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Hotel Indigo Newcastle

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2/8 Fenkle Street, Newcastle upon Tyne NE1 5XU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (753)
Room & Suite (312)
Dining (70)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Indigo Newcastle
Updated 07/28/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 89 hotels in Newcastle upon Tyne
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Indigo is all about combining authentic local experiences, modern design and intimate service with the peace of mind and consistency of staying with one of the world’s largest hotel groups (IHG®). Hotel Indigo Newcastle is a four-star boutique hotel in the heart of the city, heavily influenced by its location within the historic Grainger Town area. The hotel is situated less than a five minute walk from Newcastle Central Train Station, with the following key features: • 148 individually styled guest rooms • Spacious bathrooms, spa-style rainfall showers and luxury Aveda toiletries • Complimentary mini-fridges, replenished each day • High speed Wi-Fi access throughout the hotel • 100 on-site car parking spaces The hotel also features an on-site Marco Pierre White Steakhouse Bar & Grill restaurant, which is proving to be one of the city’s most popular eateries. The restaurant can cater up to 100 guests, with semi-private dining for numbers of up to 50.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Conference facilities
Baggage storage
Parking garage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Special diet menus
Wine / champagne
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Complimentary toiletries
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Room types
City view
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English
2,830Reviews30Q+A100Room tips

Reviews

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Popular mentions
Andrew N wrote a review Aug 7
London, United Kingdom146 contributions96 helpful votes
Booked a one night dinner bed and breakfast rate here as a staycation . Check in was amazing , Claire was exceptionally friendly and welcoming , room was spotless and we got a nice upgrade . Dinner in Marco Pierre White was great as part of the offer , Triona the manager in the restaurant was amazing and so hospitable . She was hilarious, efficient and professional all at the same time . Both her and Claire are exemplary hosts. Parking attached and easy accessed I will come back to this little hotel
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 5 days ago
Hi 180andrewn, Thank you so much for taking the time to leave such a great review, and for your kind words about the staff. I'm so glad you enjoyed everything about your stay, we'd be thrilled to have you back! I will make sure your words of praise are passed on to Claire and Trina. I agree, they are fabulous. Kindest regards, Freya
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Gulfstream229 wrote a review Aug 6
London, United Kingdom119 contributions40 helpful votes
Perfectly decent IHG hotel 5-10 minutes walk from Newcastle Station convenient location for meetings and breakfast in town. Rooms good size. Slightly soulless somehow but good upper mid-range option. Good staff.
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Date of stay: January 2020
Value
Location
Service
Trip type: Traveled on business
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 5 days ago
Hi Gulfstream229, Thank you for this great review. I'm glad you enjoyed the room size and the staff. Hopefully the atmosphere in the hotel will be back to normal soon once this pandemic is behind us. Kindest regards, Freya Reception
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wrighty9 wrote a review Jul 2020
Newcastle upon Tyne, United Kingdom46 contributions13 helpful votes
I stayed at the hotel with my partner back in February as a last minute trip Lovely hotel, very clean Close to lots of restaurants and bars and with an onside macro pierre white restaurant I checked the parking charges on the hotel website before we arrived and purchased a ticket from the parking meter When we checked out the next morning i had a parking fine from parking eye stuck on my car windscreen I've tried to dispute this but to no avail, and it spoil the trip completely I've been an IHG member for quite a few years and never had this at any of their other hotels. Please beware
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 2 weeks ago
Good afternoon wright9, Thank you for taking the time to leave us feedback - I am glad you enjoyed your stay. I am sorry you have had an issue with the car park - did you contact the hotel or parking eye to dispute the charge? If you would like to contact me directly on frontofficemgr@hinnewcastle.com with the details of your charge and I can check to see if I can resolve this for you? Kind regards, James
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Drew wrote a review Jul 2020
2 contributions1 helpful vote
Delighted that this wonderful place to stay is back open, very safe and clean. The service is up to it’s usual high standards as are the rooms. Breakfast and dinner can be taken in lounge area which is much better than being restricted to your room like other hotels.
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Date of stay: July 2020Trip type: Traveled on business
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 2 weeks ago
Good afternoon Drew, Welcome back - thank you so much for leaving us such a lovely review! I am happy you found the hotel to be as inviting as we were and you felt safe during your stay. As you can imagine, we are working very hard to uphold a very high standard of cleanliness for both our team and our guests and I am glad this was noticeable. We look forward to seeing you again soon! Kind regards, James
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Louise P wrote a review Jul 2020
Berkshire, United Kingdom42 contributions29 helpful votes
I stayed twice in 2019 with a total of 8 nights. This is now my go to hotel when I travel to Newcastle. The staff are very welcome in and friendly, can’t do enough for you and very professional. Breakfast has plenty of variety, which is all top quality. Rooms are immaculate. I can’t fault any of my stays there and I look forward to returning again.
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Date of stay: September 2019
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Hotel Indigo, Guest Services / Front Office at Hotel Indigo Newcastle
Responded 3 weeks ago
Hi Louise P, So honoured to hear that you choose to stay with us when you come to Newcastle! Your feedback means a lot to us, especially in these trying times, so thank you for your kind words about the hotel and the staff. We look forward to welcoming you back soon! Kindest regards, Freya
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PRICE RANGE
$94 - $199 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearNewcastle upon Tyne
NUMBER OF ROOMS
148
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Frequently Asked Questions about Hotel Indigo Newcastle
Which popular attractions are close to Hotel Indigo Newcastle?
Nearby attractions include The Escape Key (0.2 miles), EXIT Newcastle (0.03 miles), and The Glamorous Owl (0.2 miles).
What are some of the property amenities at Hotel Indigo Newcastle?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Indigo Newcastle?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Indigo Newcastle?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Indigo Newcastle?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Indigo Newcastle?
Conveniently located restaurants include Pizza Punks, Snackwallah, and Rumba Casa Latina.
Are there opportunities to exercise at Hotel Indigo Newcastle?
Yes, guests have access to a fitness center during their stay.
Is Hotel Indigo Newcastle located near the city center?
Yes, it is 0.2 miles away from the center of Newcastle upon Tyne.
Are any cleaning services offered at Hotel Indigo Newcastle?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hotel Indigo Newcastle?
Many travelers enjoy visiting Victoria Tunnel (1.1 miles), The Quayside (0.6 miles), and Newcastle Cathedral (0.3 miles).
Does Hotel Indigo Newcastle have any great views?
Yes, guests often enjoy the city view available here.