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1/28/2018 1/29/2018
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    Best Western Plus Stoke-On-Trent Moat House

    Etruria Hall | Festival Way, Stoke-on-Trent ST1 5BQ, England
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    1/28/2018 1/29/2018
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     3 people are viewing this hotel
    $62
    $59
    SAVE $3
    $62
    $62
    Traveler (175)
    Room & Suite (54)
    Dining (4)
    Overview
    • Excellent43%
    • Very good32%
    • Average16%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “alton towers” (204 reviews)
    “bunk beds” (55 reviews)
    “swimming pool” (63 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,538)
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    1 - 5 of 1,518 reviews

    Reviewed 1 week ago via mobile

    Rooms are spacious, with a double bed and a single one, breakfast is decent, staff friendly and helpful - nice place to stay. Transport is also well organised with a touch screen so I can only recommend it.

    Thank Sasa F
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 6 days ago

    Hi Sasa F Thanks a million for the great review and the all important recommendation so pleased you had nice stay with us. Hopefully we'll see you again soon Clare

    Reviewed 2 weeks ago via mobile

    Spent the night here on the way to the Lake District. Hotel staff are lovely. Hotel slightly dated but clean and comfortable. Had a great nights sleep and would recommend. Ate in the bar in the evening which was quite reasonable and went for breakfast...More

    Thank suzychad
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 1 week ago

    Hi Suzychad Thanks a million for the great review so pleased you had a good stay with us. What a shame you didn't have breakfast with us its fab and reception usually offer a reduced cost when you check in I'm sorry you weren't aware...More

    Reviewed 2 weeks ago via mobile

    The venue, the table layout, food, music & company couldn't be bettered! it was an absolutely brilliant evening & we are definitely planning on booking up for next year. We only had one negative which was we'd wished there was somewhere else to sit away...More

    Thank Alison U
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Hi Alison U Thanks a million for the 5 star review we are so pleased you had a great new year with us. We look forward to seeing you in December if not before Clare

    Reviewed 2 weeks ago

    Hotel was easy to find - Everywhere was clean and the staff were really friendly .Room had a lovely big bed and was very clean and comfortable . The only issue we had was that the shower was a bit outdated and the shower controls...More

    Review collected in partnership with Best Western
    Thank dh562018
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Hi Many thanks for the great review so pleased you had a lovely stay with us. Look forward to welcoming you back soon Clare

    Reviewed 2 weeks ago via mobile

    I used to live in the area so I knew of the hotel, but some of the reviews did put me off booking. I’m glad I did though, as it was a fantastic stay. I booked a twin room, to be surprised with a family...More

    Thank Jie B
    Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 weeks ago

    Hi Jie B Thanks a million for the 5 star review I'm so pleased you had a fantastic stay with us and that you would definitely stay again. Hopefully see you again soon Clare

    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Business Center with Internet Access
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $66 - $145 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 147
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Best Western Plus Stoke-On-Trent Moat House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Stoke-on-Trent
    • Also Known As
    • Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,
    • Stoke-On-Trent Best Western
    Add Photo Photos
    Traveler (175)
    Room & Suite (54)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (131)
    Bathroom (15)
    Business Center & Event Rooms (11)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    John L
    June 9, 2017|
    Answer
    Response from Traveller3737 | Property representative |
    Hi John Many thanks for the enquiry we have disabled access etc Is there a number we can call you on please? Many thanks
    0
    Votes
    Tra1985
    May 2, 2017|
    AnswerShow all 4 answers
    Response from Traveller3737 | Property representative |
    Hi TripAdvisor wont let me send it to you as an email address so I've written at revenue at bwstoke co uk thanks Clare
    0
    Votes
    Michelle M
    October 9, 2016|
    AnswerShow all 3 answers
    Response from Traveller3737 | Property representative |
    Hi I'm sorry we don't have any play stations in the bedrooms. Thanks Clarev
    1
    Vote
    Room Tips
    "Remember to put in number plate for parking!"
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    "All rooms appear to be well positioned"
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    "go to a different hotel"
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    "Higher floors are quieter. Get rooms away from the lounge was it's very loud in there"
    Read review
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