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Mercure Stratford-Upon-Avon Shakespeare Hotel

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Chapel Street, Stratford-upon-Avon CV37 6ER England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (864)
Room & Suite (236)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#22 of 30 hotels in Stratford-upon-Avon
Location
Cleanliness
Service
Value
Historic and traditional hotel with 78 en-suite rooms located in the very heart of Stratford-upon-Avon. Ideally situated for exploring the town, the many historical and cultural places of interest, RSC theatres and shops - everything is on the doorstep. The private car park holds 40 cars and the entrance is at 7 Sheep Street, behind the hotel. The overnight cost is £15 per night. In addition there is the restaurant and The Quill Lounge and Bar, perfect for afternoon teas or a light bite. The meeting and Conference facilities can accommodate up to 80 persons, and the Cabinet Room is perfect for private dinners and celebrations. The hotel is only 3/4 mile from Stratford upon Avon rail station, and easily accessible via the M40 and A439. 4 real fires in the winter!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Telephone
Flatscreen TV
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Classic
Languages Spoken
English
Hotel links
Special Rate:Special rate available
2502Reviews34Q+A100Room tips
Traveler rating
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Popular mentions
EverlastingSong wrote a review Jan 22
London, United Kingdom28 contributions18 helpful votes
Enjoyed staying at this hotel. It may seem old but has lots of original Tudor features. Staff were friendly and attentative. Room was spacious and clean. Food was good but the restaurant service was quite limited due to staff shortage. Breakfast was excellent. The only down point was other guests on the same floor making lots of noises late at night but everything else was good. Would stay again.
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Date of stay: January 2022
Value
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SLKMidlands wrote a review Sep 2021
Midlands14 contributions1 helpful vote
Hotel's Favorite
Great centrally located hotel surrounded by restaurants, shops, heritage sites and relaxing park walks. Not sure where some people who gave bad reviews actually stayed...but our experience was the exact opposite. Friendly helpful staff, excellent breakfast, comfortable beds, lots of quirky 'breakout' areas to sit with friends. Yes the building is old and a little tired in places but it was built in the 1500's (Floors do creak)- It is not a mock up, so we were entirely happy. The heritage within and surrounding the building is amazing- but if you are expecting an ultra modern interior this is not for you. It has its own small car park but parking in it, and in Stratford, is expensive.(Part of the tourist experience!) All the staff were welcoming and polite and seemed to deal with everyone's requests with a smile. What more could you want? We were 4 ladies having a 'catch up' and we would recommend friends/family groups or couples to stay here.
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Date of stay: September 2021
Value
Service
Sleep Quality
Room Tip: Rooms 142 and 143 have a connected door - good for friends or families.
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Response from Jason M, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel
Responded Oct 6, 2021
Dear SLKMidlands, Thank you very much for taking the time to post such a positive review, its always great to get top marks. It great that you enjoyed your experience catching up with friends. We are very fortunate to have such a great location and be within this fantastic building. I do hope that you will stay again next time you are all catching up. Kind regards Jason General Manager
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TaskEngland wrote a review Jan 20
Worcester, United Kingdom36 contributions29 helpful votes
Very disappointing- worst afternoon tea I’ve ever had. When we arrived I had to search for a member of staff. The scones were burnt, and cakes were stale. We had to ask for the gin and tonic when the waiter eventually appeared again, he had bought out the tea and just disappeared. The room we were in looked abandoned - no atmosphere whatsoever. Really bad.
