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Swan Hotel & Spa Lavenham

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Swan Hotel & Spa Lavenham
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1,004 Reviews from our TripAdvisor Community

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Showing 999: English reviews
Level Contributor
136 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are only an hour away from here but it was nice to escape to for the day Unfortunately we have to work tomorrow The hotel itself is really lovely and the rooms are very nicely decorated We have one of the smaller rooms this time as we didn't book until this afternoon Last minute decision but it's very warm... More 

Helpful?
Thank Anita E
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Essex, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We love this hotel. We stayed here about 8 years ago for our wedding anniversary we had a standard double room and it was beautiful, since then we have been to lots of other hotels but none of them could beat the Swan. This time we stayed we upgraded our room to a Gainsborough room. The room we had was... More 

Helpful?
Thank Humphrys133
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you so much for your lovely review and we're so pleased to hear that you enjoyed your experience at The Swan. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Maisons-Laffitte, France
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Very pleased with the quality of the accommodation and size of the bedrooms. However our experience was let down by the service in the bar and restaurant: We popped into the bar for an early afternoon drink. It took a while for a staff member to turn up. When she did arrive although we were the first people standing at... More 

Helpful?
Thank StourGrove
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. I am really sorry to hear about the service issues you experienced and this matter has been highlighted, to the relevant team members. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Ashford, United Kingdom
Level Contributor
81 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a walk round this amazing town and told to visit Swan Inn to check out signed wall in bar area, dating back to 2nd World War. Lots of signatures by American Air Force visitors to the town. Beautiful setting in gardens for a rest and coffee. Staff very polite and helpful.

Helpful?
Thank susiesquirrell
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Thorpe Bay, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here to help celebrate a 50th birthday and this really was a special treat. The staff at the Swan are exceptional and in a discreet and unobtrusive manner, they couldn't do enough for you in making sure you had everything you needed to ensure the stay was as special as it was. Fantastic food and service in the... More 

Helpful?
Thank David4922D
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Customer feedback is always welcomed and your comments are so kind, thank you. The team and myself wish you a very Happy Birthday and thank you for choosing to celebrate it, at The Swan. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Mandurah, Australia
Level Contributor
10 reviews
5 of 5 stars Reviewed 1 week ago

We booked a 3 night stay on recommendation from family and we were not disappointed. The hotel is beautiful and the rooms are quirky with low ceilings and doorways so mind your head! The gardens are a lovely place to sit, relax and enjoy a glass of wine. The food in the restaurant is amazing and the staff are very... More 

Helpful?
Thank Karen N
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Another great find in Suffolk. An hotel with different characters in the same place. Modern spa and chill area. Olde worldly rooms and more modern rooms. Supported by good attentive staff who care about your stay from room comfort to restaurant table location. Breakfast is a fab experience all table service with quality ingredients. Poached eggs could improve not the... More 

Helpful?
Thank Pete B
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Great Leighs, United Kingdom
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here to celebrate our 10th Wedding Anniversary in July. The hotel is beautiful and the staff were lovely. We ate in the hotel restaurant in the evening and the food was of high quality with a wine list to match. The desserts were sublime and the cheese board was good. Would definitely recommend the Swan for a relaxing break.

Helpful?
Thank SmartHero
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Really love this place. Not been to the area before and it's absolutely beautiful. Only had a drink in the garden with a friend but could have stayed all day. We walked through and saw the place and was very happy to see how they've used the lighting.

Helpful?
Thank Lavinia T
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We value customer feedback and appreciate your comments - thank you. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

Lincoln, United Kingdom
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel for 7 ladies for a hen weekend. From the moment we arrived we were well looked after. We had an afternoon tea in the restaurant where we were offered more sandwiches and asked if we wanted to take our cakes home. We then checked in and were showed to our rooms by a lovely helpful gentleman.... More 

Helpful?
Thank 996Chrissy
JaneLarcombeBDM, Director of Sales at Swan Hotel & Spa Lavenham, responded to this review

Thank you for taking the time to share your review on Trip Advisor. We are so pleased to hear that you enjoyed your experience. If I can assist you further, at any time, please do let me know. Kind regards Jane Jane Larcombe Business Development Manager E: jane.larcombe@theswanatlavenham.co.uk More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Nestling in the Suffolk countryside, between Bury St. Edmunds and Sudbury, is The Swan Hotel & Spa in Lavenham, perhaps one of England's most iconic hotels. The Swan dates back to the 15th century when it played a key role in Lavenham's wool trade. Today it is a quintessential English country hotel and restaurant, proud of its achievement of AA 4 Red star, two AA Rosettes & Visit England Large Hotel of the Year 2013. Ancient oak beams and inglenook fireplaces blend beautifully with rich furnishings and fabrics to create the perfect ambiance for rest and relaxation. The historic old bar boasts a wonderful collection of memorabilia, including a wall signed by British and American airmen stationed at Lavenham Airfield during World War II. The Swan is a wonderful place in which to celebrate a variety of special occasions, including romantic weddings, christenings and family get-togethers. It is also a unique venue for seminars, meetings and conferences, where 15th century inspiration combines with 21st century innovation. ... more   less 

Additional Information about Swan Hotel & Spa Lavenham

Address: High Street, Lavenham, Babergh District CO10 9QA, England
Location: United Kingdom > England > East Anglia > Suffolk > Babergh District > Lavenham
Price Range: $127 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swan Hotel & Spa Lavenham 4*
Number of rooms: 45
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Also Known As:
Lavenham Swan Hotel
Swan Hotel & Spa Lavenham Suffolk
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