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Holiday Inn Express Newcastle Metro Centre

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Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
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579 Reviews from our TripAdvisor Community

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Showing 570: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

First time in Newcastle and this was a great place to stay for my 3 friends and I. The staff couldn't have been more friendly and helpful. Breakfast was lovely and had good choice. Hotel also had wifi in rooms and it was a strong connection which was a bonus. Metro centre was only a 10 minute walk or a... More 

Helpful?
1 Thank abby k
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi Abby Thanks for leaving feedback following your recent stay in Newcastle. It's great to hear that you had fab time with your friends. The Hotel staff love to welcome new faces, and they particularly enjoyed hearing about the fun times you girls had on your first visit to "The Toon". We look forward to welcoming you back again soon.... More 

Liverpool, United Kingdom
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel many times while visiting our daughter at university, the location is easy to find and convenient for the motorway.The rooms are spotless, a good size and everything you come to expect from Holiday Inn. The free multi choice self serve breakfast in the spacious breakfast area always gets you off to a good start. The free... More 

Helpful?
Thank Granbybuck
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Granbybuck Thanks for coming back to stay with us at Holiday Inn Express Newcastle Metro Centre. We love to welcome familiar faces back to the hotel. We're delighted to be your hotel of choice and the team are thrilled with your lovely appraisal. We look forward to seeing you again soon. Kind Regards Michelle Tindall General Manager More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

2 friends and I stayed here for 1 night during our motorcycle trip over from the IOM, out of the 5 hotels we stayed at the rooms in this one was my favourite as they were very fresh, clean and quite modern. It is very close to the Metro Centre and only cost us £4 each way in a taxi,... More 

Helpful?
Thank Yvonne W
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Yvonne Thanks for taking time out to leave a review of your recent stay. It is wonderful to learn that we were your favourite hotel on the entire trip! We have recently undergone a bedroom refurbishment plan, and our guests are loving our fresh new vibe. The staff are a really friendly, welcoming team and we hope to welcome... More 

Leicester, United Kingdom
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

One thing usually found at Holiday Inn Express is consistency. Consistent nice room size, consistent cleanliness and consistent useful location. This one was not different apart from the pair of old sweaty socks behind the curtains! But, in true HE fashion the front of house staff were genuinely mortified at the fact and did everything they could to make things... More 

Helpful?
Thank RodBint
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear RodBint Thank you for leaving a review of your recent stay with us. We are delighted that you chose to stay with Holiday Inn Express, enjoying the consistently good standards across the board. We are so disappointed to have let you down with the housekeeping standards. This is absolutely not the norm, but always rest assured that the team... More 

Swindon, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel and room were clean, tidy and warm. Staff were very helpful. Breakfast was self-serve but very good with good range to select from. The hotel is in walking distance of the Metro Centre and the Metro Centre rail station. There is no evening meal served but the Skiff Inn is a great place to visit for meal and... More 

Helpful?
Thank Simon H
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi Simon H Thanks for taking time to leave a Tripadvisor Review following your recent stay. We are thrilled that you enjoyed the hotel and found our rooms to be clean, tidy and warm. Our friendly staff work hard to ensure that everything is just right for all of our guests. We are delighted that you chose to stay with... More 

Torquay, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Second time we have stayed here and nice to see the same friendly staff again. Rooms really nice and clean. Self service breakfast which was lovely. Good value for money and walking distance from the metro centre. Looking forward to staying again soon

Helpful?
Thank tannilou
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Tannilou We love to welcome back familiar faces to the hotel. You will have seen the amazing changes we have undertaken with our refurbishment since your last visit! Thank you for the fab review, and thanks again for coming back to stay with us. We are already looking forward to your next visit up north. Kind Regards Michelle Tindall... More 

Level Contributor
223 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night and everything was fine - comfortable, quiet room; reasonable price, and a basic breakfast part of the deal. The Skiff Inn opposite the hotel was a good option for an evening meal.

Helpful?
Thank andy998
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

Staff were lovely. Super friendly and helpful. Hotel has recently been refurbished so rooms clean, fresh and modern. My only issue is that it got very hot at night and after opening the window it was very noisy. Pillows were a bit too hard/big but bed was comfortable and breakfast was ok, nothing special. We only paid £65 for B&b... More 

Helpful?
Thank Stubsy7
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Stubsy7 Thanks for leaving a review of your recent stay. The staff are over the moon to receive such positive feedback. They are a super friendly team - and its always fab to receive recognition. The usually cool North East climate has recently been taken over by a strangely warm period of weather. Our lovely duvets are ordinarily perfect... More 

West Yorkshire
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 13, 2016

Hotel is what you would expect from the Holiday Inn Express group, comfortable and well appointed, easy access breakfast and has limited meal service but the hotel is surrounded by TFI Friday, Frankie & Bennies, KFC and a pub/ restaurant situated 100mts from the hotel entrance which gets good reviews, sorry can't remember the name but turn right as you... More 

Helpful?
Thank Michael M
HIEXNEWCASTLEMETRO, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi Michael M Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, the name of the pub is the Skiff which is quite popular. We are glad you enjoyed the walks along the river Tyne... More 

Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2016

The hotel was easy to find as it is located close to the main road leading into Newcastle.Our room was comfortable and very clean and had all the amenities one would ask for..We have stayed at Holiday İnn Express hotels before and we knew what to expect but Holiday Inn Express Metrocity exceeded our expectations in a favourable way.The friendly... More 

Helpful?
Thank Nilgün H
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Nilgun H Thanks for taking time out to review your recent stay with us at Holiday Inn Express Newcastle Metro Centre. We are thrilled to have exceeded expectation. The team loves to make a great impression with our warm geordie welcome. Brian is a little star and is super delighted to have made a difference to your stay. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $65 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
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