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Best Western Heath Court Hotel

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369 Reviews from our TripAdvisor Community

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Showing 367: English reviews
Cumbernauld, United Kingdom
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

Stayed in room 16 on business for one night. Requested payment when checking in and having booked on the BW site this is not an acceptable way for Platinum members to be treated, they have all my details on file. Receptionist was not friendly so did it but not happy, also when asking for a VAT receipt was told would... More 

Helpful?
Thank Derek H
1 review
3 of 5 stars Reviewed yesterday NEW via mobile

Such a shame. Lovely staff, nice big room, great location but total disorganisation. We stayed with our dog & needed breakfast room service but there aren't any forms available so had to write on a bit if paper which evening receptionist must have forgotten to hand in. Ordered for 9 .... Went to check at 9.15 ...... 9.35 still waiting... More 

Helpful?
Thank sheena539
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely places to stay friendly staff lovely meals and great rooms with everything you need would visit again and love the comfy beds plenty to do a near by breakfast was very nice and brought to the room in walking distance to all you need nice pubs and close to race course thanks for a lovely stay

Helpful?
Thank edwina1969
London, United Kingdom
Level Contributor
111 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for 1 night on the 21st July 2016 and we stayed in the July Suite(19). We had had a busy day with meetings and we found the hotel easy to get to and it had ample car parking facilities. The Staff on arrival had been having difficulties with the Room Key technology but they still... More 

Helpful?
Thank TheRetiredTraveller
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here on 24th June was seeing will young at Newmarket races.. We arrived just before midday and our room was ready. Very big spacious rooms with a double bed and single. We had a carvery dinner which was also lovely. The lady on reception was ever so helpful, members of staff were also polite and helpful & very chatty.... More 

Helpful?
Thank Zoe W
Warminster, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A one night stay for a day at the races! We were unable to check in early due to the hotel being so busy, but staff kindly supplied a room for us to change and freshen up after a long journey!! Our room was spacious, comfortable and well equipped! Breakfast was of a very good standard with plenty of choice!... More 

Helpful?
Thank Bram2mags
Eastbourne, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Best western always reliable. this one no exception. Good room -all facilities as you would expect. Nice big bathroom. Plenty of parking. Breakfast not huge in choice but still nice. Very very good value. Very well placed for visiting the Newmarket museum and the Jockey club gallops, and close to the main road through town with all the restaurants and... More 

Helpful?
Thank Verity59
A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here and was lovely, however upon getting there are booking was not confirmed so they done everything in there power and sorted us out a fantastic room! But being first time I had used trip advisor and if they did not have a room available I'm not sure what would have happened?!? So I would stay there again... More 

Helpful?
Thank A TripAdvisor Member
Gloucestershire
Level Contributor
84 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only here for a couple of nights but worth complimenting. Yes the building has a somewhat dated appearance but it provides all you need for a comfortable stay and our room was huge, and a good deal at the price we paid. My only disappointment being that I booked well in advance of my visit and had asked for a... More 

Helpful?
1 Thank LucyLocket_7
Ellesmere Port, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited this hotel for 2 nights when attending a wedding locally. The staff at the hotel are amazing! Lovely friendly welcome and we were given an upgrade so more than happy with the room. Very clean and tea and coffee facilities provided along with nice fluffy white towels. Had a problem with the taxi we had booked to take us... More 

Helpful?
1 Thank Peter B
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Heath Court Hotel is just 350 yards from Newmarket's Town Centre which offers a wide variety of independent and national retailers The Towns two race courses are a short car drive away. Hotel facilities include a restaurant, free parking, free WiFi and 24-hour reception. Our restaurant offers a wide selection of dishes, and Tipsters Bar has a patio area for guests to enjoy a drink or meal outside. The hotel stands at the bottom of the Warren Hill Gallops where horses can be seen training daily. ... more   less 

Additional Information about Best Western Heath Court Hotel

Address: Moulton Road, Newmarket CB8 8DY, England
Location: United Kingdom > England > East Anglia > Suffolk > Newmarket
Price Range: $72 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Heath Court Hotel 3*
Number of rooms: 41
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Also Known As:
Best Western Newmarket
Newmarket Best Western
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