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The Vermont Hotel

Certificate of Excellence
Castle Garth, Newcastle upon Tyne NE1 1RQ, England
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1,487 Reviews from our TripAdvisor Community

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I usually stay in the MalMaison in Newcastle but as I was going up with a mate not the Mrs, decided the Vermont would be next on the list. The hotel is as central as it gets but with the added bonus of lift access to the Quayside! Reasonable size room, older décor which I quite liked and the service... More 

Helpful?
Thank Martin W
Brighton, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel ,fantastic location,staff couldn't do enough breakfast amazing hotel was great value for money, Like most hotels bar was expensive.5 minute walk from the station so need for taxi's.rooms to a very high standard.

Helpful?
Thank maria186273
Edinburgh, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed overnight at the Vermont Hotel 4/5 February 2016. The hotel is situated in the centre of Newcastle nestling behind the Cathedral and The Keep within easy walking distance of the train station. The hotel is traditional with lovely lounges leather sleeper wing back chairs lovely sofas and an open fire. The hotel was very clean and well decorated. The... More 

Helpful?
Thank John B
Lincolnshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Warm, stylish, and very friendly and hepful staff. Ideally situated for Town and quayside and everyone really welcoming. All in all an excellent town centre hotel with a stylish Deco feel - would certainlt recommend it.

Helpful?
Thank johnN7414PN
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

My friend and I stayed at the hotel on 3/2/16. We really enjoyed our stay. The location was great and the free parking at the hotel was a definite bonus. It seemed to us that the hotel had recently been refurbished - our twin room was spacious and attractively decorated. All of the members of staff we met were welcoming,... More 

Helpful?
Thank A TripAdvisor Member
Derby
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed for 2 nights early December. Hotel location good, within walking distance of shops and restaurants, although it did prove difficult to find (not from Newcastle drove round for an hour), satnav didn't help nor signposts. Rang the hotel concierge who were very helpful in directing us (look for the metro radio station sign). Once found we loved this hotel,... More 

Helpful?
Thank Wishyouwerehere0702
Bradford, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited recently and found the hotel with no difficulty. It is in a smashing location, right in the heart of the city and night life. Parking is available by handing in your key at reception and is free. Price was reasonable for our stay but off course you have to shop around. Room was excellent, good size, very clean and... More 

Helpful?
Thank stephen c
England
Level Contributor
221 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are into glamour and like classy hotels then you need to stay at this hotel. The hotel is within walking distance to the main train station and next to the Castle. The reception is well laid out and the decor reminds me of the old classic films. The staff at the Front desk were very helpful and check... More 

Helpful?
Thank vykye
Melissa H, Guest Relations Manager at The Vermont Hotel, responded to this review

Dear Vykye Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Our locations is definitely one of the things we are very proud of about ourhotel. We are so lucky to have a property in the heart of Newcastle and a very strategic location that brings our guest just a... More 

Newcastle upon Tyne, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

From start to finish an absolute beautiful stay!! The customer service is out of this world especially our waiter Ross in the restaurant was so pleasant and attentive!! Our 3 course evening meal and breakfast the following day where beautiful. When arriving the hotel we where asked if we where here for a special occasion which we where. After checking... More 

Helpful?
Thank Ashaitchy
Melissa H, Guest Relations Manager at The Vermont Hotel, responded to this review

Dear Ashaitchy, Happy anniversary to you both!! I am so delighted that you chose to celebrate such a special occasion with us. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let Ross know that he/she made an impact during... More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Not the most refurbished or nicest hotel ever but service is always good, people are kind and rooms are spacious. Very good bar service is also a plus... They would need to refurbish a bit and improve the gym in order to get the fifth star

Helpful?
Thank Andrea Marco d
Melissa H, Guest Relations Manager at The Vermont Hotel, responded to this review

Dear Andrea Marco D, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We do hope you give us another chance as we will definitely improve our services. Kind Regards Melissa Hope Guest Relations More 

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