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BEST WESTERN New Kent Hotel

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219 Reviews from our TripAdvisor Community

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Showing 215: English reviews
1 review
Reviewed 2 days ago NEW via mobile

My room stank of stale body odour. The place is badly in need of drastic updating. It smells awful when you walk through front door. I was staying there as my Son was in Freeman Hospital. I was so tired I didn't complain but it was not a patch on other BW hotels I have stayed at.

Helpful?
Thank JuliaLamont46
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

We thought the room was lovely, in a good location, about 6 pounds in a taxi to the centre, and very friendly staff! Had no trouble whatsoever and thought the room was very nice. Great value for money in our opinion and we would definitely return again.

Helpful?
Thank Charlotte L
Oundle
Level Contributor
82 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago

I stay at this hotel when I'm working at Benton Park View. It's about three miles away so easy by taxi or an 8 minute walk to West Jesmond metro station and about 10 mins to Longbenton or back to Central Station. Very friendly staff. Rooms are comfortable and quiet. Good shower. Food is excellent. I love the salmon meal... More 

Helpful?
Thank Noelyne
Tyneside, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Perfect location for a night out in Jesmond. Pleasantly surprised with quality of room. However locating it was more difficult with misleading signage. Walking distance to bars, food and metro into Newcastle.

Review collected in partnership with Best Western GB

Helpful?
Thank Gillian A
Tamworth, United Kingdom
Level Contributor
4 reviews
Reviewed October 26, 2016

Hotel was comfortable, clean and friendly. It was a very nice hotel and in a great location, i would highly recommend this hotel for a stay in Newcastle. It is a ten minute walk to city centre and there are lots of bars and restaurants near by.

Review collected in partnership with Best Western GB

Helpful?
Thank R F
Guernsey, Channel Islands
Level Contributor
90 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 23, 2016

We were in the city for the 4th time in the last year or so, in order to attend meetings with the transplant team at the Freeman Hospital. This hotel was the best we have stayed in so far. It is homely but efficient, caring but not intrusive, well decorated and spotlessly clean. We plan to stay there the next... More 

Helpful?
1 Thank SarniaCherie
Worksop, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 21, 2016 via mobile

I give this place one star but only because it had parking. In fact i didn't actually stay as my company had booked me a double room but upon arrival i was allocated a single. The room was no bigger than a child's bedroom and the decor was dated, floor sticky and i would not have dared look under the... More 

Helpful?
1 Thank shaunyboykid
manager127, Manager at BEST WESTERN New Kent Hotel, responded to this review

Thank you for your review. As your company had booked you into the wrong room type of your request the hotel was unable to accommodate you due to the hotel being fully booked on the night. As you decided not stay and use the facilities or encounter any service from our team I am not sure how you have conducted... More 

Doncaster, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 8, 2016

We were wanting a place as a base for visiting sights in Northumberland, the New Kent was ideally placed for our days out. The hotel is only a few metres away from the restaurants and bars of Jesmond, but we never heard any noise from the nightlife - always good The room was a little on the small side, but... More 

Helpful?
Thank DanumStGeorge
United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 5, 2016

On the morning of !st Oct 2016 my wife and I decided we would spend the weekend in Newcastle. Trying to find a hotel at such short notice and at a reasonable price, was not easy but, we came across the New Kent whilst searching the net. They only had 2 or 3 rooms left but we made a booking... More 

Helpful?
Thank yvonneandpaul
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service

Additional Information about BEST WESTERN New Kent Hotel

Address: 127 Osborne Road | Jesmond, Newcastle upon Tyne NE2 2TB, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $66 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN New Kent Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Newcastle Upon Tyne
Newcastle Upon Tyne Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN New Kent Hotel staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from BEST WESTERN New Kent Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from the main Osborne Road. We were really well placed on the first floor at the back of house.”
 of 5 bubbles SarniaCherie, Oct 23, 2016 | Read review
“Ask for a room that has been updated”
 of 5 bubbles 426simonc, Aug 10, 2016 | Read review
“Book somewhere else in the same street”
 of 5 bubbles stanleydaalder, Jun 25, 2016 | Read review
“Ask for a re-furbed room and make sure the bathroom is in working order.”
 of 5 bubbles jessica_h_fonseca, Jun 16, 2016 | Read review
“Plenty room for single occupants”
 of 5 bubbles graemesimpson28, Jun 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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