easyHotel Newcastle City Centre
Proctor House 23-29 Side Proctor House, Newcastle upon Tyne NE1 3JL England
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About
#37 of 91 hotels in Newcastle upon Tyne
Location
4.6
Cleanliness
4.3
Service
4.2
Value
4.2
easyHotel Newcastle offers high quality accommodation at affordable prices without compromising on comfort, cleanliness, location or customer service. Situated moments away from the picturesque Quayside in the buzzing city centre, our Newcastle hotel is ideal for work, rest and play.
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Property amenities
Parking
Wifi
Paid wifi
Vending machine
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Room features
Air conditioning
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
172Restaurantswithin 0.3 miles
125Attractionswithin 0.3 miles
Contact
Proctor House 23-29 Side Proctor House, Newcastle upon Tyne NE1 3JL England
Getting there
Rental CarsSee rental cars from $48/day
1060Reviews45Q+A100Room tips
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Great location near the quayside short walk to town . Great price for the room which was basic clean and a good size. All staff very helpful and welcoming. Bed was comfortable. First time staying at a easy hotel would definitely visit again
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I've stayed in a few easyHotels in my time so I was prepared for a no frills experience. However, I was surprised to get a really spacious room for 2 people. The room was clean and had all the essentials. If you're in Newcastle for the night and don't want to break the bank for your stay, I'd recommend this hotel. It only cost us £36 for the night. Check in and check out was really quick and the hotel was really well located by the Tyne Bridge. The only negative was that our window was covered up but it could be opened.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First and foremost a big thank you to all the reception staff I met over the course of the weekend. Everyone of them put the bigger / flashy hotel staff to shame , great knowledge of local area and like a friendly bit of banter also. The bed and pillows were fine , bathroom was immaculately clean . Well positioned hotel for the Quayside and city centre is literally on the doorstep. As I frequent Newcastle a few times a year it feels like I’ve been overpaying elsewhere as this is really my favourite. See you all again real soon and thanks for everything at the weekend.
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded 2 weeks ago
Hi Ander, Thank you for taking the time to review your recent stay with us. We're absolutely thrilled to be seeing your kind comments! At easyHotel we put all of our focus on guest comfort, which means our customer service skills are second to none; our friendly teams are always on hand with a smile and advice to help our guests get the most out of their visit to Newcastle. Your feedback will be passed on to our fab housekeeping team so they can see their hard work is being appreciated. We look forward to seeing you on your next trip to Newcastle! Kind regards, Lilianna easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was up in Newcastle for a job interview the next day so didn’t want to spend a fortune on a hotel, now when you book a hotel for what comparatively is peanuts you approach with some trepidation. I need not worry the staff were friendly and welcoming after a bit of a nightmare journey and the room itself was clean comfortable and perfectly formed, there was nothing about it that said cheap! I’ve stayed in more expensive hotels and they really dont compare
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded 4 weeks ago
Hello Ant, Thank you for taking the time to leave the review. It is always nice to hear positive feedback from our guests. We are super proud to read your kind comment regarding your recent stay at easyHotel Newcastle. Glad to hear everything was spotless for you and our super budget concept suits your needs! We look forward to welcoming you at easyHotel Newcastle again. Kind regards, Dan easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: - Shower: controllable pressure and temperature. - Location: hotel is located in a great area of the city; 10-min walk from the train station; 5-min walk from the Tyne river; a lot of pubs and restaurants nearby. - Cleanliness: room and bathroom were spotless. - Price: fair price based on location. Cons: - Bathroom: quite narrow. - Housekeeping: no hand towel given (only two shower towels); hand wash scent was given off putting. - Room: left-side of double bed was up against a wall - making it hard for the person on that side to get out of bed without disturbance; only 1 small bin in the room - situated in the bathroom; air-con could not be controlled - permanently set to ‘off’; no TV remote given - TV had to be controlled with button on underside of the TV frame; room had a window that looked out onto a brick wall. - Checkout: 10am checkout time.…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded 2 weeks ago
