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BEST WESTERN Ryokan Hotel

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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Newcastle, United Kingdom
Level Contributor
188 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 1,573 helpful votes
4 of 5 stars Reviewed 1 week ago

Well we stayed yet again at the Ryokan hotel using our Best Western rewards points up an having another night out in Newcastle. We stayed this time on the 4th. of June and stayed in room number 104. Still the Ryokan hotel leave you a scribble pad but yet again no pen to write with was left. Again no breakfast... More 

Helpful?
Thank SUSAN H
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Susan H, Thank you for taking time to leave some feedback. I have passed on your comments to housekeeping regarding the missing pen, we could have given you a pen if needed from Reception. The Best Western Reward points offer no longer included Breakfast, this can be purchased separately during your stay. You can also convert points to gift... More 

Tamworth, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here earlier this week, and was pretty much as others have described, - perfectly adequate in terms of cleanliness & facilities.A couple of minor gripes though - again as others have mentioned, the breakfast area has more of a feel of a works canteen than a hotel breakfast room. Half a dozen small tables also seems a tad... More 

Helpful?
Thank roy t
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear roy t, Thank you for taking time to leave some feedback. The breakfast area is adequate for the number of bedrooms going by our minimum standards required, of only needing 4 tables. We comfortably seat 20 guests at anyone time. With regards to the warm weather, if you didn't wish to open the window we do have electric fans... More 

Cumbria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Checked in Sat for 2 nights, hotel is perfectly placed, near to station and start of GNR, which is why we were there. Ian the manager and his staff couldn,t have been more accommodating, nothing was too much trouble, they even providing a complementary goody bag for GNR participants. There were 6 of us, the rooms were great the hotel... More 

Helpful?
Thank Teresa H
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Teresa H, Firstly thank you for taking time to leave some feedback. It is lovely to hear that you had an enjoyable stay here with us at the Best Western Ryokan hotel. Thank you for the lovely compliments regarding the staff and myself. We all had an enjoyable weekend with all of you, even though we weren't running in... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel to stay at for the Great North Run. The hotel is about a 20 minute walk from both start of the race, and Newcastle Central station. The staff were friendly and helpful, and the snack bags given out to runners on the morning of the race were a great touch. I'd also recommend the restaurant if you're... More 

Helpful?
Thank Lauren R
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Lauren R, Thank you taking time to leave some feedback. We always like to hear from guests regarding their recent stay with us. GNR weekend was fantastic, a great atmosphere at the hotel and around town. Glad you liked the snack bag giveaway. I can highly recommend Luigikhan's restaurant, and glad to hear you had the chance to sample... More 

Eastham, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Ryokan when returning my son to university. I wanted a hotel close to the city centre with parking and not in a noisy location. The Ryokan is about a mile from the city centre, downhill if you fancy the walk, in a really nice old building with a good amount of on site parking. The staff... More 

Helpful?
Thank kintheuk
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear kintheuk, Firstly thank you for taking time to leave some feedback. We always enjoy hearing from guests and their experience while staying with us. It is nice to hear that you enjoyed your stay. We look forward to welcoming you again to the Best Western Ryokan hotel and I can highly recommend trying Luigikhan's restaurant. Kind Regards Ian Nicholls... More 

Norwich, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Me & my husband decided on Newcastle for our Anniversary break. The hotel was lovely. Our room was spacious & very modern & the bed was really comfortable. The town centre was a 10 minute walk with plenty to see & do. We used our time to shop & visit the beautiful castles that were just an hours drive away.... More 

Helpful?
Thank Rachael P
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Rachael P, Firstly may I take this opportunity to thank you for leaving some feedback. We always enjoy hearing from guests and their experience while staying with us. Thank you for the compliments regarding Bianca and myself, we always like to give the guests that welcoming and homely feel. We look forward to welcoming you again to the Best... More 

Glasgow
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Looking for hotel that was close to where I was going. At first the area looked not suited to leaving a car parked overnight. However hotel had own car park. Pleasantly surprised. Clean, comfortable though minimilaist decor. Bathroom comapct to say the least but all there. For eating a curry house on the ground floor (separate restaraunt) . Good food,... More 

Helpful?
Thank 576alastairb
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear 576alastairb, Thank you for your feedback, It is always nice to hear from guests and their experience while staying with us. It is nice to hear that you had the opportunity to try Luigikhan's restaurant. We look forward to welcoming you again to the Best Western Ryokan hotel. Kind Regards Ian Nicholls General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Best Western Ryokan Hotel for one night with the primary purpose of attending a NUFC v. BHAFC football match. Upon arrival, we parked in the ample car park only a few steps from the front door. We were greeted in the small but sufficient reception area by a friendly member of staff. Our room was on... More 

Helpful?
Thank Sue F
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear Sue F, Thank you for taking time to leave some feedback. We always like to hear from guests and their experience while staying with us. I am glad to hear that you had an enjoyable stay and managed to sample the delights of Luigikhan's restaurant. I can agree that I enjoy the omelettes at breakfast. I trust that you... More 

York, United Kingdom
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Reasonably convenient for walking into town - all downhill! walking back is energetic. Watch for cab drivers taking indirect routes back to hotel. Room OK, a little on the small side - a shower only. One spare electrical socket is not enough these days. Bed large and comfortable. TV small. Staff were friendly, but forgot paper when ordered night before.... More 

Helpful?
Thank PHEL56
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear PHEL56, Firstly thank you for leaving some feedback. We always like to hear from guests and their stay with us. A taxi from the City centre should cost you no more than £5.00, a straight road back to hotel. The bulk of our bedrooms have shower rooms only, we do have a few rooms with baths. We are in... More 

Wilmslow, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stopped here for four nights for a last minute break to visit area.Good for access to Newcastle and Quaryside, bit of a hike into town - took about 20-30 minutes. The room was a good size and clean and the staff are very friendly and helpful. The breakfast room as very small, with small tables and the cooked breakfast... More 

Helpful?
Thank CrazeeChik67
Ryokan358, General Manager at BEST WESTERN Ryokan Hotel, responded to this review

Dear CrazeeChik67, Thank you for taking the time to leave some feedback. We always like to hear from guests and their experience while staying with us. I'm sorry to hear that you found the breakfast area and tables to be small, and the hot food not very good. We have many guests that actually compliment us on the breakfast options... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Dry Cleaning
Official Description (provided by the hotel)
Best Western Ryokan Hotel is just a stone's throw from St James Park. Within a short 10 minute walk to the City Centre, to the many shops, theatres, bars and sport venues. 4 Miles from the Metro centre. The hotel is a Grade II listed building dating back to 1840, opened in 2010 and has a modern design inside, offering underfloor heating, Wi-Fi throughout the hotel FREE to all hotel guests. We pride ourselves in offering a warm and friendly Newcastle welcome to all guests, and with being a small hotel that most personal of service. While staying at the hotel you might want to try our restaurant LuigiKhan's which offers a mouth watering selection of Punjabi cuisine which is Halal. ... more   less 

Additional Information about BEST WESTERN Ryokan Hotel

Address: 358 Westgate Road, Newcastle upon Tyne NE4 6NU, England
Location: United Kingdom > England > Tyne and Wear > Newcastle upon Tyne
Price Range: $79 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Ryokan Hotel 3*
Number of rooms: 20
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