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Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible.
All reviews coach house cathedral suite car park resident cat wells cathedral the main hotel lovely hotel no lift old coaching inn four poster lounge area walled garden lamb beautiful room high street stayed here for two nights very pleasant stay
My wife's company held their Christmas do at the Swan on Saturday night.
Excellent food , all very tasty something you can never guarantee on such an occasion
Service was very good too , no faults at all
Stayed overnight in a nice clean and...More
We had 3 courses I a work Christmas party crayfish, turkey ,cheesecake and the food was great - as was the service, other options were available and looked very tasty .
Hopefully we’ll be going back next year ,
Met family for some Christmas time together in lounge. It was pleasant enough but would have been nice if the fire was lit like it has been other years. I sat here awaiting others for a good 25 mins but nobody came to ask if...More
Well I can’t say a bad thing about the hotel, or the staff, or the food, everything was excellent!! Our room was very spacious with a large comfy bed, the hotel is very clean, and a lovely place to stay, the staff were great, very...More
Review collected in partnership with Best Western
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Date of stay: November 2018
Thank Tracy T
Response from Mark T, General Manager at Best Western Plus Swan HotelResponded 2 weeks ago
Thank you very much for your lovely review about our property. We are delighted that you enjoyed yourself and look forward very much to welcoming you back to the Swan again soon.
We returned to Wells for an annual reunion of old friends. The location of the Swan is excellent, right near the market which was being held on Wednesday (& Saturdays) when we arrived. There is private parking right next to the hotel, but drive slowly...More