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Best Western Plus Swan Hotel

Expedia.com$138*
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#1 of 6 Hotels in Wells
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Best Western Plus Swan Hotel
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894 Reviews from our TripAdvisor Community

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Showing 875: English reviews
Pulborough, United Kingdom
Reviewed April 25, 2016

we booked a two night weekend break, dinner, bed and breakfast in a deluxe room. on arrival we were warmly welcomed and directed to our room which was in the main hotel. to our delight it was a suite consisting of a comfortable lounge area, bedroom and spacious bathroom with separate bath and shower. we spent two comfortable nights with...

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Thank ToniH1967
York, United Kingdom
Reviewed April 25, 2016

Review collected in partnership with Best Western GB
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Thank Amanda J H
Fulham, London, United Kingdom
Reviewed April 24, 2016

I booked this suite for two nights as part of my wife's 50th birthday celebration, couldn't have been happier with the service received at the Swan Hotel and the suite we booked. The Cathedral suite consists of a central reception/lounge, huge bathroom and shower, separate WC cubicle, large bedroom with a separate walk in wardrobe/changing room. The suite exceeded our...

Review collected in partnership with Best Western GB
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Thank Edward H
Winchester, United Kingdom
Reviewed April 23, 2016

Due to a slight hiccup with our room we were upgraded to a first rate room at the top of the hotel with a 4 poster bed. The food was excellent with a good selection for the inclusive rate. The slow braised beef was superb. We have stayed here several times and the standard is always excellent. The staff were...

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Thank Merv1940
Cowbridge
Reviewed April 22, 2016

I was there as part of a U3A walking group for a three night package which included Dinner, Bed and Breakfast. Overall, a lovely hotel with excellent food and friendly, helpful staff. Being an old hotel, there are some inevitable slight downsides such as the creaking floorboards and, in our case, a 'compact' room, albeit en suite. One evening a...

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Thank bakerlite
syracruse
Reviewed April 22, 2016

The hotel is traditional with a good central spot in Wells with a view of the cathedral from the Cathedral room but not the others where there is no view really. Staff efficient and friendly. & our large group was handled well in the restaurant. Our fixed menus each night were not that special a la carte may be better....

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Thank David F
Southampton
Reviewed April 19, 2016

This is a great really old hotel our room was very nice and clean, although the floor was uneven due to the age of the hotel. There is a good view of the cathedral from the lounge. The food in the restaurant is excellent.

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Thank R H
London, United Kingdom
Reviewed April 15, 2016

Good central location with car park at rear that is really handy for Wells city centre. Front of hotel has great views of the Catherdral and everything is walking distance from this hotel. Our room was a super deluxe with 4 poster bed, high ceilings and luxurious decor and furnishings. Bathroom had a good shower and big fluffy towels with...

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Thank F604
Seaford, United Kingdom
Reviewed April 11, 2016

Stayed from the 4th - 8th April 2016, from the moment we checked in till the moment we checked out, every member of staff was so helpful, friendly and caring. Room excellent, food amazing, general area around hotel so good. If I could give this hotel a 10 star rating I would, you won't be disappointed if you stay here.

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Thank Peter L
Cornwall, United Kingdom
Reviewed April 11, 2016

Two coach loads stayed for 3 nights, the rooms, the food and the location were perfect for our stay. All the staff were extremely helpful,nothing was to much trouble and all with a smile.. They could not have done more to make this a wonderful stay. We had a great weekend and would highly recommend this hotel.

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1Thank Philhoney
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Stunningly located, directly opposite Wells Cathedral, the hotel is steeped in 600 years of history. The hotel has a unique charm offering guests modern amenities in a beautiful and relaxed setting. There are 48 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. All bedrooms are individually designed and many feature period antique furniture while others have original four poster beds.The luxurious Cathedral Suite has panoramic views of Wells Cathedral from its lounge, bedroom and bathroom (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. The menu combines modern and traditional British cooking. Diners can eat in our restaurant, 15c A.D., our bar and lounge areas. During the summer months al fresco dining is available in the Walled Garden Café and on Swan Terrace. Wells and the surrounding area is packed with plenty to see and do. Wells award-winning market takes place on Wednesdays and Saturdays. On the doorstep is The Mendips, an ancient range of hills designated as an Area of Outstanding Natural Beauty and recognised as one of England's most attractive landscapes. ... more   less 

Additional Information about Best Western Plus Swan Hotel

Address: Sadler Street, Wells BA5 2RX, England
Location: United Kingdom > England > Somerset > Wells
Price Range: $150 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Swan Hotel 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Best Western Wells
Wells Best Western
Best Western Plus Swan Hotel Wells, Somerset
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Swan Hotel staff and other travelers.
4 questions
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Ilkley
over a year ago
Blackwood, United Kingdom
6 months ago

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Questions? Get answers from Best Western Plus Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room was at the side had a lot of kitchen noise AM, Room cleaning was minimal , bed made and sink and loo cleaned”
958sh, 6 days ago | Read review
“Cathedral suite is the high budget option, otherwise ask for rear-facing rooms”
JandRandTandC, 1 week ago | Read review
“If dining there then book in advance.”
AnuragS_11, 3 weeks ago | Read review
“Comfortable and centrally located”
TracyBH9, 4 weeks ago | Read review
“Amazing 4 poster beds”
jay00_12, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$138* /night
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Booking.com$158
Orbitz.com$138
Travelocity$138
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*Disclaimer
Prices are for 1 room, 2 adults
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