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Holiday Inn Express Newcastle Metro Centre

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Holiday Inn Express Newcastle Metro Centre
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659 Reviews from our TripAdvisor Community

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Showing 649: English reviews
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Reviewed 3 days ago NEW

On arrival greeted by extremly friendly staff, we was early but they still gave us a room,and i cannot fault the room or the food or the staff. Over the road there is a little fantastic pub called the skiff, pleasant staff, big meals, beer was excellent Byker brown i full recomend and a very good price.

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Helpful?
1Thank Kris B
Reviewed 4 days ago NEWvia mobile

Stayed for 2 nights. Check in was easy. Reception staff were very friendly. Room was really good size with everything you needed and very clean. Breakfast was good, buffet style so just helped yourself and you could go back and get more if you wanted. Very near to the Metro centre which was the main reason for our visit. Would...

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Helpful?
Thank Sue W
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Sue W Thank you for taking the time to review your stay at the Holiday Inn Express Newcastle Metro. Its great to know you enjoyed your stay at the Hotels found our team friendly and the rooms clean and comfortable. As we are located so close to the Metro Centre we popular with guest that come and stay for...

Perth and Kinross, United Kingdom
Reviewed 1 week ago via mobile

Stayed the night with my son. Our room was very clean and beds really comfortable. Staff friendly. However breakfast was bedlam and something of a squash. We found ourselves perched on the sofa area as no tables or chairs free. Basic buffet fayre, but adequate. Seemed understaffed and everything was running out.

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Helpful?
Thank Karen M
Reviewed 2 weeks ago via mobile

I stayed here with my boyfriend for 3 nights. The staff were friendly and welcoming. The room was clean and although the hotel is near quite a busy road, there was no traffic noise. The bed was really comfy and the shower was hot and powerful. The breakfast was delicious and there are plenty of options. There is plenty of...

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Helpful?
Thank Julia S
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Julia S Thank you for your fantastic feedback regarding you stay at the Holiday Inn Express Newcastle Metro. As the team at the Hotel from reception to house keeping care a great deal about our guests and go the extra mile to ensure the have an enjoyable stay at the Hotel. We get a lot of guests at the...

Reviewed 3 weeks ago

Always consistent at this holiday Inn. friendly front of house, spotless rooms, great sleep quality with all you can eat breakfast to set you up for the day. Lot's of places to eat just outside front door so not far to stagger back if you have overdone it!!!

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Helpful?
Thank Paul T
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Paul T Thank you for your great feedback regarding your recent stay at the Holiday Inn Express Newcastle Metro. Our Housekeeping team are very happy you found the rooms to be spotless are they work very hard to keep up a high standard. The Hotel front desk team are very friendly and love to make sure all our gusts...

Leicestershire
Reviewed 3 weeks ago

All of the staff from reception to housekeeping were excellent, pleasant, friendly and extremely helpful. Clean comfortable rooms and a good breakfast for what is classed as a budget hotel. If your staying in Newcastle for shopping, sightseeing, visiting or socialising this hotel is ideally located.

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Helpful?
Thank Anthony M
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Anthony M Thank you for the great feedback regarding your recent stay at the Holiday Inn Express Newcastle Metro. As the whole team at the Hotel work very hard maintain a great standard of rooms and customer service from arrival to departure they are so happy that you received this. The Hotel is very popular as we have great...

New Delhi, India
Reviewed 4 weeks ago

Excellent Hotel! Fantastic caring helpful, polite & wellmannered staff. Beautifully maintained. Clean & neat. Free breakfast xcellent. diabetic jam! Great location view. Highly recommended to all :) :)

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Helpful?
Thank drtjtalloo
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear drtjtalloo Thank you for the excellent review regarding your stay at the Holiday Inn Express Newcastle Metro. The team at the Hotel care about all our guests at the Hotel and accomodate their needs were possible. All your comment are excellent the Hotel team appreciate them all and look forward to you next stay at the Hotel. Kind Regards...

Reviewed 4 weeks ago via mobile

I stayed in this hotel for 2 nights from check in on January 20th to check out on January 22nd. The breakfast is a Continental buffet. Sausages, Scrambled eggs, baked beans. There are muffins, croissants, a selection of breakfast cereals, bread for toasting. There are also a selection of juices, teas, and coffee. The Room I stayed in was comfortable...

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Helpful?
Thank MarkLuton
IHGService, Guest Relations Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear MarkLuton, Thank you for choosing to spend your weekend at our hotel and for taking the time to write your review. I am delighted to hear that you were satisfied your overall experience. Our is committed to providing our guests with the highest quality services and facilities. Your positive remarks regarding the wide variety of breakfast selection, nice room...

Reviewed 4 weeks ago

I stopped of here to break the journey. It is in an ideal location and the staff are always friendly therefore we keep going back. Albeit that it has basic facilities it is clean, comfortable, close to the metro centre, and provides a good breakfast.

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Helpful?
1Thank Ben M
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Ben M Thank you for choosing to stay at the Holiday Inn Express Newcastle Metro Centre during a break in your journey. We get a lot of guests that choose to stay with us while breaking up a long journey as we are close to the A1. I see by your great comments that choose to return to the...

Newcastle upon Tyne, United Kingdom
Reviewed January 17, 2017

We stayed here for two nights and it was great. Very convenient for the Metrocentre, a shoppers dream. Ten minutes walk or two minutes in a taxi. Plenty of places to eat around the hotel. The Buffett breakfast was really good. Staff very friendly and welcoming.

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Helpful?
1Thank Ursula128
HIEXNEWCASTLEMETRO, Front Office Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Ursula128 Thank you for the fantastic feedback regarding your recent stay at the Holiday Inn Express Newcastle Metro. The Team at the Hotel are very pleased with your comments as they work very hard to ensure all our guests have a fantastic stay at the Hotel. Kind Regards Sharon Horrocks Guest Service Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $58 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Newcastle Metro Centre staff and other travelers.
17 questions
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Questions? Get answers from Holiday Inn Express Newcastle Metro Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lovely views over the river out back with occasional trains passing during the day but not late at night.”
 of 5 bubbles paultI1099RQ, 3 weeks ago | Read review
“All floors are accessible by a lift,”
 of 5 bubbles H338UBanthonym, 3 weeks ago | Read review
“Best views. clean rooms”
 of 5 bubbles drtjtalloo, 4 weeks ago | Read review
“room 123 very quiet and on ground floor”
 of 5 bubbles 797janec, Jan 8, 2017 | Read review
“Find out from staff about switching on the hairdrier”
 of 5 bubbles micksaxblack, Dec 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question