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Jurys Inn Newcastle

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Scotswood Road, Newcastle upon Tyne NE1 4AD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (335)
360
Panoramas (11)
Room & Suite (171)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Updated 08/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jurys Inn Newcastle
Updated 08/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 91 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Jurys Inn Newcastle offers great-value accommodation in the very centre of vibrant Newcastle. The hotel is just 500 metres from Newcastle Rail Station, a short walk from a plethora of shops, bars and restaurants and just a 10 minute walk from Eldon Square and The Gate shopping centres. The Centre for Life science is 200 metres away and Newcastle United Football Club is 900 metres from the hotel. Its excellent city-centre location makes it the ideal place to stay when visiting Newcastle for both business and leisure. Newcastle is known for its vibrant nightlife and has been voted one of the UK's leading destinations for stag and hen parties. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. Enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. Laundry and dry cleaning service is available. If arriving by car public car parking is available nearby at Times Square car park, located next door to the hotel. Our 274 comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. All bedrooms are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview and Free WiFi. Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Newcastle with Jurys Inn.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Vending machine
Meeting rooms
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern
Languages Spoken
English, Lithuanian
3714Reviews39Q+A100Room tips
Traveler rating
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Popular mentions
Dudleyguy wrote a review Yesterday
Dudley31 contributions20 helpful votes
room fine and clean breakfast was £11 each nothing mentioned about what was available. money just taken. Upon entering the dining room, no staff seen for 5 mins. people were sat down. eventually we were checked in. the self service buffet was non existent, it was bare, apart from bread, coffee tea and juice corn flakes no pastries, no fruit, no yoghurt, no smoothies a plate however of cheese and meat. a massive no no in any establishment is meat and cheese on same plate without customers request, not acceptable as same cutlery could be used . whoever did this needs sacking now. where is the buffet, covid is not an excuse- not even offered anything else not out cooked breakfast order was taken, it came and me and my brother just looked in horror . 1 how badly it was presented and 2 how small the offering was. no veggie sausages as requested 1 small hash brown, beans and 1 egg, not even tomatoes . other offering came with eggs, which my brother had said no, 1 lonely sausage 1 lonely bacon and beans, appalling effort now £11 is a lot for prob the worst breakfast in any hotel for over 40 years next night we stayed in hilton inn sunderland and payed £10 and everything was out and previously we had stayed in jurys inn in plymouth and more stuff was out , but this in newcastle was utter ridiculous, and appalling and frankly unacceptable. Service was dreadful too
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Date of stay: January 2022
Location
Cleanliness
Service
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Thomas B wrote a review Jan 21
1 contribution
Cashless check in needs to be made clear in booking info. All but one member of staff were absolutely great, very friendly and helpful. Very comfy bed, black out curtains, great night's sleep. Small but perfectly fine TV. Slightly dated bathroom but again, perfectly clean and functional. Everywhere was clean but more care needed when hoovering (getting in the dusty edges). Nice common areas, good looking bar.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Cashless. Supposedly for COVID reasons as of 19/01/2022, be aware of that for check in.
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Response from Customer Experience, Other at Jurys Inn Newcastle
Responded yesterday
Good Afternoon Thomas B, Thank you very much for your review and for choosing to stay with us, we are happy to hear that you found our hotel’s cleanliness and rooms to be great, the bed to be really comfortable and the bar to be nice. Also, we're sorry if the cashless policy information was missed. Due to the ongoing pandemic, for the safety of our guests and employees, we are currently operating on a cashless basis. We would love to welcome you back again soon in the near future! Kind Regards, Melisa Customer Experience Team
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Emma G wrote a review Jan 19
4 contributions10 helpful votes
+1
Had a nice time staying here. It’s central to everything. Staff lovely however not a 4 star hotel. The bed was broken, there was holes in the carpet. Grime in the bathroom. Sadly let this place down. Pictures attached
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Customer Experience, Other at Jurys Inn Newcastle
Responded 5 days ago
Good Morning emmag598, Thank you very much for taking the time to review your recent stay with us, we are so glad to know that you enjoyed our hotel’s central location and that you found our staff to be lovely throughout your stay! We appreciate your feedback regarding the room and bathroom issues, we will pass this on to our hotel teams and we very much hope that you’ll be able to visit again soon! Kind Regards, Melisa Customer Experience Team
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Chloe wrote a review Jan 18
1 contribution
Checked in at reception, staff were brilliant. Couldn’t fault customer service. Room was big and spacious, clean. But little sleep as guests were partying at 2am and it was very noisy. Woke up to strong smell of smoke, quite unpleasant. Manager did kick whoever it was out, but smell was very strong in the room. If I were to stay again I’d try and avoid popular nights out. Again, couldn’t fault the staff they were fab
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Customer Experience, Other at Jurys Inn Newcastle
Responded 6 days ago
Good Afternoon chloemD7814FA, Thank you very much for your review and for choosing to stay with us, we are pleased to read that you enjoyed the spacious clean room, and that you loved the brilliant customer service offered! We are really sorry to hear regarding the noise inconvenience. We very much hope that you’ll be able to visit again soon and enjoy an experience without these issues! Kind Regards, Melisa Customer Experience Team
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Kalpesh Patel wrote a review Jan 11
Leicester, United Kingdom16 contributions2 helpful votes
I have stayed in this hotel a number of times for business. I would always stay here when coming to Newcastle. The car park is opposite the hotel. The Times Square car park is well lit and my car is always safe there. The hotel itself was very different to when i normally come here and that was because of COVID. The bar and restaurant was closed. Cereals and cooked breakfasts was available which was fine. The location is also close to the town centre. Plenty of places to eat if you fancy it. Also thank you letting me borrow a iPhone charger as I had left mine at home.
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Date of stay: January 2022
Value
Location
Service
Trip type: Traveled on business
Room Tip: Times Square Car Park. Always park here.
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Response from Customer Experience, Other at Jurys Inn Newcastle
Responded 1 week ago
Good Morning KalpsChhy, Thank you for staying at Jurys Inn Newcastle and for leaving a review. We’re really elated to read that your stay was up to the standards you enjoyed in the past, and that you enjoyed the breakfast! We look forward to welcoming you back to Jurys Inns & Leonardo Hotels in the future. Kind Regards, Wendy Customer Service Team
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PRICE RANGE
$64 - $198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn newcastle hotel newcastle upon tyne, jurys hotel newcastle upon tyne
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
274
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Frequently Asked Questions about Jurys Inn Newcastle
Which popular attractions are close to Jurys Inn Newcastle?
Nearby attractions include Boulevard Show Bar (0.09 miles), The Discovery Museum (0.2 miles), and St. Mary's Cathedral (0.2 miles).
What are some of the property amenities at Jurys Inn Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Jurys Inn Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Jurys Inn Newcastle?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Jurys Inn Newcastle?
Conveniently located restaurants include Rumba Casa Latina, Mantra Thai Dining, and Ottoman Turkish.
Is Jurys Inn Newcastle located near the city center?
Yes, it is 0.5 miles away from the center of Newcastle upon Tyne.
Are any cleaning services offered at Jurys Inn Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Does Jurys Inn Newcastle offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Jurys Inn Newcastle?
The staff speaks multiple languages, including English and Lithuanian.
Are there any historical sites close to Jurys Inn Newcastle?
Many travelers enjoy visiting Victoria Tunnel (1.3 miles), Quayside (0.8 miles), and Newcastle Castle (0.5 miles).
Is Jurys Inn Newcastle accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.