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Swan Hotel & Spa Lavenham

Traveler (468)
Dining (90)
Room & Suite (67)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation.
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Property amenities
Free parking
Restaurant
Room service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
84Good for walkers
Grade: 84 out of 100
14Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
1,494Reviews
15Q+A
100Room tips
Traveler rating
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Popular mentions
Came for a dinner, table booked for 7pm, so came early for cocktails with our daughter who had just arrived home from uni. Been before, quite a few times, one of our favourite places. But will NOT be returning. Waited for service for cocktails 10 mins, wait for drinks further
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Hotel rooms very tired and bathrooms outdated. For the price of £250 for a twin room you would expect a great deal more. In the bathroom our sink plug was broken so you couldn’t release the water and despite reporting it on the first night it remained broken for the duration of
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Response from MariaTolhurst, Assistant Manager at Swan Hotel & Spa Lavenham
Responded yesterday
Good Afternoon, Thank you for taking the time to complete your review of The Swan. I am very sorry to hear about the problem you had with your sink and shower, I have addressed these directly with the housekeeping and the maintenance team. I am very happy to hear that your enjoyed your facial at the spa and received great service from Fabio in the bar. If you would like to discuss your stay with me further please contact me directly at Maria.tolhurst@theswanatlavenham.co.uk Kind Regards Maria Tolhurst Assistant Manager
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+1
Booked a one night deal with 3course dinner/champagne in room and breakfast. Well what can I say but totally excellent,service ,room, and the food is to die for absolutely delis. The building is very historic and beautiful and has strong connections to the last world war,really
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Response from MariaTolhurst, Assistant Manager at Swan Hotel & Spa Lavenham
Responded yesterday
Good Afternoon, Thank you for taking the time to write your review. We are pleased to hear that you enjoyed your stay and that you had an excellent experience here at The Swan We hope to be able to welcome you back in the future. Best wishes Maria Tolhurst Assistant Manager
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Just come back from a wonderful weekend at this very old and beautiful hotel in the most charming old village of Lavenham. The hotel was spotless and comfortable and the staff kind and always anxious to please. Tastefully furnished lounges and a beautiful dining-room serving
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Response from MariaTolhurst, Assistant Manager at Swan Hotel & Spa Lavenham
Responded yesterday
Dear Barbara, Thank you for taking the time to write your review. We are so pleased to hear that you enjoyed your stay and that the team made you feel welcome and accommodated your request and put the fire on. We hope to be able to welcome you back in the future. Best wishes Maria Tolhurst Assistant Manager
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We decided to visit Lavenham on a recommendation from friends. As you drive into the village a stunning High Street rises gently into the distance. Check in was quick, could have been given some information about the amenities and a small tour. We had a plumbing issue with
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Response from MariaTolhurst, Assistant Manager at Swan Hotel & Spa Lavenham
Responded 1 week ago
Good Evening, Thank you for taking the time to write your review. We are pleased to hear that you enjoyed your stay and that the team were able to move your room quickly and professionally. We hope to be able to welcome you back in the future. Best wishes Maria Tolhurst Assistant Manager
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PRICE RANGE
$153 - $326 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lavenham swan hotel
LOCATION
United KingdomEnglandEast AngliaBabergh DistrictLavenham
NUMBER OF ROOMS
45
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