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Mandolay Hotel & Conference Centre

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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Situated close to the heart of the delightful town centre of Guildford The Mandolay offers everything you should expect from a modern yet traditional hotel. Independently owned, The Mandolay couples exceptional service with first class facilities and our 80 comfortable bedrooms and exceptional meeting facilities make us the obvious choice for business visitors. For those seeking a leisurely break or family get-together we work closely with many local attractions and we are proud members of Visit Surrey, the organization dedicated to promoting our beautiful county. Free unrestricted wireless internet is available throughout the hotel and we have over 900 international TV channels free of charge. Our range of dining options include coffee shop and bar menu to full restaurant service and whatever your reason for visiting The Mandolay we look forward to making your stay with us as enjoyable as possible...Limited pay & display parking is available on-site.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Wheelchair access
Dry Cleaning
Business Center with Internet Access
Bar/Lounge
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Boutique
Centrally Located
HOTEL CLASS
Location
Full view
82Good for walkers
Grade: 82 out of 100
27Restaurantswithin 0.25 miles
5Attractionswithin 0.25 miles
Reviews (867)
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836 results
Traveler rating
216
237
184
106
93
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Time of year
LanguageEnglish
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216
237
184
106
93
Show reviews that mention
All reviews molton brown toiletries upgraded to an executive london road limited parking town centre lovely hotel wedding reception sandwiches saturday night afternoon tea comfortable stay family room cooked breakfast high street one night stay full english comfy bed
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1 - 5 of 836 reviews
Reviewed 1 week ago via mobile

6 friends celebrating a birthday. Afternoon tea was absolutely divine. Such s fantastic selection of sandwiches, scones and cakes - the choice it teas was the best I’ve ever seen, allergies well catered for too The exec rooms were superb - spacious and comfortable with...More

Date of stay: December 2018
Thank DianaR100
Response from guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference CentreResponded 1 week ago

What a great way to start the new week, thanks so much for your very kind words Diana, I will make sure that staff in all departments are made aware of your delightful comments!

Reviewed 2 weeks ago via mobile

I stayed in an executive room at the front of the hotel. The windows are single glazed and not the best fitting so there was quite a lot of traffic noise. The bathroom along with being very small, low water pressure in the basin and...More

Date of stay: November 2018
Thank craigpatt
Response from guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference CentreResponded 1 week ago

Thanks for taking time to leave a review Craig, The Mandolay is an Edwardian building set in a preservation area and very occasionally we experience temporary water pressure issues, fortunately these are very few and far between and normally only last a matter of minutes.

Reviewed 2 weeks ago via mobile

The room was acceptable although I don’t think I’d like to see a standard room, our was a superior and very basic. On arrival I was bluntly told that I’d have to wait until 3pm to check in or pay £15. I was happy to...More

Date of stay: November 2018
1  Thank Emjtbex
Response from guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference CentreResponded 2 weeks ago

Thank you for taking the time to leave a review, whilst the content made less than comfortable reading we are always grateful to receive honest feedback. We do indeed offer an early check-in service and where the room in question is not already serviced we...More

Reviewed 3 weeks ago via mobile

The room was of a good standard, modern, clean, fairly compact and value for money £87 incl breakfast for two. There wasn’t a city view and a very noisy bin collection on the next morning (Friday). The hotel is probably popular with business as it...More

Date of stay: November 2018
Thank B2957BPannec
Response from guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference CentreResponded 2 weeks ago

Many thanks for leaving a review of your recent stay. Pay-and-Display parking was introduced earlier this year to address the challenge of non-residents parking at the hotel and leaving their cars all day, thereby denying guests the opportunity to park close to the hotel. In...More

Reviewed November 8, 2018 via mobile

Stayed one night through work and hopefully never again. I was given a classic room at the front of the hotel. The bathroom had mould and needed a good clean. The toilet systern aswell as the tap were dripping all night .The window doesn't close...More

Date of stay: November 2018
Thank Mart C
Response from guildfordhotel, Guest Relations Manager at Mandolay Hotel & Conference CentreResponded November 8, 2018

Thanks for your review Mart, I was sorry to read that you seem to have had a less than comfortable night. The housekeeping issues will be investigated immediately and any remedial action that is required will be undertaken without delay.

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Questions & Answers
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catladySurrey
June 3, 2018|
Answer
Response from jimmaypanu | Reviewed this property |
from 07:30-10:30 I would still suggest ask the reception for any newest updates
1
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Jacky H
October 24, 2017|
AnswerShow all 3 answers
Response from ChrissyJ2456 | Reviewed this property |
The parking at the hotel seems to be very limited. Just a few spaces in the front. They do have a car park at the back with a barrier, which I think is for staff and disabled. Perhaps you could ask if you could park... More
1
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Room Tips
"Don't get the basement rooms"
tyw7
Aug 7, 2018
Read review
"Book your afternoon teas / meals to save disapointment"
K9687HVjohna
Jul 10, 2018
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"This is an event hotel, don't make the mistake of thinking you will get a quiet night's sleep"
ALanghein
May 29, 2018
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"We had room over looking the garden, number 83"
16bagpuss
May 6, 2018
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PRICE RANGE
$86 - $170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandolay hotel guildford
LOCATION
United KingdomEnglandGuildford
NUMBER OF ROOMS
80
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