great choice of food, would recommend and stay again if we head down that way

Helpful?
Thank Alison G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $88 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Luxury Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
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