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Novotel Newcastle Airport

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Novotel Newcastle Airport
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1,152 Reviews from our TripAdvisor Community

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Showing 1,101: English reviews
Newton Le Willows, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 days ago NEW

We have stayed here on a number of occasions over the last 2-3 years and always find it to be good value compared with others. We stayed just the one night on this occasion, visiting relatives, and as usual found the staff to be very courteous and efficient whilst being friendly and helpful. And this was ALL the staff, from... More 

Thank Robert W
Fife, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

Originally booked n for one night plus car for 15 nights as we were flying to Florida from Newcastle. Flight was delayed 24 hours because of hurricane in USA. Needed an extra night. Although hotel was fully booked the reception staff kept me informed of the situation and eventually found a room for us. Brilliant service which was a great... More 

Thank Charlie S
Wylam, England, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

I stayed one night here after a much more expensive hotel stay in Harrogate. I thought it was really good - despite having to pay for the car park, which I think is a bit of a cheek for an overnight stay...thoguh understandable if people are off on holiday for a week or two. The welcome was warm, the room... More 

Thank Heather M
London, United Kingdom
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 1 week ago

if you go through my contributions you will find that I am normally a horrible scrooge with stars but with this hotel, even before the visit I decided to give them 5 stars and if there was a possibility of putting in more I would have put more. Let's start from the beginning. I wrote to the hotel telling them... More 

Thank Walid E
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

I visit this hotel on at least ten occasions over the year and am always pleased to return. The staff are extremely helpful, the room is quiet and comfortable. If I were to make any criticism, it would be against the carpets which are beginning to show signs of wear in some places. Otherwise, an easy experience away from home.

Review collected in partnership with Accorhotels.com

Thank TigerTimLincs
Stockport, United Kingdom
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago via mobile

Ok here goes ....I do a lot of business trips out of Newcastle airport and normally stay at the Doubletree hotel at the airport. However this time my boss put me up at the Novotel . If it was because it was cheaper this soon back fired at it was a £8.60 taxi ride both ways so any money saved... More 

Thank hutch9964
Kent, England
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

The staff were helpful and pleasnt. The room was a good size and had free wi-fi but had only a small window and the lighting was very subdued so difficult to work. There was a parking charge of £6 a day but there was plenty of parking. The food was the worst aspect. It was very much below par

1 Thank GythaOgg
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Decided to come down to Newcastle for the weekend and stayed in the Novotel I found the price, location and cleanliness of the hotel to a high standard. The room I stayed in was very spacious, and is only a short walk down the road to the Kingston Park metro station which is extremely handy for getting into Newcastle. However... More 

Thank JamieB1987
Guisborough, United Kingdom
Level Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 3 weeks ago

I have used this hotel a few times since a review that IU wrote in 2013 as it is handily placed just round the corner from my office and useful when staying overnight rather than a long drive home but Thursdays visit was the last. The hotel room is now looking very tired with stained carpet dingy lighting and one... More 

Thank GuisboroughJeff
Sheena H, General Manager at Novotel Newcastle Airport, responded to this review

Thank you for your very revealing response and hones feedback. I do apologise that you did not enjoy your stay and endured a very poor experience. I will try to connect with you to talk through your feedback. If you wish to call me in the meantime I would welcome the opportunity to speak personally. Thanks again, Sheena Hodgson General... More 

Huddersfield, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago via mobile

Had a one night visit on business and the stay left me with mixed feelings. The man in reception on arrival was very welcoming informative and professional. The room was large clean and comfy bed , had a good nights sleep. One niggle is the £6 car parking charge totally exploitive of the hotel guest u have no other choice... More 

Thank Ospreyhawk
Sheena H, General Manager at Novotel Newcastle Airport, responded to this review

"Thanks for your review. I am glad you had some good elements of the stay with us. I also take seriously your feedback which is essential in ensuring your next stay will be very much improved from the food and beverage side. I note your comments on the car parking charge, our rates do not include the cost of the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

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Room/Suite (34)
Bathroom (10)
Dining (12)
Hotel & Grounds (12)
View from Room (3)
Family/Play Areas (2)
Pool/Beach Area (3)
Other (36)

Management photos: Courtesy of the property manager

All Management Photos (34)
Room/Suite (11)
Business Center/Function Rooms (1)
Dining (4)
Hotel & Grounds (4)
Other (14)
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  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Novotel Newcastle Airport offers state of the art facilities with stylish new design. Located 5 min drive from Newcastle International Airport now offering shuttle service and flight information screen. 126 en suite rooms including accessible rooms andinternet. Elements Bar and Restaurant. Ideally placed for conference and events with 8 rooms (200 persons) and leisure suite with indoor heated pool, sauna, gym. Easy reach of city centre night life, Metro Centre shopping and the Northumberland coast. ... more   less 

Additional Information about Novotel Newcastle Airport

Address: Ponteland Road | Kenton, Newcastle upon Tyne NE3 3HZ, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $40 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Newcastle Airport 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Novotel Newcastle Airport Hotel Newcastle Upon Tyne
Novotel Hotel Newcastle Airport
Novotel Newcastle Upon Tyne
Newcastle Upon Tyne Novotel
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Newcastle Airport staff and other travelers.
11 questions
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Questions? Get answers from Novotel Newcastle Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“apparently first floor is quiet but that is only hearsay”
 of 5 bubbles GythaOgg, 2 weeks ago | Read review
“Another hotel”
 of 5 bubbles GuisboroughJeff, 3 weeks ago | Read review
“Second floor could not hear any noise from the ground floor”
 of 5 bubbles richardmN6363HC, Oct 13, 2016 | Read review
“soundproofing is good so you don't hear traffic on A1 or from airport”
 of 5 bubbles tony1046, Aug 19, 2016 | Read review
“Rooms on the front overlooking the car park are quieter”
 of 5 bubbles BotanicBill, Aug 11, 2016 | Read review
5 of 5
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