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Clarice House

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Clarice House
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414 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 2 nights even though we had only planned to stay one. The staff were faultlessly attentive in every area. They valued our opinions and were clearly very keen to hear our views. It seems quite a new team who are all keen to bring up the reputation. If only all venues could understand how easy it... More 

Helpful?
Thank Tanjasadler
Cambridge, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Having booked a 1 night with dinner spa break with Clarice house, i was so looking forward to the break. After having my home severely flooded and living in a building site for quite sometime, i was so looking forward to visiting a nice clean, relaxing environment. From the minute you pull up to Clarice House, the external signs are... More 

Helpful?
Thank mariavavery

Travelers are raving about these Bury St. Edmunds hotels

Bury St. Edmunds, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is really great value for money as the rooms are lovely. They have a feminine touch with the dressing tables and girly style mirrors, and have free mags in room. You will feel like you get a real bargin if you stay here, as you get the spa facilities and gym included. Staff are really friendly and willing... More 

Helpful?
Thank catherinepeck
Chelmsford, England, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

Extremely disappointed, after a sleepless night in this, what appears on the surface to be a beautiful hotel, the hotel staff would not even acknowledge our complaint. Lost a loyal client. If you want to sleep don't stay here

Helpful?
Thank Claire L
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Having visited a top London spa many years ago I had a vague idea of what to expect. The pool area was busy, with children's swim 4 til 6. Not my idea of relaxing. It would have been nice to have a separate area or time to the day members. However the Spa treatments and food made up for this.... More 

Helpful?
Thank Julia B
Cambridge, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Returned from a lovely spa break last week to see that I have been charged £20 for the call to book and then confirm our break details, you would think that there would be lower charged customer service number given the prices you pay to go, poor service bannatyne!

Helpful?
Thank SteadBlything
chatteris, cambridgeshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Me and my boyfriend arrived at 1:45pm, we were very warmly greeted by reception and shown to our room, we was asked to fill in our dinner menu for the evening dinner. Our room was a double room and it was spotlessly clean, it was very spacious, comfortable, lovely power shower, complimentary toiletries and cosy. We went for our massages... More 

Helpful?
1 Thank redheadedemz
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After 6 years of enjoyment at Clarice house Bury St Edmunds What have the new owners done to such a beautiful building, they have broken the soul of the place. All the good staff have left or are leaving, it no longer is a place that you can relax freely. The staff look as if they would rather be elsewhere,... More 

Helpful?
4 Thank Carol B
Sean M, General Manager at Clarice House, responded to this review

Dear Carol B, Thank you for providing the feedback on Trip Advisor. I am sorry to hear the refurbishment does not meet with your approval. So far the response to the changes have been really positive. We have just completed a full refurbishment of the Spa which we feel brings it inline with the standards of a Bannatyne Spa. Kind... More 

essex
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from an overnight break at Clarice House and we had a lovely time, arrived at about 1.30pm and were met by a very pleasant team at reception who booked us in and advised they would let us know as soon as our room was ready which was fine as we were aware check in was after 2pm and... More 

Helpful?
1 Thank sarahlou2308
Sean M, General Manager at Clarice House, responded to this review

Dear sarahlou2308 Thank you for the wonderful feedback. We look forward to seeing you again in the future. Kind Regards, Sean Marriott More 

Cambridge, United Kingdom
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have visited Clarice House many times over the years and the visit today was very disappointing. The areas that have been refurbished are very nice but it feels like a money making exercise - no longer are robes and towels complimentary for the day - you now have to pay £5 to hire them. This is not made clear... More 

Helpful?
1 Thank Isobel H
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking

Additional Information about Clarice House

Address: Horringer Road | Horringer Court, Bury St. Edmunds IP29 5PH, England
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range: $149 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Clarice House 5*
Number of rooms: 13
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Also Known As:
Clarice House Hotel Bury St. Edmunds
Clarice Hotel Bury St Edmunds
Clarice Spa Bury St Edmunds
Clarice House Bury St. Edmunds, Suffolk
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