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Crowne Plaza Birmingham City Centre

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Crowne Plaza Birmingham City Centre
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1,906 Reviews from our TripAdvisor Community

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Showing 1,862: English reviews
suffolk
Reviewed yesterday NEW

I stayed in this hotel for two nights this week and the staff could not have been more helpful. The housekeeping staff were friendly and efficient and the front of house people were great. There was a problem (not made by the hotel) with a hire car collection and delivery and they were so helpful and went the 'extra mile'....

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Thank helhed
Darlington, United Kingdom
Reviewed yesterday NEW

Came here for a training session and arrived the night before. Easy check in, clean and spacious room, large bed. Toiletries available. The highlight was the food, had the three course meal offer and upgraded to the steak. Beautiful and cooked to perfection. Very tasty and staff friendly. Conference room large and airy. Good stay.

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Thank Callarsen
UK
Reviewed yesterday NEW

Generally good - handy location for the city centre, comfy bed, nice breakfast, but having stayed in this hotel a few times over the years it's really starting to look a bit tired and overdue for a refurb.....when they do perhaps they can think of a better place to put the safes - currently sitting at floor level.

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Thank pom1972
Reviewed 3 days ago NEWvia mobile

The location of the hotel is excellent since it's right in the middle of town and a 5 min walk to the ICC(where I was working for a week). The rooms are nice and big. The bed was comfortable and there wasn't much to complain about the room! Ordering room service is not best idea though. A bit on the...

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Thank Shane M
Coventry, United Kingdom
Reviewed 3 days ago NEW

We booked into the Crown Plaza as it was well located for the Rod Stewart Concert and we were disappointed in the service we received. The room was clean and very comfortable and the breakfast was excellent but the service doersd not reflect the four star status. When we arrived we went to the bar area and ordered two proseccdos...

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Thank Kath L
Reviewed 6 days ago NEWvia mobile

We booked this hotel for a weekend stay. We have stayed here previously on a few occasions. The hotel is becoming to look a little tired now but the room was clean and ok. We ordered room service at about 11.30pm and that was good. Breakfast was excellent and service friendly.

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Thank andyconcrete
Hereford, United Kingdom
Reviewed 6 days ago NEWvia mobile

This Crowne Plaza is close to everything in the city centre, making it a perfect location for social and work trips alike. There is construction work going on in front of the hotel, but this didn't cause any disruption and the hotel has fairly good sound proofing (it's in the city centre - it will never be completely quiet). Staff...

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Thank DrEmmaPreece
Chester, United Kingdom
Reviewed 6 days ago NEW

Perfect location helped by a car park directly beneath the hotel. Unfortunately it was £16 per 24 hours to park. The club room was spotlessly clean although not all the lights worked due to blown bulbs. The "club" deal involved free drinks and snacks which really wasn't clear what we were entitled to. The breakfast was also in the deal...

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Thank Cliff A
Patricia D, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear Cliff A, Thank you for taking the time to write a review about your recent stay at the Crowne Plaza Birmingham City Centre. I was delighted to read that you found the parking arrangements convenient and the Executive Club Room spotlessly clean. I sincerely apologise for some of the lights in your room not working and you not being...

Reviewed 1 week ago NEWvia mobile

Reception staff not very welcoming, told us WiFi was free but it's rubbish don't bother using it. Room was clean and comfortable, chiller was not working so couldn't put any drinks in to cool, TV is very poor quality and controller needed new batteries. Went to bed around 10.30 only to be woken up by loud basey music, we were...

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Helpful?
Thank zoemariex
Patricia D, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear zoemariex, Thank you for taking the time to write a review about your recent stay with us. I was really glad to read that you found the bedroom clean and comfortable. I am, however, disappointed that you were waken up by loud music and also there was construction in the morning after 10am. I sincerely apologise for the impact...

Leamington Spa, United Kingdom
Reviewed 1 week ago NEW

I stayed overnight at the Crowne Plaza after a work Christmas meal locally. My Standard Double room on the eighth floor was excellent. Good size room, comfortable, clean, good facilities and very peaceful. The view from the window over the city was very pleasant, and will be even better once the development on the ground by the hotel has been...

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Thank Karen187063
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $88 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Luxury Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Birmingham City Centre staff and other travelers.
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Questions? Get answers from Crowne Plaza Birmingham City Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“is a high rise building”
 of 5 bubbles Callarsen, yesterday | Read review
“Some rooms have great views of the city.”
 of 5 bubbles Hampshiremum_9, 1 week ago | Read review
“Definitely book a club room! You won't regret the luxury!”
 of 5 bubbles 983stevey, 1 week ago | Read review
“I was on 2 nd floor, lots of building work around the outside of hotel. No noise from outside”
 of 5 bubbles harvey3705, 2 weeks ago | Read review
“The club rooms are higher up and are worth the money”
 of 5 bubbles PrestburySK, 2 weeks ago | Read review
5 of 5
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