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The Crown at Wells & Anton's Bistrot

Market Place, Wells BA5 2RP, England
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354 Reviews from our TripAdvisor Community

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Wickham Bishops, United Kingdom
Level Contributor
111 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed 1 week ago

As I was a member of a visiting choir singing the weekend's services in Wells Cathedral I needed a convenient place to stay. The Crown together with a few other establishments could not be better placed. The Crown is a Grade 1 listed building so that has to be taken into consideration. We had a lovely room on the top... More 

Helpful?
Thank Bouff
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Thank you for such a balanced Trip Advisor review. We're pleased you enjoyed your stay with us and understood the quirks to such an old building and it's location. We're sorry some members of staff we not as friendly as they should have been and thank you for drawing it to our attention. More 

Cheltenham, United Kingdom
Level Contributor
559 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 293 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Crown at Wells is an attractive and very old hotel (built in 1450) in the Market square and adjacent to the beautifully decorated 15th century cathedral. Although we were staying elsewhere in the city, we dined at Antons Bisrot, which is part of this grade II listed coaching Inn, and a great choice it was, too. Exceptional waiting staff,... More 

Helpful?
Thank cherriesfan_9
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Thank you so much for taking the time to write a Trip Advisor review and such a positive one at that! We're so pleased to hear you enjoyed your meal and evening with us. Hope you stay too next time you in the locale. More 

Chichester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

an old hotel in great position.staff did even offer to carry case upstairs even though very quiet. request for red bush tea before we arrived ignored.shower instead of bath would be more modern .very clean but tired.

Helpful?
Thank tangmere1949
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

I am sorry, we did message to ask you more about your review but haven't heard from you to date. You should have had been offered to carry your case upstairs and apologies this did not happen. Similarly with the red bush tea request. We are sorry. We are happy to give guests rooms with baths, subject to availability, on... More 

London, United Kingdom
Level Contributor
46 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great location for the cathedral and the weekend markets. The bedroom we stayed in was very homely, it didn't have a hotel feel to it. Anton's Bistro downstairs serves up very good food at lunch and dinner. Does get busy.

Helpful?
1 Thank Hampstead30
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Thank you for your Trip Advisor review. We're glad you enjoyed your meals and stay with us. We do try and get away from an hotel feel, our aim being comfortable and relaxed surroundings. Do hope you'll come again. More 

Worcester, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife & I decided to visit Wells on the Eve of New Years Eve as the City is the birthplace of my wife's Grandmother which she always wanted to visit. The weather was dreadful but this did not dampen our visit as we chose to stay at the Crown at Wells. The car park was a bit tight but... More 

Helpful?
Thank Lynton_Worcester
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Thank you so much for such a glowing review. So pleased to hear you enjoyed your stay with us, were well fed and looked after. Thank you for your recommendation. More 

Bognor Regis, United Kingdom
Level Contributor
1 review
4 of 5 stars Reviewed 5 weeks ago

Located A1for all that Wells has to offer rooms were clean and tidy. Staff were helpful and very polite. Good food all meals from breakfast to evening meals. All rooms had coffee and tea. Amenities all within walking distance. May need to flatten paths for wheelchair use a bit bumpy.

Helpful?
Thank PostiePaul1961
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Great to hear you enjoyed your stay with us and thanks for taking the time to write a review on Trip Advisor. Bumpy ride for wheelchairs a bit problematic given our cobble stones so hope it wasn't too bad. More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed January 3, 2016

I will write my review based on what I think it's the basic things I hope to find in an Hotel, so will try to make it very easy and simple to read. Location: great location if you're visiting Wells and Glastonbury. City centre hotel. Check in: very quick and simple. You need to take your bags to the room.... More 

Helpful?
Thank Nuno V
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Thank you for such a balanced review. We are happy to help take people's bags to rooms and sorry if you were not offered. Wifi a little tricky sometimes due to age and layout of the building. We are keeping this under review and thanks for mentioning it. Glowing praise for our manager, thank you. Have passed this onto all... More 

Poole, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 2, 2016

Last minute decision to stay in Wells, So pleased we did and so pleased we chose the Crown. Lovely quaint room, excellent breakfast and friendly staff. Wells is a beautiful cathedral town which has retained is unique character.

Helpful?
1 Thank 603Alex
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Gosh, what a super review, thank you so much. We're delighted to read such a glowing review of The Crown and Wells too. More 

Bath, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 30, 2015

We didn't stay here but went in for coffee, two very rude members of staff. I shall not be visiting again any time soon. I cannot say what the hotel rooms are like as we didn't stay. If it hadn't been for the fact we were meeting friends there I would have walked out immediately.

Helpful?
Thank Frances D
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Sorry to hear of your poor experience, clearly not what one should expect. Would you mind getting in touch directly in order that we may try and get to the bottom of the matter please? Thank you sara@crownatwells.co.uk More 

Leeds, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed December 22, 2015 via mobile

We have just come back from a 2 night stay at The Crown at Wells and really enjoyed it. There was a lovely cosy and friendly atmosphere. Staff there were extremely friendly, helpful and accommodating. We ate at the pub one of the evenings we stayed and the food was tasty and reasonably priced. Would definitely recommend!

Helpful?
Thank HannahFurn87
CrownAtWells, Public Relations Manager at The Crown at Wells & Anton's Bistrot, responded to this review

Thank you for your glowing Trip Advisor review and recommendation, much appreciated. More 

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