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Holiday Inn Newcastle - Jesmond, an IHG hotel

Jesmond Road, Newcastle upon Tyne NE2 1PR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (175)
Panoramas (10)
Room & Suite (231)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Newcastle - Jesmond, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#27 of 91 hotels in Newcastle upon Tyne
Travelers' Choice
The contemporary 4 star Holiday Inn Newcastle-Jesmond is conveniently just 2 minutes by Metro from Newcastle's City Centre. The quirky bars and restaurants of affluent Jesmond are right on our doorstep, and we're only a 10-minute stroll from the atmospheric terraces of St James's Park, home of Newcastle United FC. Located only 20 minutes from Newcastle International Airport. The hotel's well-equipped meeting rooms are ideal for conferences, and complimentary wireless Internet throughout makes it easy to stay in touch with the office. Unwind after a day of meetings and socialise over drinks in the stylish Terrace Bar. Jesmond Metro station is right next to the hotel, providing easy access to Newcastle's fine shopping, dining and entertainment. Closer to the hotel, Newcastle's vibrant Quayside is renowned for its nightlife and overlooks the River Tyne. Stroll down to Fratello's, Holiday Inn Newcastle-Jesmond's street-side Italian restaurant, and watch as chefs toss the dough to make our delightfully crispy pizza. In the adjoining glass-fronted Lobby, colleagues and friends meet and mingle. After a busy day, retreat to your contemporary Guest room which features wireless internet connection and a TV that allows you to save programmes for a time that suits you. The hotel's Fratello's restaurant is popular for its wood-fired pizza.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Meeting rooms
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
Languages Spoken
1061Reviews8Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Skybird wrote a review Dec 2021
Perth, United Kingdom45 contributions32 helpful votes
Stayed for 3 nights heating was poor in our room, asked reception for a portable heater but the were all being used! Clearly a heating problem then Bathroom had no soap, when the room was cleaned still no soap, no shower caps they have ran out! No water in the room. Breakfast is good
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Date of stay: December 2021Trip type: Traveled as a couple
1 Helpful vote
Shoppymad wrote a review Dec 2021
Richmond, United Kingdom133 contributions118 helpful votes
Please don't waste your money booking the premium room. Misleading to say there's a mini bar. Small fridge with 2 small waters and 2 small kit kats. I called reception to check this was correct and it was. We paid an extra £40 for this "premium" room. It's so dated and probably the worst Holiday Inn we've stayed in. The bed was a King bed and huge but so uncomfortable. It had a stale smell we sprayed perfume on it to disguise it. I feel we were totally ripped off with this hotel. We did have a lovely breakfast in the morning the chef was really nice and kept everything filled up.
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Date of stay: December 2021Trip type: Traveled as a couple
NigelNRG wrote a review Dec 2021
Poole, United Kingdom16 contributions4 helpful votes
I travel a lot and was not arriving at the hotel till after midnight and a long day. I was given room 237 and found the quilt compressed on one side as if someone had been laying down on the quilt and dirt marks on the bottom of the quilt which I guess is from shoes, there was also a key card holder sitting on the side from the previous guests. I then inspected the bathroom and the sink had a stain and toilet had hairs..... The last thing I need after a long day was to arrive into a room that was not clean. This seems to be happening a lot with major hotel chain players and I am sick of constantly getting substandard rooms.
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Date of stay: December 2021
Trip type: Traveled on business
Room Tip: Ask to inspect the room first
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1 Helpful vote
AMason22 wrote a review Dec 2021
Blyth, United Kingdom1 contribution
Wish we booked somewhere else, booked an executive room as a treat, paid £175 for one night, part of the appeal was the mini fridge with refreshments in the room (turned out to be a couple of kids cartons of orange juice and a Kit Kat each) the huge bed looks fantastic then realised it smelled of urine and was hard. The room was freezing, bathroom was small, basic and worn, with a frosted glass door? Given directions to room via lift, lift was broken, walked through the rabbit Warren like corridors to find our room. We tried calling ahead to speak to reception, numerous called were unanswered. Once we found the place we went to park up, no spaces and the car park was tiny. There was a low roof which we caught our roof box on which is now broken. And after that had to park illegally and walk to the hotel in the ice a few streets away, my husband fell over. You expect noise in a hotel but the guests shouting down corridors went on through the night, loud music coming from an event downstairs. This was supposed to be a treat, I would never go again.
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Date of stay: November 2021Trip type: Traveled as a couple
Mobile21961868246 wrote a review Nov 2021
1 contribution
There’s nothing 4 stars about this hotel, car park full and very narrow so no where to park, long wait on arrival in reception only one lady serving, once allocated our room we were told to go to the end of the corridor to the lift when we got to the lift with all our luggage … OUT OF ORDER … surely the receptionist knew that ?!? We were then left to carry our luggage up 3 different sets of stairs along thin confusing corridors … sadly our stay didn’t get any better our room was very tired, bed small, shower over bath was antiquated cobwebs on the lights … absolutely awful! This was our first & last stay here.
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Date of stay: November 2021Trip type: Traveled as a couple
Room Tip: Avoid this hotel !
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$61 - $141 (Based on Average Rates for a Standard Room)
holiday inn newcastle - jesmond hotel newcastle upon tyne
United KingdomEnglandTyne and WearNewcastle upon Tyne
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Frequently Asked Questions about Holiday Inn Newcastle - Jesmond, an IHG hotel
Which popular attractions are close to Holiday Inn Newcastle - Jesmond, an IHG hotel?
Nearby attractions include Victoria Tunnel (0.7 miles), Jesmond Dene (0.6 miles), and The Biscuit Factory (0.5 miles).
What are some of the property amenities at Holiday Inn Newcastle - Jesmond, an IHG hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn Newcastle - Jesmond, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Newcastle - Jesmond, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Holiday Inn Newcastle - Jesmond, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Newcastle - Jesmond, an IHG hotel?
Conveniently located restaurants include Rio Brazilian Steakhouse, Saray Jesmond Turkish Grill House, and Branches Jesmond.
Are there opportunities to exercise at Holiday Inn Newcastle - Jesmond, an IHG hotel?
Yes, guests have access to a fitness center during their stay.
Is Holiday Inn Newcastle - Jesmond, an IHG hotel located near the city center?
Yes, it is 1.0 miles away from the center of Newcastle upon Tyne.
Are any cleaning services offered at Holiday Inn Newcastle - Jesmond, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Newcastle - Jesmond, an IHG hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Holiday Inn Newcastle - Jesmond, an IHG hotel?
Many travelers enjoy visiting Victoria Tunnel (0.7 miles), Quayside (1.0 miles), and Newcastle Castle (1.0 miles).