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Copthorne Hotel Newcastle

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Copthorne Hotel Newcastle
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1,700 Reviews from our TripAdvisor Community

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Showing 1,681: English reviews
Bristol
Reviewed 2 days ago NEWvia mobile

Both I and a colleague stayed here for 5 nights for a business trip. The location is great with easy access to get out of town and a lovely view of the river. Staff were helpful and friendly. Special thanks to John with my extra request I made at breakfast for a banana as they had run out. The next...

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Helpful?
Thank Billy3Bristol
Sao Martinho do Porto, Portugal
Reviewed 2 days ago NEW

Great location with rooms, bar and restaurant overlooking the river and just a short walk into the centre. Our stay was to celebrate a family birthday, it was very relaxing and staff were friendly and helpful - special thanks to Rebecca on reception for patiently dealing with our changing room requirements, the lovely waitress Megan for whom nothing was too...

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Thank Sandra B
Bath, United Kingdom
Reviewed 3 days ago NEWvia mobile

Shaun was amazing and really helpful. He constantly helped us and was very attentive. We loved him the hotel was fantastic and we love Newcastle big up Jake from lively up & all of the crew. Much love, luke Gardna x

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Thank gasheadjosh
Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEW

We had been bought a voucher for afternoon tea at the Copthorne Hotel & decided to turn it into a celebration for my husbands birthday. I also took the opportunity to book a room for the night & we were not disappointed. From the moment we arrived we felt welcomed by all the staff that we encountered. Afternoon tea was...

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Thank Barbara C
Birmingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

great hotel ,check in was pleasant rooms were comfy and had great views overlooking the river.It was a great base for shopping and there were some great bars on the riverside, even an open air market on a sunday.

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Thank daramy22
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent stay with us, with particular regard to the high standard of check-in, the comfort of your bedroom, and the hotel location overlooking the River Tyne. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of welcoming you back again soon. Thanks again....

North East
Reviewed 6 days ago NEWvia mobile

I've become quite a regular at the Copthorne for meeting clients and colleagues in the bar. It's a spacious area between reception and the bar where you can grab a coffee, tea and light refreshments whilst meeting business contacts or friends. The space is light and airy and in the summer you can sit outside on the Riverside. The staff...

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Helpful?
Thank Tannerz
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you have enjoyed your recent visits to the hotel, with particular regard to the high standard of guest service. John will be over the moon with your positive feedback, which I'll be sure to pass on to him. We greatly appreciate your feedback, and hope to have the pleasure of welcoming...

Brighton, United Kingdom
Reviewed 1 week ago via mobile

We were visiting family in Newcastle in-between Christmas and new year. We wanted something near to the town centre and the football stadium. The location is perfect during the day with views of the river on one side and a 10 minute walk to the centre on the other. I did feel a little uneasy walking back on my own...

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Thank ERH_59
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your positive review. I'm delighted that you enjoyed your recent stay with us between Christmas and New Year, and hope we may have the pleasure of welcoming you back again soon. Best regards, Ken Ellington, General Manager

Hexham, United Kingdom
Reviewed 1 week ago

Enjoyed a lovely afternoon tea today for my birthday. Food was delicious, service was excellent (Jess I think) was very professional, helpful and friendly. Lovely views over the river. Would certainly recommend a visit

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Thank RandM1953
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your recent visit to the hotel for afternoon tea, with particular regard to the quality of food, the high standard of guest service, and the hotel location. Your positive comments and your recommendation of the hotel are greatly appreciated, and I hope we may have the pleasure of welcoming...

Hartlepool, United Kingdom
Reviewed 1 week ago via mobile

The hotel reception staff need serious training in customer service and hotel policies and smile. I was sent a email prior to arrival from management stating that check in time was 2pm when I arrived I was told the email was wrong and that it is 4pm, it was a email from the GM Ken he must have his finger...

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Thank beachhuthampton
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Sorry to read that your perception of your stay has been a disapponting one, and that you have felt the need to rate the hotel at such a level. Guest service is normally the key strength of the hotel, along with cleanliness, evident through the volume of reviews on this site highlighting these areas. Check in time varies between midweek...

Stanley, United Kingdom
Reviewed 2 weeks ago via mobile

This is the 3rd year we have attended the event and it was definitely the best. The rooms were all clean and comfortable. The food lovely and the staff awesome especially Johnny the food and beverage Manager. Siobhan events staff such a lovely lady and John bar staff. DJ lovely lad too. We had a fantastic night and highly recommend...

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1Thank Susan G
Ken E, General Manager at Copthorne Hotel Newcastle, responded to this review

Many thanks for your great review. I'm delighted that you enjoyed your stay with us this past weekend for New Year, with particular regard to the comfort and cleanliness of your bedroom, the high standard of guest service, and the quality of the Gala Ball. Your positive feedback is greatly appreciated, and I hope we may have the pleasure of...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel ... more   less 

Additional Information about Copthorne Hotel Newcastle

Address: The Close | Quayside, Newcastle upon Tyne NE1 3RT, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $68 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Newcastle 4*
Number of rooms: 156
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Also Known As:
Copthorne Hotel Newcastle Upon Tyne
Hotel Style:
#18 Luxury Hotel in Newcastle upon Tyne
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Questions & Answers

Here's what travelers have asked, with answers from Copthorne Hotel Newcastle staff and other travelers.
9 questions
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Rotherham, United Kingdom
Northampton, United Kingdom
over a year ago

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Questions? Get answers from Copthorne Hotel Newcastle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don's stay in room 508 or the one connected to it”
 of 5 bubbles Jane706, Dec 8, 2016 | Read review
“Stay away from the side near where the Metro train runs from 5am.”
 of 5 bubbles Peetsky, Dec 6, 2016 | Read review
“Rooms further away from the metro/train line are quieter”
 of 5 bubbles 441lynnea, Dec 5, 2016 | Read review
“All the rooms I have been in have been of a good standard, all on river.”
 of 5 bubbles 762grahamt, Nov 30, 2016 | Read review
“Rooms on west side of hotel near metro so noisy during day”
 of 5 bubbles 481jeanettes, Nov 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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