We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Crowne Plaza Birmingham City Centre

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Birmingham City Centre
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

1,772 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 1,732: English reviews
Matlock, United Kingdom
Level Contributor
118 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

2 adults , 2 children (12 and 15 ) on a Saturday night. Car access is tricky with all the roadworks going on. The car park next to the hotel was full when we arrived so the staff suggested we park at the Mailbox carpark - about a 4 minute walk. We did get 15% discount on the parking from... More 

Thank jverdicchio
Yorkshire Dales National Park, United Kingdom
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel as a family visit to the city. Quite easy to find, car park very close/underneath the hotel. Once inside we were seen straight away and given directions to our room. There is a floor designated for families which is good, 5th floor when we stayed. There are plenty of lifts. The room was big and... More 

Thank dazm47
Brackley, United Kingdom
Level Contributor
195 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Welcoming and friendly hotel staff. Nice decor and friendly service. Great feature at the front desk with water and refreshments for guest who want to go running as well as maps to guide runners. Nice an clean generally. Overall a nice experience!

Thank loberholzer
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for one night in Birmingham for our 5th year anniversary. We had a good price using booking.com at the Crowne Plaza and due to its location being close to Brindley Place which is where we were going for a meal it was a perfect. There is a bit of building work going on around the hotel, so finding... More 

Thank eddie8Worcester
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stay at this hotel whenever we are in Birmingham and over the years the hotel seems to be losing its appeal. We normally stay in one of the suites and now notice that it is noisier than it used to be (mainly the air condition system). The TV in the living room of suite 1003 has always had poor... More 

Thank Travel_Hopper2007
Cardiff, United Kingdom
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We've stayed here many of times and it's defiantly my favourite hotel in Birmingham. Lovely front of house and bar area greets you as you enter. We had and executive room which was great value as it included 2 hours of alcoholic beverages and canapés. The staff once again were very friendly and helpful.

Thank Mogsy1927
Seaton Delaval, United Kingdom
Level Contributor
232 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in IHG hotels a lot on business, and must say that this Crowne Plaza is one of the best that I've stayed in for a very long time. The front of house was slick and friendly, the bar very friendly and the room well appointed. I will certainly stay here again, the next time I'm in Birmingham. Only... More 

Thank Alan D
Luton, United Kingdom
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We have stayed in several Crowne Plazas over the last few years, so you get to expect a certain standard. Although the hotel is quite nice, it is quite an old building and is quite tired in places. The location is great, right next to the new Mailbox shopping centre and restaurant complex and close to the Bullring. My main... More 

Thank cherylbeattiebray
London, United Kingdom
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we checked in there was only one person on the desk and he stopped to speak to someone on the phone and someone else who came to the desk whilst checking us in.... not pleasant customer service. Even though we checked in late afternoon the hallways of this hotel were dirty and uncleaned. There was rotten food outside one... More 

Thank JmsnMary M
Patricia D, Guest Relations Manager at Crowne Plaza Birmingham City Centre, responded to this review

Dear JmsnMary M, Thank you for taking the time to review your experience at the Crowne Plaza Birmingham City Centre. I was extremely disappointed to read that there were several aspects of your stay where we failed to deliver up to your expectations. Please receive my most sincere apologies for the delay in checking you in and the fact that... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Lovely hotel very warm welcome with an activity pack for both children. Room very spacious and clean, air conditioning an added extra, breakfast was excellent with a great choice of food, would recommend and stay again if we head down that way

Thank Alison G
Questions? Get answers from hotel staff and past guests. Ask a question

312 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (272)
View from Room (24)
Hotel & Grounds (33)
Room/Suite (87)
Bathroom (21)
Business Center/Function Rooms (1)
Dining (11)
Videos (1)
Other (94)

Management photos: Courtesy of the property manager

All Management Photos (40)
Hotel & Grounds (12)
Dining (11)
Business Center/Function Rooms (2)
Room/Suite (6)
Bathroom (1)
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Birmingham hotels
Hyatt Regency Birmingham
Hyatt Regency Birmingham
#5 of 141 in Birmingham
4.5 of 5 stars 2,264 reviews
Hotel La Tour
#6 of 141 in Birmingham
4.5 of 5 stars 1,997 reviews
Hilton Garden Inn Birmingham Brindleyplace
Show Prices
Show Prices
Show Prices
Jurys Inn Birmingham
#23 of 141 in Birmingham
4.0 of 5 stars 2,739 reviews
Staying Cool at the Rotunda
#1 of 141 in Birmingham
4.5 of 5 stars 807 reviews
Hampton by Hilton Birmingham Broad Street
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Birmingham City is a 4 star deluxe property, conveniently located in the heart of Birmingham City Centre. Birmingham New Street Station, The ICC, NIA and new shopping developments are just a short walk away. Events coming soon-Cirque Du Soleil and Dancing on Ice. The hotel has 312 spacious bedrooms with a variety of amenities including en suite facilities, air conditioning, in room dining, satellite TV and refreshment making facilities as standard.A range of flexible food and beverage options are available to guests in our vibrant, contemporary B1 Bar and Restaurant and 24 hour room service, all of which offer creative menus with healthy options to suit all tastes. Overall, the Crowne Plaza Birmingham City offers great quality accommodation and facilities with service to match - we guarantee an enjoyable experience to all our guests! ... more   less 

Additional Information about Crowne Plaza Birmingham City Centre

Address: Holliday Street, Birmingham B1 1HH, England
Location: United Kingdom > England > West Midlands > Birmingham > Ladywood
Price Range: $88 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Birmingham City Centre 4*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, HotelTravel.com, Expedia, Odigeo, IHG, Agoda and Priceline so you can book your Crowne Plaza Birmingham City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Birmingham City Centre Hotel Birmingham
Birmingham Crowne Plaza
Hotel Style:
#14 Luxury Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#25 Business Hotel in Birmingham
#34 Family Hotel in Birmingham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay