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10/8/2017 10/9/2017
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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    Lowest prices for your stay
    10/8/2017 10/9/2017
     4 people are viewing this hotel
    $75
    $71
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    $75
    $71
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    $75
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    Traveler (173)
    Room & Suite (54)
    Dining (4)
    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “alton towers” (200 reviews)
    “bunk beds” (55 reviews)
    “retail park” (47 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Deals
    Oct 8Oct 9
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      $71
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    • Check booking site for details
      $71
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      $71
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    View all 43 deals
    Write a Review
    Reviews (1,489)
    There are newer reviews for Best Western Plus Stoke-On-Trent Moat House
    See the most recent reviews
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    21 - 25 of 1,470 reviews

    Reviewed 3 weeks ago via mobile

    Having booked via the Alton towers website, I was a little dubious about the service I would receive. Pleasantly surprised by the whole experience. Firstly we were greeted by friendly staff.. then out room was upgraded. The room was very clean tidy and of great...More

    Thank Baz H
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi Baz H Thanks a million for the 5 star review its great receiving such fab feedback and that all important recommendation. Please do comeback and see us again soon Clare

    Reviewed 3 weeks ago

    Booked 2 night stay through hotels.com. Was supposed to be a family room with bunk beds but received a double and single bed. To be fair did not comment on this to reception as check in had been slow and for the sake of 2...More

    Thank Emsy2
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi Emsy Many thanks for your very detailed review. I'm sorry you stay was marred by the check out experience. We have been in touch with your husband and as he is not in the country at the moment he asked us to call you...More

    Reviewed 3 weeks ago via mobile

    Clean and comfortable rooms. Sadly I didn't enjoy my breakfast. Quite greasy. Venue for the wedding was superb. Evening reception was very nice. Staff were friendly and professional. I would certainly go again.More

    Thank kathnabark
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi Kathnabark Many thanks for the great review. I'm so pleased you found our venue superb, the evening reception great and our team here friendly and professional. Sorry about the greasy breakfast - ill keep an eye on that with Chef. Look forward to welcoming...More

    Reviewed 3 weeks ago

    Our grandson's wedding at the Moat House, it was a lovely day. The organization at the hotel was very good and really attentive staff. The room presentation was perfect. Considering that the meal was for 110 people they did well, it was a little on...More

    Thank Ian_1616
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi Ian_1616 Many thanks for your review so pleased you enjoyed your Grandsons wedding. Re the food that is really in the hands of the bride and groom we have quite an extensive range of menus for to choose from we can make suggestions but...More

    Reviewed 3 weeks ago via mobile

    We visited here for three nights to its close proximity to Alton towers. Absolutely nothing to complain about, hotel was clean, tidy. Staff were friendly and couldn't do enough for us. Breakfast was delicious and lots to choose from. There were 2 wedding functions on...More

    Thank catnjohn
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 3 weeks ago

    Hi CatnJohn Thanks a million for the 5 star review its just great receiving such fab feedback. Please do come back and visit us soon Clare

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    Travelodge Newcastle-under-Lyme Central
    400 reviews
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    Wheatsheaf Hotel
    1 review
    #8 of 12 hotels in Stoke-on-Trent
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Breakfast included
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $80 - $156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, Agoda, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western
    Add Photo Photos
    Traveler (173)
    Room & Suite (54)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (129)
    Bathroom (15)
    Business Center & Event Rooms (11)
    Nearby
    Sponsored by:
    Travelodge Newcastle-under-Lyme Central
    400 reviews
    1.77 miles away
     
    Premier Inn Stoke-On-Trent (Hanley) Hotel
    695 reviews
    .44 miles away
     
    Holiday Inn Express Stoke-on-Trent
    923 reviews
    2.74 miles away
     
    Wheatsheaf Hotel
    1 review
    .72 miles away
     
    Nearby Restaurants
    Portofino - Hanley
    484 reviews
    .72 miles away
    The Exchange Bar and Kitchen
    197 reviews
    .71 miles away
    Papa John's Pizza
    6 reviews
    .34 miles away
    Tesco Extra
    10 reviews
    .49 miles away
    Nearby Attractions
    Genting Casino Stoke
    88 reviews
    .47 miles away
    Dudson Museum
    36 reviews
    .75 miles away
    Mitchell Arts Centre
    16 reviews
    .72 miles away
    The Potteries Museum and Art Gallery
    447 reviews
    .78 miles away
    Ask a question
    Questions & Answers
    John L
    June 9, 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    May 2, 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    October 9, 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote
    Room Tips
    "Get rooms away from parking lot as smoker congregate there"
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    "top floor is adults only however this is reflected in the price"
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    "Matthew's Suite is a fantastic family room"
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    "Get the Club Sandwich!"
    Read review
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