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Best Western Plus Swan Hotel

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Rooms
Dec 30Dec 31
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located directly opposite Wells Cathedral, parts of this historic building date back to at least 1422. Today, the hotel offers guests modern amenities in a beautiful and relaxed setting. There are 49 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. For a real treat, stay in the award-winning Cathedral Suite (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. During the summer, al fresco dining is available on Swan Terrace (with a magnificent view of the West Front of Wells Cathedral) or in our peaceful Walled Garden Cafe. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Wheelchair access
Restaurant
Bar/Lounge
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Concierge
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Historic Hotel
Great View
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
60Restaurantswithin 0.25 miles
15Attractionswithin 0.25 miles
Reviews (1,110)
Filter reviews
1,086 results
Traveler rating
582
318
124
35
27
Traveler type
Time of year
LanguageEnglish
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582
318
124
35
27
Show reviews that mention
All reviews coach house cathedral suite car park resident cat wells cathedral the main hotel lovely hotel no lift old coaching inn four poster lounge area walled garden lamb beautiful room high street stayed here for two nights very pleasant stay
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1 - 5 of 1,086 reviews
Reviewed 2 days ago

My wife's company held their Christmas do at the Swan on Saturday night. Excellent food , all very tasty something you can never guarantee on such an occasion Service was very good too , no faults at all Stayed overnight in a nice clean and...More

Date of stay: December 2018
Thank Baggieman121
Reviewed 1 week ago via mobile

We had 3 courses I a work Christmas party crayfish, turkey ,cheesecake and the food was great - as was the service, other options were available and looked very tasty . Hopefully we’ll be going back next year , Thanks

Date of stay: December 2018
Thank Diysuperstar1966
Reviewed 1 week ago via mobile

Met family for some Christmas time together in lounge. It was pleasant enough but would have been nice if the fire was lit like it has been other years. I sat here awaiting others for a good 25 mins but nobody came to ask if...More

Date of stay: December 2018
Thank 297sadiel
Reviewed 2 weeks ago

Well I can’t say a bad thing about the hotel, or the staff, or the food, everything was excellent!! Our room was very spacious with a large comfy bed, the hotel is very clean, and a lovely place to stay, the staff were great, very...More

Review collected in partnership with Best Western
Date of stay: November 2018
Thank Tracy T
Response from Mark T, General Manager at Best Western Plus Swan HotelResponded 2 weeks ago

Dear Reviewer, Thank you very much for your lovely review about our property. We are delighted that you enjoyed yourself and look forward very much to welcoming you back to the Swan again soon. Kind regards Mark Tobin General Manager

Reviewed 3 weeks ago via mobile

We returned to Wells for an annual reunion of old friends. The location of the Swan is excellent, right near the market which was being held on Wednesday (& Saturdays) when we arrived. There is private parking right next to the hotel, but drive slowly...More

Date of stay: November 2018
2  Thank AlMel27
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Questions & Answers
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TonyW20
March 27, 2018|
AnswerShow all 5 answers
Response from I9856AEdavids | Reviewed this property |
Best to Call the hotel
0
Votes
jess59Wales
September 23, 2017|
AnswerShow all 3 answers
Response from Owen B | Reviewed this property |
Yes! Defenitely, still one of the nicest hotels in Wells. I stayed there for 3 weeks. Perfect stay.
0
Votes
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330victoria330
May 28, 2017|
AnswerShow all 6 answers
Response from mousiecefor | Reviewed this property |
Deluxe rooms tend to be abbot bigger, standard room are better suited to one adult, both are beautiful furnished Enjoy your stay
1
Vote
Room Tips
"Cathedral views"
Coastal58073873731
Oct 31, 2018
Read review
"The rooms on the road side have great views of the Cathedral Green."
robertwragg
Oct 23, 2018
Read review
"love the coach house rooms"
R7746DZjeremyp
Oct 10, 2018
Read review
"If you can try and upgrade to the front of the house with the wonderful view of the Cathedral"
SteveGrimes
Oct 9, 2018
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PRICE RANGE
$102 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western wellswells best western
LOCATION
United KingdomEnglandWells
NUMBER OF ROOMS
55
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