We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Holiday Inn Express Newcastle Metro Centre

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Newcastle Metro Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

601 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 592: English reviews
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stay 1 night whilst attending a wedding. On arrival at 1pm we received a warm welcome and the process of check in was smooth. Our room was already ready - check in is at 3pm. Our room was lovely, spacious, well equine and clean. The bathroom has a handy door which allows bathroom use whilst someone can toilet in... More 

Helpful?
Thank LittleMissKR
Morecambe, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here August bank holiday weekend , it is a very popular budget hotel which had been refurbished since my last visit years ago. The check in procedure was smooth , the bathroom and bedroom were very nicely decorated , modern and comfortable and friendly staff (especially at reception) all added to a comfortable stop over.

Helpful?
Thank 770StevieB
Feltham, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

hotel is a little out of Newcastle but there is a bus stop right outside. Although rooms are comfy they could do with being air conditioned. Breakfast was a bit disappointing but then you get what you pay for.

Helpful?
Thank hevans65
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear hevans65 Thank you for leaving feedback following your recent stay. It is great that you found the hotel to be very reasonably priced. The usually cool North East climate does not necessitate air con in the bedrooms. We do appreciate however that the weather has been unusually warm recently. Fans are provided in all bedrooms, and we do recommend... More 

Oldham, United Kingdom
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently refurbished, new furniture & decorations. Furnishings a little sparse,no drawers, only shelves for clothing storage & open hanging space for suits & dresses but quite adequate. Comfortable bed , nice shower room & good hot water presure to shower. All in all good value acomodation, Best rooms are on the North side of the Hotel which give good views... More 

Helpful?
Thank MattG33
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear MattG33 Thanks for taking time to leave feedback following your recent stay. We are delighted that you enjoyed your time with us and appreciated our comfortable new beds and the power shower. The rooms have indeed recently been refurbished; we are loving the funky new colour scheme and little added extras. Guests preferring a river view - can always... More 

Northumberland
Level Contributor
93 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel on a number of occasions and on every occasion I have found the staff very helpful and a credit to Holiday Inn. The hotel is clean and is you require anything the reception staff are always helpful. Also I would like to mention the staff at breakfast who are superb. I have witnesses a... More 

Helpful?
Thank Kevnorth
HIEXNEWCASTLEMETRO, Guest Service Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Thank you for the fantastic 5* review. The team at the Hotel are overjoyed with the great comments you have wrote as they work very hard to ensure all our guest have a great stay at the Hotel. The team always try and go the extra mile in helping our guests weather they just need extra towels, teas, coffees or... More 

Crewe, United Kingdom
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was very easy to find. The staff on Reception were friendly and welcoming. We had booked a twin room and it was clean and comfortable. The breakfast was nice, my daughter wished that there had been bacon as well as sausage, egg and beans but there was a wide variety of continental items. We stayed on a visit... More 

Helpful?
Thank alb9876
HIEXNEWCASTLEMETRO, Guest Service Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear alb9876 Thank you for the great 5* review. The Hotel team are always happy to receive positive reviews as they always make a great effort with all our guests from their entrance of the Hotel to their exit ensuring they have all had a good stay. Our express breakfast includes 3 hot items sausage egg and beans however bacon... More 

Aberdeen, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent rooms, recently refurbished to a good standard. Very clean and tidy. Rooms have hairdryer, iron and board, fan and all the normal facilities Friendly helpful staff. Easy walk or drive to the metro centre.

Helpful?
Thank CJBooCollins
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear CJBooCollins Thanks for taking time out to leave a review of your recent stay. We are thrilled that you enjoyed a fabulous stay and loved everything about the hotel. The staff love to take care of our guests, and we hope to welcome you back again soon. Kind Regards Michelle Tindall General Manager More 

Dumfries and Galloway, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was clean the staff were friendly and helpful. The hotel is ideally placed for shopping at the Metro Centre. However the breakfast was not as good as it could have been, cold scrambled eggs, no trays and cold plates. The worst thing though is when we checked into the double room we had booked, the bed was very... More 

Helpful?
Thank lewLew15
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear LewLew15 Thanks for leaving a review of your recent stay with us. We are delighted that you found the hotel to be clean and our staff friendly and helpful. Breakfast is served between 6.30 and 09:30 during the week. Hot items are replenished regularly during the serving period. Our breakfast staff check and record the food holding temperatures throughout... More 

