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Tollgate Hotel & Leisure

Certificate of Excellence
Ripon Road, Stoke-on-Trent ST3 3BS, England
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155 Reviews from our TripAdvisor Community

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Showing 150: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice size room well equipped and better than the average room for the price bracket set around a cricket pitch in an American Motel style makes excellent viewing. Breakfast was again solid and everything you could expect for the price what makes the hotel better than most was the service from the staff where they could help they did and... More 

Helpful?
Thank Mark2310
Perth, Scotland, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We visited this hotel after attending a festival at Donington Park. I was concerned about the time that we might arrive at as usually there are long queues leaving the car park at these festivals and the mud was horrific, so I called the hotel and spoke with the Duty manager Barry about a late check in. Last check in... More 

Helpful?
Thank NeeseyS
Wigan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had family room. Lovely and clean. Nice decor. Fantastic room. Had Breakfast which was fantastic. All staff very nice. Will def use this hotel again and fully recomend. Location is perfect for attractions and town centre. The cricket ground is very close but didnt even notice was being used until we came out the room. Fantastic stop over

Helpful?
Thank Chris M
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Visited this hotel on route to Portsmouth from Scotland. Before booking I phoned to check it would be OK to arrive late at night. The receptionist was very accommodating and said they would make arrangements with us closer to the time regarding late check in. I spoke to them a further twice and each time the staff were extremely helpful... More 

Helpful?
Thank Flutterby21
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I stayed overnight and my stay was definitely less than average. Check in was ok, sent back outside and round the building to room 110. Door to room opens directly onto carpark and the dated decor and bathroom with hole in the wall reminded me of Bates Motel (see photos). Luckily the hole was on an inner wall and there... More 

Helpful?
Thank Louise M
Adeold, Owner at Tollgate Hotel & Leisure, responded to this review

Thank you for taking the time to leave a review Louise. We are most perplexed about the points you raise and we wish to respectfully answer all of them. We apologise for the small hole under your shaver light. As you state, this was not on an outside wall nor through to another room and it was due to a... More 

Stoke, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 17, 2016 via mobile

Having stayed here through work I can honestly say it's the best hotel I have stayed at , the friendliness of the staff and cleanliness was second to none. A real family orientated hotel epitomised by the owner and his son being at your beckon call. Bathroom was immaculate and looked like it had been recently refurbed. The food was... More 

Helpful?
Thank m4rkh3
Durham, United Kingdom
Level Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 6, 2016

Last minute booking so case of turn up and take what you get. This is Hotel/Motel/Sports Club!. The Hotel part looks after the food, the motel is what it looks liked so I parked my car outside my room and the sports club, because thats what it is. Locals come and go, their is a local cricket club using the... More 

Helpful?
Thank Wob64
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed June 5, 2016

After a long journey getting lost and arriving late the staff at the tollgate hotel were an absolute god send , helpful beyond helpful , polite and very accommodating , the room was lovely , the breakfast superb and yet again I can not praise the staff enough , I will be definantly recommending here in the future and staying... More 

Helpful?
Thank cam1ll3
Birmingham, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 3, 2016

Booked the buungalow/lodge for family as we were attending a wedding nearby. although we arrived early (just wanted to pay and let them know we'd be back later), it was an added bonus that the bungalow was all ready and we were given the keys enabling us all to park, unload and enjoy the wedding without the hassle of having... More 

Helpful?
Thank MarshalLawLaw
Bury St. Edmunds, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

Stayed here for one night for work. Staff very friendly, hotel room nice and spacious clean and comfortable plus some unexpected nice touches like a complimentary bottle of water. Good value for the money. Would have no hesitations staying again.

Helpful?
Thank Nick W
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking

Additional Information about Tollgate Hotel & Leisure

Address: Ripon Road, Stoke-on-Trent ST3 3BS, England
Location: United Kingdom > England > Staffordshire > Stoke-on-Trent
Price Range: $61 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tollgate Hotel & Leisure 3*
Number of rooms: 27
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Also Known As:
Tollgate Hotel And Leisure
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