Hi nbryson6788, Thank you for taking the time to review your stay with us. We're pleased to see you enjoyed our fab location as much as we do! Your kind comments regarding cleanliness will be passed on to our housekeeping team, so they can ensure to keep up the great work. We are sorry to see you felt let down by elements of your stay with us. We are a super sustainable hotel chain, which means we take actions to minimise the impact our business has on the environment, meaning we do not provide hand towels in our rooms to reduce water wastage. Our friendly reception team are available 24/7 to provide assistance with any issues that may arise, e.g. television remotes or air conditioning - we encourage every guest to let us know any time they run into a problem, so we can do all we can to fix it. The team can also be contacted to arrange a later departure time of 1pm. We hope to see you in easyHotels again soon! Kind regards, Lilianna easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is great but room was dirty with hairs in shower. Is basic hotel room but at least expect tv to work, but remote had no batteries and only way of sorting was to go down to reception as no phone. No ability to control aircon either - there is a pad in the room but whatever you press has no impact (I have visited numerous hotel rooms so not human error!). Worst experience for a very long time and will never use easyHotel brand again.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded 4 weeks ago
Hi I9385OLphilc, Thank you for taking the time to review your stay with us. We are sorry to hear we did not meet our usual standards of guest comfort and satisfaction, which we place at the heart of everything we do here at easyHotel Newcastle. We will pass on your comments regarding cleanliness to our housekeeping supervisor for investigation and resolution; we apologise that your television remote lacked batteries - we will add this to our room check list to ensure it does not affect any future guests. We are aware of an ongoing challenge with our air conditioning units and we have a date in the diary for a survey regarding updating the in-room controls for the air conditioning systems. We are very sorry to read your comments and hope that you will give easyHotels a further chance in future to bring confidence back to our brand. Kind regards, Lilianna easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Faeces on the wall! Checked in hotel dumped bags then went for a pre booked meal and drink. On return noticed there was actual human faeces on the wall smeared. Went to reception but there was a large group checking in and we were tired. Checked out the next day and again a large queue and just one member of staff. My partner emailed to complain and was told that there is no way of her proving what was on the wall! We have photos attached! And that it is our fault for not saying anything then in same email saying member of staff has been retrained ? I assume the training previously didn’t state if poo on the wall then clean it???? Anyway also offered 20% refund. Basically avoid unless your into that sort of stuff
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: Avoid rooms with poo on wall
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded 2 weeks ago
Hi V4077SSsimonb, Thank you for taking the time to review your stay with us. We are sorry to see you did not enjoy your stay with us and did not find our problem resolution sufficient. As discussed, we were unable to conduct an investigation into your claims due a large period of time elapsing between your check out date and our being made aware of any issues. Due to this we are unable to offer a full refund. Kind regards, Lilianna easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So this was our first time staying in any Easy Hotel after seeing them in many a city. We didn't have huge expectations and after our stay I can understand why, however if you wanting to visit Newcastle on a budget then this could be for you. Upon arrival the best thing this hotel has going for it is it's location. You minutes away from the main city centre and only a short 10 minute or so walk to the train / bus station. Your only a mere minute walk away from the famous Tyne Bridge and River Tyne. So what is the hotel like. The reception staff and staff we spoke with were very down to earth and friendly. The hotel as a whole was very clean. We stayed in room 1 which is a disabled friendly room. The room was quite large however their are no windows and I will say the room is next to a staff door that seemed to lead to housekeeping. We could hear people coming and going throughout our stay. The bathroom was nice and big however the shower didn't have a great water pressure, that being said it was nice and clean. The bed was two singles pushed together which is disappointing and this sadly made for an uncomfortable nights sleep. One thing this bedroom had in it's favour was a full length mirror and a table and chair, however the chair was not very comfy and if you were to sit in it for a while, I could see it causing back pain. Would we stay here again no... but not because it was overly terrible, we just prefer little luxury's that don't come with a budget hotel. If you want to stay in Newcastle on a budget it's well worth considering this hotel for the location alone, we used this place on this visit as a base and we paid £27 for the night which is a great price. The downsides you are