Kitchener, Canada
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Watch your directions - both google maps and Waze took us to the middle of the bridge beside the hotel, instead of Clasper Way where the hotel entrance is actually located. We stayed here for five nights on holiday while touring the attractions in the greater area. Our room was clean (some mould in the shower), staff were friendly and... More 

Helpful?
Thank Nicole L
HIEXNEWCASTLEMETRO, General Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Dear Nicole L Thank you for choosing our hotel for your recent five day trip to Newcastle. We really appreciate custom and your comprehensive review of the hotel. The hotel address is Clasper Way, Swalwell. Most GPS and Satnav systems bring our guests directly to the hotel entrance, but thank you for highlighting the queries with waze and google maps.... More 

Dundee, United Kingdom
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A handy place for the motorway and beside restaurants and bar. No need to take the car to look for food. Speedy check in and room clean and comfortable. This was a stop off point on the way to the Midlands for a family reunion. After washing my hair I found that the hair dryer was broken. I reported this... More 

Helpful?
Thank Isobel M
HIEXNEWCASTLEMETRO, Manager at Holiday Inn Express Newcastle Metro Centre, responded to this review

Hi Isobel Thank you for choosing Holiday Inn Express Newcastle Metro Centre for your recent stay. We are sorry that there was an issue with hairdryer in your bedroom, further impacted by the staff failing to respond appropriately. I would like to assure you that we are committed to Guest Satisfaction and are disappointed to have let you down on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (36)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (2)
Viewed
Dining (1)
Viewed
Room/Suite (9)
Viewed
Bathroom (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (10)
Viewed
Dining (7)
Viewed
Room/Suite (12)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Newcastle upon Tyne
2.5 mi away
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle Ci...
#15 of 84 in Newcastle upon Tyne
4.0 of 5 stars 1,031 reviews
2.4 mi away
Jurys Inn Newcastle
Jurys Inn Newcastle
#20 of 84 in Newcastle upon Tyne
4.0 of 5 stars 1,606 reviews
3.8 mi away
Cairn Hotel
Cairn Hotel
#12 of 84 in Newcastle upon Tyne
4.5 of 5 stars 305 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
Sleeperz Hotel Newcastle
Sleeperz Hotel Newcastle
#23 of 84 in Newcastle upon Tyne
4.0 of 5 stars 881 reviews
2.6 mi away
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle Hote...
#17 of 84 in Newcastle upon Tyne
4.0 of 5 stars 1,050 reviews
7.4 mi away
Holiday Inn Newcastle - Gosforth Park
Holiday Inn Newcastle - Gosforth...
#26 of 84 in Newcastle upon Tyne
4.0 of 5 stars 692 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Newcastle Metrocentre is a modern designed hotel ideally located just off the A1. Guest rooms accommodate two adults with up to two children and include Express Start Breakfast, free wifi and free parking. Guest rooms are en-suite with power shower, 32-inch flatscreen TV, free wifi, hair dryer and telephone. The Holiday Inn Express Newcastle Metrocentre is situated in Newcastle Upon Tyne and is only a short distance from Gateshead, Sunderland and Durham. The hotel is an excellent choice for an overnight stay when visiting the area or as a stop off when on your travels. For the corporate traveller the Holiday Inn Express Newcastle Metrocentre is situated only a short distance from Newcastle Business Park, Newburn Riverside Park, The Watermark and Team Valley Trading Estate. Major companies situated near to the hotel are BAE Systems and ITV Television. For the leisure traveller the hotel is situated a short walk from the Metrocentre, the largest shopping mall in Europe. Newcastle City Centre is only 3.5 Miles away and the infamous Newcastle nightlife is a must for any party goer. The city's many attractions also include Newcastle United Football Club, Metro Radio Arena and of course the famous Tyne Bridge and the Gateshead Millenium Bridge. ... more   less 

Additional Information about Holiday Inn Express Newcastle Metro Centre

Address: Clasper Way | Swalwell, Newcastle upon Tyne NE16 3BE, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $63 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Newcastle Metro Centre 3*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Priceline, Agoda, Odigeo, IHG and Travelocity so you can book your Holiday Inn Express Newcastle Metro Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Newcastle Metro Centre Hotel Newcastle Upon Tyne
Holiday Inn Newcastle Upon Tyne
Hotel Style:
#8 Best Value Hotel in Newcastle upon Tyne
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay