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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle
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1,586 Reviews from our TripAdvisor Community

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Showing 1,573: English reviews
Newcastle, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for 1 night for our wedding anniversary.The staff are very friendly and helpful,the hotel lobby is huge with nice sitting areas,we stayed in the club suite which came with free drinks voucher and free breakfast,the room was a nice and clean with great views of the tyne,the room came with a mini bar which was empty apart from... More 

Helpful?
1 Thank lou220uk
Downham Market, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We found the staff very friendly and helpful, having travelled up to Newcastle, we arrived earlier than anticipated and before the 3pm check in time. We decided to ask whether we would be able to park the car in the car park so that we could have a look around before checking in. The reception staff told us that our... More 

Helpful?
Thank TonyM212
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived at lunch time and the reception area was spacious and light and quite grand. We checked in with our club room being available early which was a bonus. The room itself was on the 5th floor with a lovely view of the Tyne with floor length Windows. The 5th floor atrium is also very nice and spacious with... More 

Helpful?
Thank Teresa377
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your detailed review. I'm glad that you enjoyed your recent stay overall, with particular regard to the comfort of your bedroom and the hotel location. Constructive feedback noted regarding bar service standards on the day. Guest service is normally the key strength of the hotel, and this will be picked up with the bar team. I hope... More 

Carlisle, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

just spent a very pleasant night at the copthorne,recption staff were very welcoming and efficient...I thought the hotel was good value for money....not brand new but perfectly clean and well maintained....very well positioned for a night out along the quayside and not that far from the town centre...will stay here again when next in the area.

Helpful?
Thank raycroxy
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, in particular the high standard of guest service, the cleanliness of the building, the value for money, and the hotel location. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Thanks again. Best... More 

Preston, England, United Kingdom
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I booked this hotel on a recommendation from friends for myself and my teenage son for a few days mid-week break. I was particularly attracted by the location which was great. The car park is on site and for our visit there were plenty of spaces. The downside was that I had to pay £18 for a couple of nights... More 

Helpful?
Thank JulesStardust
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your constructive review. I'm glad that you enjoyed your stay overall, with your valued feedback noted for discussion with my management team. Best regards, Ken Ellington, General Manager More 

Newcastle upon Tyne, United Kingdom
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We were given a voucher for afternoon tea by friends. The afternoon tea was nice but not worth it if you don't have a voucher. What let today down for us was the service in the bar. After our restaurant visit we decided to have a a glass of prosecco which led to us ordering a bottle. The prosecco was... More 

Helpful?
Thank Lynsey S
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thank you for your comments, following your recent visit to the hotel. Sorry to read that your experience has been a mixed one. Service issues are very rare here, with this area normally by far the key strength of the hotel (evidenced by almost all our reviews on this site). Your feedback will be looked into by my management team.... More 

Travelers are raving about these Newcastle upon Tyne hotels

Newbury, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a reliable and fair review of my Copthorne visit The Copthorne has much in its favour - its close to the action of the town centre, its on the edge of the Tyne, its got a seating area outside in summer you can sit out and have a drink at and to the best of my knowledge every... More 

Helpful?
Thank julian c
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Thanks for your constructive review. Our wi-fi is about to be upgraded as part of a company wide programme, totally understand your frustration over this. Food comments will be picked up with my Head Chef and his team, this area is normally a key strength of the hotel. Thanks again for your feedback, and hope we may have the pleasure... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Was really lovely. We sat outside in the sun. I had the open steak sandwich which was cooked perfectly and just lovely. My companion had the Caesar Salad which I gather was fab. I couldn't say for sure - but I certainly wasn't offered ant to try! First time I have been. Definitely will return! Service was spot on.

Helpful?
Thank Marianne G
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent lunch with us, with particular regard to the quality of food, the hotel location and the high standard of guest service. Your positive comments are greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Thanks again. Best regards, Ken Ellington,... More 

Todmorden, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We have returned from a lovely weekend and feel that we chose the best hotel for location, staff friendliness, and facilities. On arrival parking was so easy on the car park at the hotel and the lift was useful for us too. We were greeted with a smile and in a very friendly and cheerful manner by Holly who was... More 

Helpful?
Thank Pamela S
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, in particular the high standard of guest service, the comfort and spaciousness of your bedroom, the quality of food, and the hotel location. Your positive feedback is greatly appreciated, as is your recommendation of the hotel, and I hope we may have the pleasure... More 

Glasgow, Scotland, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Copthorne Hotel is a lovely hotel in Newcastle, located right next to the Quayside next to the river Tyne. We booked our deal through itison which was really good value for money (x2 nights with breakfast and a glass of fizz on arrival - £100). I would recommend this hotel to anyone who is looking for a break in... More 

Helpful?
Thank GraceGlassgow
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the hotel location, the high standard of guest service, and the cleanliness of your bedroom. Your positive comments and your recommendation of the hotel are greatly appreciated through your balanced review, and I hope we may have the pleasure of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $72 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
Reservation Options:
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#17 Luxury Hotel in Newcastle upon Tyne
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