We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
07/09/2017 07/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Plus Swan Hotel

    Sadler Street, Wells BA5 2RX, England
    Save
    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $154
          $138
          $154
          $138
          $154
          $138
          Traveler (192)
          Room & Suite (67)
          Dining (33)
          White Hart Hotel
          192 reviews
          #3 of 6 hotels in Wells
           
          Wookey Hole Hotel
          988 reviews
          #1 of 1 hotels in Wookey Hole
           
          Ancient Gate House Hotel
          197 reviews
          #5 of 6 hotels in Wells
           
          Beryl B & B
          319 reviews
          #2 of 37 B&Bs / Inns in Wells
           
          Overview
          • Excellent53%
          • Very good30%
          • Average12%
          • Poor3%
          • Terrible2%
          Travelers talk about
          “car park” (94 reviews)
          “coach house” (51 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Multilingual Staff
          Spa
          Wheelchair access
          Conference Facilities
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          White Hart Hotel
          192 reviews
          #3 of 6 hotels in Wells
           
          Wookey Hole Hotel
          988 reviews
          #1 of 1 hotels in Wookey Hole
           
          Ancient Gate House Hotel
          197 reviews
          #5 of 6 hotels in Wells
           
          Beryl B & B
          319 reviews
          #2 of 37 B&Bs / Inns in Wells
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null}
          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from $138.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Wells hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "5e1f470dc3c8414d955a4c46f2c0a895", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":191641,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78332450],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":138,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"5e1f470dc3c8414d955a4c46f2c0a895","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":154,"lowestMetaPrice":138,"additionalPartner":false,"highestMetaPriceDisplay":154,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":154,"lowestMetaPrice":138,"highestMetaPriceDisplay":154,"hotelName":"Best Western Plus Swan Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVlMWY0NzBkYzNjODQxNGQ5NTVhNGM0NmYyYzBhODk1IiwiQUlLIjoiYmVkOGQ5NzIyNDM1NDU0Nzg0YjUwNGVmOTQ2MWRjMjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/09/2017", "checkOut": "07/10/2017", "lowestPrice": "$138", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79409849":"CheapTicketsEWS","53910158":"TravelocityEWS","37576229":"LateRoomsESFR","78332450":"PricelineIB","59406529":"BestWestern","32606733":"Expedia","109370009":"HotelsCom2IB","78857422":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (903)
          Traveler rating
          Traveler type
          Time of year
          Language

          1 - 5 of 884 reviews

          Reviewed 3 days ago

          My husband and I hosted a celebration lunch for family and friends for our Golden Wedding. The food and service were excellent. Nothing was too much trouble and any extra requests were easily accommodated. We would highly recommend this hotel for any similar occasions.

          Thank Shirley B
          Reviewed 1 week ago

          Well situated with a lovely patio/beer garden across from the main entrance through which you can step out onto the cathedral green. The hotel itself is a lovely old building, tastefully decorated and some excellent staff. The room had no air conditioning and, provided with...More

          Thank Millie B
          Response from Swanhotelwells, General Manager at Best Western Plus Swan HotelResponded yesterday

          Thank your for taking the time to write a review of the hotel. It was good to read your positive comments. As you say, there are restrictions on what can be changed in the fabric of this building. Our historic hotel is listed and dates...More

          Reviewed 1 week ago via mobile

          I was disappointed with my room...ir was too hot..even with a fan on. The twin had comfy beds and nice carpet but the bathroom was pokey and actually needed a good clean. For £173 a night I felt it was very disappointing.the shower partition was...More

          Thank trudihair
          Response from Swanhotelwells, General Manager at Best Western Plus Swan HotelResponded yesterday

          Thank you for taking the time to post your review of the hotel. Wells recently basked in extreme temperatures of over 30 degrees celsius. In an historic and listed building such as ours there are restrictions on what can be altered and we are not...More

          Reviewed 1 week ago via mobile

          Have just returned from two nights at the Swan Hotel in Wells. The service and the standard of the rooms both excellent and very good value too for the dinner, bed and breakfast deal. The hotel is ideally situated with a lovely garden and bar...More

          Thank Janeda58
          Reviewed 2 weeks ago

          The parking is found through a narrow coach way so I was glad I was in a tiny car. The welcome at reception was friendly and professional with everything ready for me and helpful info. My room was lovely but the bathroom was very narrow...More

          1  Thank Victoria1513
          White Hart Hotel
          192 reviews
          #3 of 6 hotels in Wells
           
          Wookey Hole Hotel
          988 reviews
          #1 of 1 hotels in Wookey Hole
           
          Ancient Gate House Hotel
          197 reviews
          #5 of 6 hotels in Wells
           
          Beryl B & B
          319 reviews
          #2 of 37 B&amp;Bs / Inns in Wells
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • $146 - $245 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 53
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hotels.com, TripOnline SA, Orbitz, Cheap Tickets, Evoline ltd, Cancelon, HotelQuickly and HRS so you can book your Best Western Plus Swan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Somerset >
          • Wells
          • Also Known As
          • Best Western Wells ,
          • Wells Best Western ,
          • Best Western Plus Swan Hotel Wells, Somerset
          Add Photo Photos
          Traveler (192)
          Room & Suite (67)
          Dining (33)
          Hotel & Grounds (118)
          Bathroom (10)
          Business Center & Event Rooms (6)
          Nearby
          Sponsored by:
          Wookey Hole Hotel
          988 reviews
          1.63 miles away
           
          White Hart Hotel
          192 reviews
          .05 miles away
           
          Ancient Gate House Hotel
          197 reviews
          .03 miles away
           
          Premier Inn Wells (Somerset)
          70 reviews
          .48 miles away
           
          Nearby Restaurants
          The Greek Taverna
          371 reviews
          .07 miles away
          Square Edge Cafe
          232 reviews
          .04 miles away
          The Courtyard Restaurant
          406 reviews
          .02 miles away
          Beah
          315 reviews
          .09 miles away
          Nearby Attractions
          Wells Cathedral
          2,368 reviews
          .08 miles away
          The Bishop's Palace and Gardens
          975 reviews
          .18 miles away
          Vicar's Close
          633 reviews
          .16 miles away
          St Cuthbert's parish Church
          66 reviews
          .20 miles away
          Questions & AnswersAsk a question
          330victoria330
          Have Already booked a de luxe room, in view of some reviews, are the rooms of a good size? Thanks
          May 28, 2017|
          Answer Show all 6 answers
          Response from mousiecefor | Reviewed this property |
          Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
          1
          Vote
          Kingrussell
          I am going to be on a cycling holiday with my son. have you got somewhere secure that we can store a couple of bikes overnight please?
          March 19, 2017|
          Answer Show all 3 answers
          Response from 70Michelle | Property representative |
          Dear Sir Thank you for your query, we do of course have secure locations on site that your bikes can be stored on site, it will be no problem at all. We look forward to welcoming you to the swan. Kind regards Mark... More
          0
          Votes
          JohnnyGee2013
          Restaurant food
          November 19, 2016|
          Answer Show all 2 answers
          Response from MicheleDahl | Reviewed this property |
          Breakfast was great.
          0
          Votes
          Room Tips
          "Room was at the side had a lot of kitchen noise AM, Room cleaning was minimal , bed made and sink and loo..."
          Read review
          "Cathedral suite is the high budget option, otherwise ask for rear-facing rooms"
          Read review
          "If dining there then book in advance."
          Read review
          "Comfortable and centrally located"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing