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BEST WESTERN Ryokan Hotel

358 Westgate Road, Newcastle upon Tyne NE4 6NU, England
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Newcastle-under-Lyme
Level Contributor
143 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The bedroom was quite large with comfortable beds but the lighting in the room and in the bathroom was poor; it was impossible to read in bed and difficult to shave. Unfortunately Expedia had the wrong postcode for the hotel and this defeated the SatNav! The breakfast was barely adequate and the breakfast room miniscule. The ground floor of the... More 

Helpful?
Thank David C
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear David C, Thank you for taking the time to leave some feedback. We always like to hear from guests and their experience while staying with us. I'm sorry to hear that you found the lighting to be poor. I can agree with the bedside lights for reading, which we are looking to change in the near future, a designers... More 

Birmingham, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This is quite a small, compact hotel which from the outside belies it's interior charm. The reception and breakfast area are very small, to the point where if it were busy it would verge on the uncomfortable. My room was decently appointed and modern. There was a thermostat in the room which suggested that there was the ability to regulate... More 

Helpful?
Thank Nick S
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Nick S, Thank you for leaving some feedback, we always like to hear from our guests and their experience while staying with us. With regards to the thermostat, these control the underfloor heating, which were all installed in 2010 not a leftover from a bygone age. We do not have air con, but all windows open and electric fans... More 

Gothenburg, Sweden
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is a good conversion of a stone-faced old house, with tasteful interior design. The room was large and comfortable, and cleaning was of the highest standard. Unfortunately, the situation is on the edge of the city centre at the top end of Westgate Road; the lower end of this road is very run down and you have to... More 

Helpful?
Thank Henry L
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Henry L, Thank you for taking time to leave some feedback. It is always nice to hear from guests regarding their stay with us. The building dates to 1840 when it was built as a hotel and bar, the West End of town once was a very affluent part of town, which over the last few years has been... More 

Dumfries, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A nice little hotel within easy walking distance of Newcastle town centre and the Quayside. Nice spacious rooms and very helpful staff, and an excellent Indian restaurant which is part of the hotel. Easy to find as well.

Helpful?
Thank redhammer69
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear redhammer69, Thank you for your feedback. We always like to hear from guests and their experience while staying with us. We look forward to welcoming you again to the Best Western Ryokan hotel on your next visit to Newcastle. Kind Regards Ian Nicholls General Manager More 

Scotland
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very clean and very welcoming, we stayed for bed and breakfast. The room was spotless but the breakfast is not the best. This area of Newcastle is not very welcoming, very run down with nothing to see.

Helpful?
Thank John2896
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear John2896, Thank you for leaving some feedback. Its always nice to hear from guests and their experience while staying with us. I am glad to hear you found the hotel to be clean and welcoming. I'm sorry that you found the breakfast not to be the best. I shall speak with the breakfast staff as this is not normally... More 

expatriate Southerner in Lancashire.
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

While I was at a conference at the Beacon Centre about 1/2 mile further up Westgate Rd, my husband was able to walk into the centre of Newcastle in 20 minutes to explore the sights, so it was very convenient. When we were there, it was quiet, with no hen/stag parties, ( & I gather that if they have groups... More 

Helpful?
Thank MarySpencer
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear MarySpencer, Thank you for taking time to leave us some feedback. I am glad to hear that you and your Husband found the hotel suitable for both the Beacon and City centre. It is nice to hear that your Husband managed to sample our menu in Luigikhan's. We look forward to welcoming you both again to the Best Western... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking
Official Description (provided by the hotel)
Best Western Ryokan Hotel is just a stone's throw from St James Park. Within a short 10 minute walk to the City Centre, to the many shops, theatres, bars and sport venues. 4 Miles from the Metro centre. The hotel is a Grade II listed building dating back to 1840, opened in 2010 and has a modern design inside, offering underfloor heating, Wi-Fi throughout the hotel FREE to all hotel guests. We pride ourselves in offering a warm and friendly Newcastle welcome to all guests, and with being a small hotel that most personal of service. While staying at the hotel you might want to try our restaurant LuigiKhan's which offers a mouth watering selection of Punjabi cuisine which is Halal. ... more   less 

Additional Information about BEST WESTERN Ryokan Hotel

Address: 358 Westgate Road, Newcastle upon Tyne NE4 6NU, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $88 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Ryokan Hotel 3*
Number of rooms: 20
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