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We visited this hotel for one night and had a family room for 3. Only a put you up bed as the third bed which I ended up sleeping on as the children chose the 2 single beds! But it was comfy and I slept...More
Stayed for one night for work. Good location with proximity to motorway and plenty of parking (which is free - validate at reception on check in). Rooms are in need of updating but are clean at least. Convenient if you need to be in Stoke...More
I attended a function at the Best Western Plus Stoke on Trent Moat House on 8th July this year, to celebrate graduation of students that I teach at Keele Medical School. I parked in the hotel car park, and indeed had an enjoyable evening but...More
1 Thank Familysummers
Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded yesterday
What a shame you didn't contact the hotel we could have had the charged cancelled for you.
The car park is managed by Parking Eye. Parking is free to all our guests you just need to enter your registration number into any of...More
We stayed in the Moat House in early July 2017. Really top-notch experience, from check-in to check-out. This is a large but well-laid out hotel, excellent car parking, with nice entrance from the car park (unlike many back door entrances to other hotels) and good...More
I understand Stoke on Trent is a small town but I would expect chains like Best Western to uphold the standards they are known for. I was there on a short overnight business trip to visit a factory, the rooms are clean but the rest...More
Thank Rosana G
Response from Traveller3737, General Manager at Best Western Plus Stoke-On-Trent Moat HouseResponded 2 days ago
Oh dear what a sad sad review - we certainly don't like sad guest sorry.
To help me follow this up could you let me have your room number.
If you are ever with us again we have a 24hr support line the our wifi...More
$81 - $146 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Best Western Stoke-On-Trent Moat House Hotel Stoke-On-Trent ,