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The Townhouse

TripAdvisor$85*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
$97*
$85*
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$97*
$97*
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The Townhouse
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504 Reviews from our TripAdvisor Community

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Showing 503: English reviews
England, United Kingdom
Reviewed September 18, 2015

we stayed with you to celebrate my husbands Birthday which we were both looking forward to very much as we are frequent visitors to your sister Hotel Varsity in Cambridge. On check in the receptionist kept using the wrong name. We had guests joining us for dinner who were running slightly late, we were then the topic of conversation from...

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Helpful?
1Thank Tim R
townhouse17, Manager at The Townhouse, responded to this review

Dear Tim R, Thank you for taking the time to offer us your thoughts on your recent stay. Obviously I am deeply saddened by your comments, we genuinely wish to deliver an excellent service to our guests in a clean & inviting environment. I have reviewed your comments with our head of housekeeping & our head chef, we are all...

London, United Kingdom
Reviewed September 15, 2015

A tastefully judged boutique hotel with excellent service and great food. In a town that has no shortage of hotels this gem really stands out. The Townhouse is absolutely my first choice when staying in Stratford. Well worth a look.

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Thank TheKingsMen
townhouse17, Manager at The Townhouse, responded to this review

Dear TheKingsMen, Thank you for taking the time to offer your views on your recent stay, I am absolutely delighted to receive such wonderful comments & I would like to thank you from all the team & I. I personally really look forward to welcoming you back to the property & hope that you will return in the near future...

Coventry, England, United Kingdom
Reviewed September 15, 2015

We wrote an email and letter to Nick Parkin, Manager regarding our complaint/feedback and have had no acknowledgement or response. Very disappointing and appalling customer service. The details of our feedback are summarised below:- I want to say that the Churchstreet Townhouse had been one of our favourite places. We had stayed 4 times in the last few years and...

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2Thank Heather B
townhouse17, Manager at The Townhouse, responded to this review

Dear Heather B, Thank you for taking the time to offer your thoughts on your stay. I have now personally responded to you in full and I do hope that this has now been received or at least will be by the end of the week. Sadly the emails you advised me that you sent did not get through to...

Northallerton, England, United Kingdom
Reviewed September 14, 2015

We have stayed at Church Street two to three times per year for the last few years and it never disappoints. The rooms are comfortable, with lots of thoughtful additions, such as fresh milk and coffee, a proper hairdryer and straighteners, and a decanter of port. The food in the restauraunt is of good consistent quality, and you will never...

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Thank Ruth R
Reviewed September 13, 2015 via mobile

Great stay at this historic townhouse. Set in the heart of old Stratford and 5 minutes from the theatre, the hotel is well situated. A lovely old building has been tastefully done up. Our room, number 6, was small but well designed. Dinner was fantastic and the staff were friendly. 11am finish to breakfast and checkout gave a very relaxed...

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1Thank AR66
townhouse17, Manager at The Townhouse, responded to this review

Dear AR66, Thank you for taking the time to review us on Tripadvisor. Your comments are absolutely magnificent & have made all the team smile this morning. Delivering excellent customer service is something we feel strongly about, and all the team members love the product that we sell, hopefully that came across to you throughout your stay. In reference to...

Birmingham, United Kingdom
Reviewed September 10, 2015

Having stayed at many hotels in Stratford-upon-Avon over a 30 year period we were looking for somewhere different and were lucky to find the Church Street Townhouse. We spent 3 nights there on an anniversary celebration and were delighted with most aspects of the establishment. Our room was clean, spacious and well-appointed; food at both breakfast and dinner was excellent...

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1Thank JohnMarshman
Reviewed September 9, 2015 via mobile

Went for a social visit with friends. Lovely venue,excellent food and service. I will definitely be recommending my friends to pay a visit.It's very obvious that the GM Nick is implementing good standards and focusing on customer service. Keep up the good work.

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1Thank Kay L
townhouse17, Manager at The Townhouse, responded to this review

Dear Kay L, Thank you for your wonderful comments on Tripadvisor, they were ever so kind & unexpected especially about myself and our wonderful team. I am delighted you enjoyed your time with us, however brief it was. I do hope that you will be returning to us in the not to distant future, please come & say hello when...

Reviewed August 27, 2015

Checked in with my husband for our 15th anniversary, it was perfect! Room was lovely, staff were friendly could not fault it one bit. Will definitely return for another stay and Full English breakfast which was included was cooked to order which makes a refreshing change.

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Thank Jo T
Manchester, United Kingdom
Reviewed August 23, 2015

All I can say is BOOK IT fast you will not be disappointed and the Breakfast was amazing. We booked here last minute after checking out immediately from a SPA break at the very poor Walton Hall Hotel, we needed somewhere asap and we luckily got there last room here, it was superb, a much better upgrade than we anticipated....

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2Thank jon c
Lymington, England, United Kingdom
Reviewed August 21, 2015

A lovely hotel and restaurant - could not have been more perfect. Wonderful staff, great food, lovely bedrooms...I can not say more wonderful and positive things about this fabulous establishment. THE place to stay and eat in Stratford! Thank you all so much.

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2Thank Christina1958
townhouse17, Manager at The Townhouse, responded to this review

Dear Christina1958, Thank you for your most magnificent feedback. It was an absolute pleasure to welcome & entertain you throughout your stay. I am delighted you greatly enjoyed your time with us, my team and I are looking forward to welcoming you back in the near future. If we can be of any assistance in the future then please contact...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
Official Description (provided by the hotel)
This recently refurbished boutique hotel is housed in a 400 year old listed building in the heart of Stratford upon Avon. Located opposite Shakespeare's school, among the ancient half-timbered buildings the town is famous for and only 2 minute's walk to the Royal Shakespeare Theatre. This is THE place for a pre-theatre supper - local pianists play at 5.30pm daily and the atmosphere is great. The 12 funky en-suite bedrooms vary in size, cost and view. Try for a room at the front of the building for the perfect view. Great food is served all day, through till 10pm in this buzzy neighbourhood bistro with Afternoon Tea a particular favorite. Champagne Happy Hour is every Friday at 5pm and the bar is packed with a great, upmarket local crowd. The staff make the place and nothing is too much trouble. ... more   less 

Additional Information about The Townhouse

Address: 16 Church Street, Stratford-upon-Avon CV37 6HB, England
Location: United Kingdom > England > Warwickshire > Stratford-upon-Avon
Price Range: $103 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Townhouse 4.5*
Number of rooms: 12
Reservation Options:
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Also Known As:
Church Street Townhouse Hotel Stratford-Upon-Avon
The Townhouse Stratford-Upon-Avon, England
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Questions & Answers

Here's what travelers have asked, with answers from The Townhouse staff and other travelers.
3 questions
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Southampton, United Kingdom
over a year ago
North Wales

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Questions? Get answers from The Townhouse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Two flights of stairs to some rooms...but all rooms looked good.”
245ianr, 1 week ago | Read review
“It's an old building - choose a room on the upper floor if possible.”
timjolley, 4 weeks ago | Read review
“We stayed in Room 3 which is at the back and was very quiet”
371alanw, Apr 21, 2017 | Read review
“Room One is set away from the bar and was very quiet.”
Gullivers18, Mar 19, 2017 | Read review
“Room 4 at the back is spacious and quiet”
A7267RRjamesb, Mar 13, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$85* /night
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Hotels.com$97
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Prices are for 1 room, 2 adults
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