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Date of stay: January 2022Trip type: Traveled as a couple
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NS57 wrote a review Jan 16
England, United Kingdom207 contributions267 helpful votes
We purchased a Groupon voucher for a gin afternoon tea for two. I had contacted the hotel in advance to advise of dietary requirements and had requested any vegan options that they may have available for myself, along with a regular afternoon tea for my husband. We were greeted by a very pleasant lady at the hotel and shown to our table. She was already aware of my requirements, so far so good. Unfortunately, things started to go downhill from then onward. Two pots of tea were brought out to us promptly, however it was lukewarm and had gone cold within minutes of being poured. The afternoon tea stands then followed almost immediately implying that they had been made up in advance of our arrival. The gin could also have been presented better, it was basically a glass of ice with a straw. My vegan sandwiches had to be the most unimaginative selection possible. Two triangles of grated cheese and margarine and two triangles of lettuce and a thin scraping of hummus. This is supposed to be a four star hotel, is this the best the chef can come up with? The scones had to be the smallest, flattest I have seen. I'm no chef but I can make a far better vegan scone than the ones I was presented with at The Shakespeare Hotel, in fact they are incredibly easy to make, therefor no excuses for an establishment such as this! The scones fell apart as soon as they were cut in half. Strangely these were not served with a dairy free cream alternative, instead, I was presented with a large dish of greasy margarine. As this was served in exactly the same way that my husbands cream was presented, I mistook this for vegan cream. This, along with the excessive crumbling ruined the scones. It should have been explained when the stands were presented to us that they didn't have a dairy free cream alternative available. In fact nothing was explained, the stands were put on the table and the waitress walked away, never to interact with us again! The cake selection was just as bad, two pieces of the same dry flapjack and two mini chocolate cupcakes. At least my husband had more choice on his regular afternoon tea, I instead was served two of everything! At no point were we offered any tea top ups, nor were we asked if everything was okay with the food. Once we had been served, the waitress made no attempt to speak to us again. Despite a warm welcome, I feel she let us down, particularly by not explaining the content of our afternoon tea stands. I expected more of a so called four star hotel. Cold tea, unimaginative vegan selection and lacklustre service. My husbands regular afternoon tea didn't fare much better but at least he had more selection!
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Date of stay: January 2022
Location
Service
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linda g wrote a review Jan 6
Weymouth, United Kingdom9 contributions4 helpful votes
We booked a cheap overnight stay. £44 for one night for a couple including breakfast, so a good deal. Location was perfect. Right in the centre of Stratford town centre. When we booked we requested a quiet room and we got a room at the back of hotel which was very quiet. I imagine a room at the front of the hotel by the road will be more noisy. We didn’t want to pay £15 for the hotel over night parking so we parked on street just out of town near Beech Close then walked back to the hotel which took us fifteen minutes ( a pleasant walk past the river and back through town). The hotel is old and dated but in keeping with such an older building, floors were creaky but not a problem for us. No interaction with staff but again not a problem. The bed was comfy and the hotel was lovely and warm, it was quiet overnight so we slept well. Breakfast was ok. Plenty of choice. We had pots of freshly ground coffee. Apple juice and a full English. Stratford is a great town to visit. We really enjoyed it and there wasn’t anything to dislike about the hotel especially considering the low price we paid.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Jason M, General Manager at Mercure Stratford-Upon-Avon Shakespeare Hotel
Responded 2 weeks ago
Dear linda g, Thanks very much for posting your review and rating of you stay this month. I am pleased that you found our Limited Early January special offer to be amazing value for money. Glad that you had a good breakfast and enjoyed your visit. Thank you for choosing to stay with us and hope you will do so again. Kind regards Jason General Manager
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PRICE RANGE
$64 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure stratford upon avon, accor stratford upon avon, shakespeare hotel stratford
LOCATION
United KingdomEnglandWarwickshireStratford-upon-Avon
NUMBER OF ROOMS
78
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Frequently Asked Questions about Mercure Stratford-Upon-Avon Shakespeare Hotel
Which popular attractions are close to Mercure Stratford-Upon-Avon Shakespeare Hotel?
Nearby attractions include Escape Live Stratford-upon-Avon (0.2 miles), Stratford-upon-Avon Minigolf (0.2 miles), and The Attic Theatre (0.2 miles).
What are some of the property amenities at Mercure Stratford-Upon-Avon Shakespeare Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure Stratford-Upon-Avon Shakespeare Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Stratford-Upon-Avon Shakespeare Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Stratford-Upon-Avon Shakespeare Hotel?
Conveniently located restaurants include Plantarium Cafe, Honey Blue, and Loxley's Restaurant & Wine Bar.
Is Mercure Stratford-Upon-Avon Shakespeare Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Stratford-upon-Avon.
Are any cleaning services offered at Mercure Stratford-Upon-Avon Shakespeare Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Stratford-Upon-Avon Shakespeare Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Mercure Stratford-Upon-Avon Shakespeare Hotel?
Many travelers enjoy visiting Shakespeare's Schoolroom & Guildhall (0.2 miles), Tudor World (0.01 miles), and Anne Hathaway's Cottage & Gardens (0.8 miles).
Does Mercure Stratford-Upon-Avon Shakespeare Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Mercure Stratford-Upon-Avon Shakespeare Hotel accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.