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Best Western Grosvenor Hotel

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Best Western Grosvenor Hotel
Best Western Grosvenor Hotel
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1,595 Reviews from our TripAdvisor Community

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Showing 1,577: English reviews
Sutton Coldfield, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

Having had a superb afternoon tea here in 2014 we recently revisited. We have used our previous experience to benchmark other venues and have never surpassed it. However this time I think it will be hard to find worse! I've just been looking at the photos of last time. Generous sandwiches, savoury pastry, strawberry tart, choux bun, another cake I... More 

Helpful?
Thank Pimms16
2 reviews
Reviewed 1 week ago via mobile

Me and my wife stayed here for a night away and found it to be good for its price, the room was nice but a little dated however was comfortable (even though it was 100 degrees) The parking was pretty awful and the breakfast wasn't very nice so would recommend going out into the town for it. Overall a nice... More 

Helpful?
Thank Robert R
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your review, I will be looking into your comments. Kind Regards More 

Maidstone, United Kingdom
Level Contributor
124 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 1 week ago via mobile

We stayed here for a couple of nights and thought it was good value. Rooms are what you would expect but room service was good. Staff helpful and pleasant. Breakfast good value at £8.50 and served in a pleasant environment. This hotel is in an ideal position and in walking distance of all the local attractions. The £3.00 a day... More 

Helpful?
Thank 30Annemarie16
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thamk you for your kind comments, they are apprcited by us all. Kind Rgrads More 

Tamworth, United Kingdom
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 week ago

Spent a very warm relaxing couple of hours here with deluxe afternoon tea.. We had a voucher which made it fantastic value but I do feel that the hotel is trying to really cut corners... the sandwiches, although fresh, had so little filling you could barely taste it - and they were freezing cold so flavour dulled by that.. scones... More 

Helpful?
Thank Gadabout56
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to post your thoughts, they are appreciated. I will be looking into to your comments. Kind Regards More 

Coventry, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

had afternoon tea at the hotel today a truly lovely welcome at reception excellent and professional service form f&b staff. Tea was excellent value for money and most enjoyable. Going to book for the family. great location to go for a walk before or after tea.

Helpful?
Thank jackie g
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

So very pleased you enjoyed your afternoon with us. Kind Regards More 

Midilands
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

The room were were seated in was lovely; painted floorboards and very light. The waiter was attentive. The sandwiches were delicious, all served on fresh, soft bread. The selection was one finger sandwich of the following; egg mayonnaise, cucumber, cheese and tomato and salmon with cream cheese. The mini cakes were a delicious, moist ginger/toffee square, a green macaroon, a... More 

Helpful?
Thank CherryBooBopper
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your comments, I will be taking them on board. Kind Regards More 

Bedfordshire, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 weeks ago

Hotel looks good from the outside and it has a nice reception lobby area but the bedrooms need updating. Very basic. The one thing I did notice was the staff in the breakfast room appeared very dis-illusioned as to what was going on. It was also very disappointing that they also struggled to speak a word of english. Given the... More 

Helpful?
Thank Tony B
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for your comments. Kind REgards More 

Stoke-on-Trent, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Close to the town centre - the river and the theatre - the Grosvenor is perfectly placed to enjoy Stratford - the staff are friendly and helpful and the food in the restaurant is excellent - a plentiful selection of drinks are available at the bar. parking available for residents at £3.00 per day

Helpful?
Thank mah18632016
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Great to see you enjoyed your stay with us. Kind Regards More 

A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Very comfortable, and the location was good. Nice people, mostly--more on that later. Rooms are cutting edge 2003 design, especially the bathroom needed an update, if you stay in hotels to pretend you're living in a magazine. Like I do. Anyway, there was a towel bar in the bathroom that was made to be heated. You know the type. It... More 

Helpful?
1 Thank A TripAdvisor Member
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Thank you for taking the time to post your comments, sory that it was a little bizarre. KInd Regards More 

Stockton-on-Tees, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We decided on this venue as it was nicely close to the town centre,parking was no issue for us at £3 per day compared with the town 's overpriced charges.The staff were very polite,and efficient.The breakfast was nicely adequate,as I m vegetarian.

Helpful?
1 Thank IanBisset
BWGrosvenor, General Manager at Best Western Grosvenor Hotel, responded to this review

Very pleased to see you enjoyed your stay with us. Kind Regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
A delightfully elegant, Grade II listed, 3 Star Georgian Hotel with 73 bedrooms, centrally located in Stratford upon Avon, just 3 minutes walk from the RSC Theatre and all main local attractions. ... more   less 

Additional Information about Best Western Grosvenor Hotel

Address: Warwick Road, Stratford-upon-Avon CV37 6YT, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: $71 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Grosvenor Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Best Western Stratford-Upon-Avon
Stratford-Upon-Avon Best Western
Best Western Grosvenor Hotel Stratford-Upon-Avon, England
Hotel Style:
#1 Family Hotel in Stratford-upon-Avon
#8 Romantic Hotel in Stratford-upon-Avon
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Grosvenor Hotel staff and other travelers.
11 questions
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Questions? Get answers from Best Western Grosvenor Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Up-grade to executive if you can”
 of 5 bubbles DavidG36000, 3 weeks ago | Read review
“Accessible rooms on the ground floor. No lifts at the hotel only stairs.”
 of 5 bubbles janpridham1960, 3 weeks ago | Read review
“Sometimes they have wedding/birthday parties in the basement, so maybe an outer room away from the music.”
 of 5 bubbles GrahamG122, Oct 17, 2016 | Read review
“our room was at the back of the hotel, and so very quiet”
 of 5 bubbles The1980Don, Oct 16, 2016 | Read review
“Some rooms are larger than others but all seemed ok may need updating in some but generally good”
 of 5 bubbles birminghamx2, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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