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Mercure Box Hill Burford Bridge Hotel

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475 Reviews from our TripAdvisor Community

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Showing 463: English reviews
Haywards Heath, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a great tabled`hote lunch yesterday . Brilliant menu , beautifully cooked and presented . Friendly young staff and nice modern surroundings . Thoroughly reccommend and very good value . Not hurried and spent a very enjoyable couple of hours in a relaxing atmosphere .

Helpful?
Thank Andrew H
Bedfordshire, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had an executive room on the top floor which was large, clean and comfortable. No lift so you need to be able to climb 3 flights of stairs. We ate in the garden from the bar menu and food was very good. Excellent breakfast too. This was the perfect choice for visiting Denbies which was down the road at... More 

Helpful?
Thank Elizabeth E
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Ok let's get the good things written down first. Room was clean and well decorated, if a bit small (room 209). Bathroom modern decor, clean, very good. Also I've never stayed in a room with so many power sockets... there were 4 double sockets free. Checkout this morning was quick and the young lady on reception was polite, and jolly.... More 

Helpful?
1 Thank Gscholland
Carmarthen, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We wanted to stay near but not at Gatwick because we were flying on Bank Holiday Monday. This hotel was a good choice. We had a superior double room with its own mini conservatory and this was a luxurious start to our holiday. We were greeted in an informal reception area and escorted to our room. There was plenty of... More 

Helpful?
Thank Roger H
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Roger H Thank you very much for your kind review. I'm really pleased that you enjoyed your stay here and hope that your onward journey to Gatwick and elsewhere went well. Unfortunately Emlyn Restaurant isn't open on a Sunday evening or Monday lunchtime. This ensures that our Executive Chef can be present for every service period. I'm pleased to... More 

london
Level Contributor
140 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was worried about one or two reviewers mentioning this hotel is popular for weddings. A tad of anxiety hit me when I saw the first usher arrive mid Saturday afternoon wearing a full blown wedding suit. Hundreds of guests soon followed. Our room was across the back garden from the main building in a new block. Built perhaps to... More 

Helpful?
Thank major_rawls
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Major-Rawls Thank you for writing a review, we really appreciate it, and I'm really pleased to see that you enjoyed your stay here. We try to be very careful with room allocations and have several options to avoid any noise so I'm really pleased that you weren't affected. I do hope that we get to meet you again in... More 

Leeds, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on business and learned that Lord Horatio Nelso also did in 1792. The decor in this hotel is of a good standard, it is quiet ,easy to find, and surrounded by stunning Surrey countryside. My room had good decor, with a good bathroom and a comfortable bed. There was a good selection of quality food available at... More 

Helpful?
Thank ViaggioVista
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear ViaggioVista Thank you very much for your lovely comments and I'm delighted to see that you enjoyed your stay. We have had many illustrious previous guests including Lord Nelson and Jane Austen, so you're in good company! I do hope that we can welcome you back in the future. Kind regards Nicholas Bees General Manager More 

MITCHAM
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On the face of it, this place is perfect for a family night away. Lovely gardens, walks near by, restaurant and bar. However, there are problems. We were upgraded to a Privilege room. Great - expect that the room is on the third floor. And there is no lift. They did carry our case up, leaving us with the baby... More 

Helpful?
1 Thank iainw83
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear IainW83 Thank you for your considered review however I'm sorry to see that we didn't meet your expectations on this occasion. The Burford Bridge is a listed hotel and therefore we are not allowed double glazing or a lift, however this is part of our charm. I'm pleased to see that we upgraded your bedroom and I'm sorry that... More 

Bromley, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I booked afternoon tea for our elderly mums. On arrival we were shown to the lounge with very low seats and tables when we said it was not suitable for our mums it was no problem at all and we were taken into the restaurant to a lovely table overlooking the gardens. The afternoon tea was really... More 

Helpful?
Thank Suzanne W
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Suzanne W Thank you for your lovely comments about our Afternoon Tea - and I'm really pleased to see that we were accommodating to your needs. I'll make sure that the team read your comments and we do hope that we can welcome you back in the near future. Kindest regards Nicholas Bees General Manager More 

Gravesend, United Kingdom
Level Contributor
257 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This has become an annual event for us – a day walking in the Surrey Hills followed by dinner and B&B (and a swim in the outdoor pool) at the Burford Bridge Box Hill. On this occasion we turned up dusty and dishevelled after spending the best part of the day enjoying a sunny walk around Pyrford near the RHS... More 

Helpful?
Thank Sub_three
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear sub_three Thank you for your lovely comments and thank you for choosing to return to the hotel. I have to say that I think our Garden Rooms are the best, especially in the summer with the balconies and terraces! Thank you for the comments about service. I'll certainly ensure that the team read them. I'm so sorry for the... More 

St Austell, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed for 4 nights while visiting London with teenager this summer break. The room was very comfortable and had all that we needed for an enjoyable stay. The breakfast bar was first class and the service of the staff could not be faulted. The swimming pool heated provided an extra treat at the end of a busy day in... More 

Helpful?
Thank jenny i
Nicholas B, General Manager at Mercure Box Hill Burford Bridge Hotel, responded to this review

Dear Jenny I Thank you for your comments regarding your stay. I'm really pleased to read that you enjoyed your time here. We do have bar nibbles and lighter bites on our Bar menu. Unfortunately no milkshakes as this is not something that would be able to sell in the hotel, however we sell chocolate, crisps and other soft drinks/juices... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The 4 star Mercure Burford Bridge sits at the foot of Box Hill, with the Mole River running at the bottom of the spectaculargardens. With 57 en suite rooms, the hotel is ideal for visiting the historic town of Dorking and the scenic surroundings. Easilyaccessible via the M25, Junction 9, the hotel is 12 miles from London Gatwick Airport, 1 mile from Dorking train station. 2 AA Rosette winning restaurant, cocktail bar and lounge. 7 conference and banqueting rooms, outdoor swimming pool. Free parking. ... more   less 

Additional Information about Mercure Box Hill Burford Bridge Hotel

Address: At the Foot of Box Hill, Dorking RH5 6BX, England (Formerly Mercure Burford Bridge Boxhill)
Location: United Kingdom > England > Surrey > Dorking
Price Range: $130 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Box Hill Burford Bridge Hotel 4*
Number of rooms: 57
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Also Known As:
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
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