reminded it is a budget hotel and it basically does what it says. This time it worked for us even with the issues we had within the room but next time were go back to having little personal touches that this hotel does seem to lack in for us too consider a return visit. The two star rating is mostly due to the location and the price we paid, however had we of paid more I would of knocked off another point. I do think this hotel is worth a maximum of £30-£35 a night and no more, the points off are for the water pressure and bed as neither of us slept well and we were checked out at 5am. Two most important factors in any hotel stay feeling clean and refreshed from a shower and a good nights sleep, neither we had here. So it just depends if it's basically a base then your be fine, if you want a little more I would say look around as their are plenty of hotels within the area, and if you do stay here then don't have huge expectations, or have great water pressure or a nights sleep so maybe consider looking around. We won't return.…
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Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded 2 weeks ago
Hi ccuk2020, Thank you for taking the time to review your stay with us. We're pleased to see you enjoyed our fab location as much as we do and enjoyed meeting our friendly team! We are hugely proud of them and all their hard work. Your kind comments regarding cleanliness will be passed on to our housekeeping team so they can ensure standards remain high! We are sorry to see you felt let down by certain elements of your stay with us. easyHotel is a super priced, super sustainable hotel chain, which means we do not provide some room amenities offered by other chains; this allows us to pass our savings on to our guests - which means our rates are super competitive - and minimise the impact our business has on the environment. Our rooms without windows are clearly marked as such online; if you are facing an issue at any time from the point of booking to your check out time, we encourage every guest to give us a ring or pop along to reception where our front desk team will be more than happy to assist. We hope to see you in easyHotels again soon to take advantage of our wonderful city centre locations and unbeatable prices. Kind regards, Lilianna easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am diagnosed autistic and my one night stay was lovely; Spotlessly clean and fresh smelling Lovely staff Quiet and restful hotel Nice views outside of the window Hot water in the power shower Would definitely recommend and will stay there again.uo
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Date of stay: November 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded Jan 30, 2023
Hi Freddy, Thank you so much for taking the time to leave a review. We are so glad to hear that you enjoyed your stay with us. Our housekeeping team will be over the moon to hear your kind comments, as will our Reception Team. We are thrilled to hear that you would recommend us to others! We look forward to seeing you again in the near future. Kind Regards, easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rachel G wrote a review Jan 2023
Ideal place for the price. Only 1 problem and got resolved easily. Little bit of noise in the morning don’t know if was the workers or what but was very loud. Shower was good pressure. Only 1 towel per person no hand towels. No where to sit in room except in bed but not a major issue
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from easyHotel Newcastle, Other at easyHotel Newcastle City Centre
Responded Jan 9, 2023
Hi Rachel, Thank you so much for taking the time to leave a review. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again soon! Kind Regards, easyHotel Newcastle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$34 - $85 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Tune Hotel - Newcastle
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
104
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Claim Your ListingEASYHOTEL NEWCASTLE CITY CENTRE $28 ($̶3̶3̶) - Updated 2023 Prices & Hotel Reviews - Newcastle upon Tyne, England
Frequently Asked Questions about easyHotel Newcastle City Centre
Which popular attractions are close to easyHotel Newcastle City Centre?
Nearby attractions include The Glamorous Owl (0.2 miles), Crown Posada (0.02 miles), and Quayside (0.2 miles).
What are some of the property amenities at easyHotel Newcastle City Centre?
Some of the more popular amenities offered include internet access, reduced mobility rooms, and baggage storage.
Is parking available at easyHotel Newcastle City Centre?
Yes, parking is available to guests.
What are some restaurants close to easyHotel Newcastle City Centre?
Conveniently located restaurants include Rio Brazilian Steakhouse - Quayside, Simla Restaurant, and Twenty Twenty.
Is easyHotel Newcastle City Centre located near the city center?
Yes, it is 0.5 miles away from the center of Newcastle upon Tyne.
Are there any historical sites close to easyHotel Newcastle City Centre?
Many travelers enjoy visiting Victoria Tunnel (0.7 miles), Quayside (0.2 miles), and Newcastle Cathedral (0.1 miles).
Is easyHotel Newcastle City Centre accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.