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The Northgate

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The Northgate
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33 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Bury St. Edmunds, United Kingdom
Reviewed 2 days ago NEWvia mobile

We had a one night stay in this newly opened boutique hotel,there was a friendly greeting upon arrival,and a guided tour,the hotel still smells of new paint and carpet,and is tastefully decorated,we stayed in one of the cheaper rooms, it was very spacious,and had a great bathroom with lovely bath and separate shower, the bed was very comfortable and the...

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Helpful?
Thank Karl D
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear , Thanks for such a lovely rand detailed review. We're delighted to hear you had such a great experience staying at The Northgate. We appreciate your feedback and we look forward to welcoming you back soon. Kind regards, The Northgate

Suffolk, United Kingdom
Reviewed 4 days ago NEWvia mobile

This is the second time I have been here (the first was a client lunch) and it remains impressive. The lunch menu had a good blend of informality with sophistication, great food in wonderfully imaginative ways. There is an expansive and thoughtful bar menu coupled with attentive staff in elegant surroundings. The Northgate lives up to The Chestnut Group's standards...

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Thank randomnumb3r5
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear randomnumb3r5, We are delighted to hear you had a great experience at The Northgate and wonderful to hear you have visited the Packhorse Inn also, we look forward to welcoming you back to The Northgate soon! Kind Regards, The Northgate

Providenciales
Reviewed 6 days ago NEWvia mobile

Just what Bury St Edmunds was crying out for. Lots of parking, beautifully lit paths to a warm and inviting and elegant bar. Amazing selection of cocktails (and refreshingly, the waiter seemed to know them...), then on to a buzzing dining room with excellent food, prompt service and a huge wine cellar. We popped our head in to see the...

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Thank JohnDenbyHarrison
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear John Denby Harrison, We are delighted to hear you had a great experience and you like The Northgate so much, we look forward to welcoming you back soon, hopefully to use the Chef's tasting table also! Kind Regards, The Northgate

Bury St Edmunds, England
Reviewed 1 week ago

We went here to have a nose around and have some lunch. The conversion is really impressive with a big dining room overlooking Northgate Street and a rather modern bar at the back. As well as being a boutique hotel, The Northgate is also an all day eating place so breakfast works seamlessly into morning coffee and then into lunch,...

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Thank jimbo2006
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear Jimbo2006, We are delighted to hear you had a great first experience with us, we look forward to welcoming you back to The Northgate soon for another view! Kind Regards, The Northgate

London, United Kingdom
Reviewed 1 week ago

From start to finish, our experience at the Northgate was nothing short of perfect. All the food was cooked to perfection, flavours were amazing. The cocktails were delicious, lots of choice and unique drinks. Staff were so friendly and attentive but not over the top. A lovely atmosphere. A great addition to Bury St Edmunds, I highly recommend.

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Thank Ruby T
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear Ruby T, We are delighted to hear you had a great experience at The Northgate and we look forward to welcoming you back soon! Kind Regards, The Northgate

Northampton, United Kingdom
Reviewed 1 week ago

Wonderfully hotel.The staff were excelent and nothing was too much trouble.Rooms perfect wish We had stayed longer.we booked for 2 nights.The who.else experience was lovely.We will certainly be going again. Alan and Deirdre Tipping

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Thank deidretipping
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear Alan and Deirdre Tipping, We are delighted to hear you had a great experience staying with us at The Northgate and we look forward to welcoming you back soon! Kind Regards, The Northgate

Newmarket, United Kingdom
Reviewed 1 week ago via mobile

We called in here on the way to the Xmas Fayre as we knew it had just opened and I felt I must review it. The staff couldn't do enough for us and I had the cocktails explained to me which considering the amount of thought that's gone into them makes them even more special! See the photo with this...

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Thank 186386Anne1234
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear 186386Anne1234, We are delighted to hear you had a great experience visiting The Northgate and we look forward to welcoming you back in December for dinner, I am confident you will enjoy the food as much as you did the exquisite cocktails! Kind Regards, The Northgate

Suffolk England
Reviewed 1 week ago via mobile

Great decor and set up, impressive service, drinks and food menus. Really enjoyed our lunchtime sandwiches with wine, gin and a martini. Looking forward to regular visits and not just for special occasions.

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Thank Timlet1909
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear Timlet1909, We are delighted to hear you had a great experience visiting us at The Northgate and we look forward to welcoming you back soon! Kind Regards, The Northgate

Reviewed 1 week ago via mobile

Myself and my husband were so lucky to be the first guests to stay at the north gate hotel . It has been taken over by new owners and completely refurbished . The decor is just divine , we were given a grand tour by Daniel on reception , whom I may add could not do enough to make our...

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1Thank Portrane
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear Portrane, We are so delighted to hear you had a great experience visiting us at The Northgate and we look forward to welcoming you back soon! I have passed on your kind feedback to Daniel who is very grateful. Kind Regards, The Northgate

Bury St. Edmunds, United Kingdom
Reviewed 1 week ago via mobile

We've been keen observers of the Northgates' restoration this year so couldn't wait to get inside and have a sneaky peak. Well worth waiting for. Great bar, fantastic staff, a feeling of genuine class about the place, including the lovely restaurant. We had the châteaubriand and I gotta say, stunning. Absolutely stunning. BSE has a new jewel in its ever...

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2Thank steveholdenmail
ChestnutGroup, Guest Relations Manager at The Northgate, responded to this review

Dear Steve holden mail, We are delighted to hear you had a great experience visiting us at The Northgate and we look forward to welcoming you back soon! Kind Regards, The Northgate

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Breakfast Available
Official Description (provided by the hotel)
The Northgate is redefining the boutique experience. The historic house, located just a few moments’ walk from Bury’s iconic ancient Abbey, has undergone extensive renovation resulting in the creation of one of the country’s finest boutique houses. ​ Ten uniquely styled rooms are complemented with both relaxed and refined dining experiences, alongside a contemporary cocktail bar. Locals and residents can also enjoy the heated terrace throughout the year, while the Chef’s Table in the heart of the kitchen offers a unique experience for special occasions. We look forward to sharing The Northgate experience with you. ... more   less 

Additional Information about The Northgate

Address: Northgate St, Bury St. Edmunds IP33 1HP, England (Formerly Ounce House)
Location: United Kingdom > England > East Anglia > Suffolk > Bury St. Edmunds
Price Range: $181 - $269 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Reservation Options:
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Also Known As:
The Northgate Bury St. Edmunds, Suffolk
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Questions & Answers

Here's what travelers have asked, with answers from The Northgate staff and other travelers.
2 questions
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Bury St. Edmunds, United Kingdom
10 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we had a room at the back of the house”
 of 5 bubbles malcolmb167, Dec 7, 2013 | Read review
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