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Swan Hotel & Spa Lavenham

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Swan Hotel & Spa Lavenham
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949 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Chelmsford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The Swan is a beautiful building and I am sure if we had stayed in any room other than number 9 my review would be much more positive. I get the buildings hundreds of years old, but the room is wedged under a set of stairs and is noisy and very dark. The extractor fan wasn't working in the very... More 

Helpful?
Thank ferrier247
Glasgow, United Kingdom
Level Contributor
210 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Came back for a second stay and were a little wary in case things were not as good as on our previous visit (Oct 14). We need not have worried! Just as good - if not better - than before in all respects -food, accommodation, service - everything! New spa was open this time and that is great too. Cannot... More 

Helpful?
Thank Jack_Bosworth
Leicester, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Having never really explored Suffolk, we trip advised to find a good hotel and The Swan came out well. We were not disappointed. Set in the wonderful village of Lavenham, right from first impressions to leaving this hotel had a wonderful ambience with more beams you could wave a stick at and a lovely appointed room. Breakfast in the Gallery... More 

Helpful?
Thank David G
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We last stayed here 30 years ago at the start of our honeymoon. I knew it could turn out to be a disappointment to return somewhere after so long - especially for an anniversary - but as I'm a) a hopeless romantic and b) a risk-taker I decided to throw caution to the wind. I'm so glad we did because... More 

Helpful?
Thank Tim H
Beccles, United Kingdom
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Spent Saturday night here with breakfast and dinner deal 20 years after our first visit. Every aspect of service exemplary and friendly. Small lawn area at the rear perfect for pre dinner drinks in the lovely warm weather. The room was spotless and perfectly equipped, the dinner and breakfast first rate. In all a lovely stay and we won't leave... More 

Helpful?
Thank Tridoc59
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for your review. We're delighted to hear that you enjoyed your stay and we look forward to welcoming you back again soon. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Dublin
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is a stunningly beautiful building and in a lovely setting in the quaint peaceful town of lavenham. Our room was spacious and spotless and the housekeeping staff were all very friendly. The receptionists who checked us in and showed us to our room were also very friendly. The only thing I found lacking was that there was no... More 

Helpful?
Thank Paul_ClaireDublin
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. Your comments are very much appreciated and they have been shared with the team. We hope that your experience next time is even better. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E:... More 

Harrogate, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two days in this fantastic village. The first time we had been there and we were delighted by the area. We decided to eat at the Swan on one evening and had a very good experience. It was a Sunday evening and not very busy but we really enjoyed the experience. Food was well prepared and tasty and... More 

Helpful?
Thank lyon1960
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Matlock
Level Contributor
80 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Having eaten at The Swan on a couple of previous occasions, when we had thoroughly enjoyed their afternoon tea and dinner, my friend and I returned for a two night break. The accommodation side of our break was fine, if not amazing, and we were quite comfortable in our twin room, ‘Sextyne’, which was clean and fairly well appointed. Reception... More 

Helpful?
Thank Susan A
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for your review. I am so sorry to hear that your stay with us was disappointing. To assist me with investigating, could you please email me some further details including your Trip Advisor (TA) Alias, the TA review title and the date of your stay. I look forward to hearing from you. Kind regards Jane Jane Larcombe Business... More 

Norwich, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a Constable suite on a Suffolk Feast Break and had a great time. We had room 7 which is in the newer part of the building, however, this was still built in the 1400's! Our thanks to Stuart for his tour of the building and history on the hotel it was a great start to our stay. The... More 

Helpful?
Thank jjnorf
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your comments. We're delighted to hear that you enjoyed your stay and I will ensure that your feedback is shared with Stuart. We look forward to welcoming you back again. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager... More 

Sudbury, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Some months ago my partner and I decided to hold our wedding at The Swan hotel. From the very minute of booking to checking out yesterday the whole experience was perfect and stress free. The hotel is full of history and charm and was the perfect backdrop to our special day. The staff are extremely helpful and very friendly, nothing... More 

Helpful?
Thank JulesK47
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you so much for your kind feedback. The team work incredibly hard to ensure that our guests are well looked after and we are delighted to hear that your wedding at The Swan, was everything you'd hoped for. We wish you all the very best and hope to see you again soon. If I can assist you further, at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 

Additional Information about Swan Hotel & Spa Lavenham

Address: High Street, Lavenham CO10 9QA, England
Location: United Kingdom > England > East Anglia > Suffolk > Lavenham
Price Range: $130 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
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Also Known As:
Lavenham Swan Hotel
Swan Hotel & Spa Lavenham Suffolk
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