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#1 of 4 Hotels in Wells
Certificate of Excellence
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749 Reviews from our TripAdvisor Community

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Showing 737: English reviews
Somerset, England
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We took a large group and held a party there over 2 nights. Every single person was full of praise for all of the staff who could not be more helpful (especially Lena - a true star), the food which was superb, and the general ambience. With an added extra - you can almost touch the front of the beautiful... More 

Thank JODSomersetEngland
Leeds, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I visited the Swan as part of an organised activities workshop associated with my business, staying for 6 days/5 nights. The outstanding thing was how friendly, helpful and accommodating the staff were. My room was large, beautifully appointed, and with a good sized bathroom, but rather warm at night! The location could not be more central to Wells and has... More 

Thank Atmum
Bath, United Kingdom
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked the Swan for a short honeymoon break and were not disappointed. Many thanks to the hotel management for allocating us a room at the front of the hotel overlooking the Cathedral which included a four poster bed. It was a very nice room, very clean and met all our needs - just perfect. We ate in the restaurant... More 

Thank Pandadelights
Vancouver, Canada
Level Contributor
87 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a great location for visiting Wells. We didn't have a cathedral view room but all the attractions were just outside the front door. They have a quirky layout, with some rooms in another building behind the main hotel. We were in the main building. We had to climb up a steep flight of stairs and pass through... More 

Thank mrobson
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have just had a 2 night break ( min -wed ) in Wells , staying in the best western swan hotel in wells . We have had the most amazing break . Wells was more than I had imagined it would be , so beautiful, and every view seemed to have the striking cathedral in . It is the... More 

Thank shanois
Glastonbury, United Kingdom
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel central location Service great Note no lift to other floors but staff were great to assist Staff always willing to help Allowed me to leave a car in car park longer than normal due to moving. Ok they had no issue on volume Thanks to Matt on reception who couldn't do enough to help

Thank chris_green100
Yarm, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We dropped in for a very late lunch yesterday and were absolutely delighted. It is a lovely little terraced area, nicely tucked away. We were warmly greeted and were quickly rewarded with superb food. My burger was the best i have had any where and my wife was equally please with her meal as well, the chips were also delicious.

Thank JKY2013
Lanark, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

An excellent midweek break at a Hotel with very helpful, courteous and friendly staff. It is what it is, an old Coaching Inn and not a modern hotel. We stayed on a Dinner B&B basis, the food and choice ware very good. Lovely sitting in the little terrace garden across the road enjoying a refreshment watching the world go by... More 

Thank TripsJohn
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Big sprawling old coaching inn in the centre of Wells close by the cathedral. It has clearly been expanded by buying up neighbouring hotel and other buildings to create a varied mix of accommodation and facilities. Useful to have car parking in the centre of Wells and you need to be careful entering and leaving through the narrow entry! We... More 

Thank Darryl R
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Room/Suite (29)
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Room/Suite (9)
Hotel & Grounds (4)
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Bathroom (1)
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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Stunningly located, directly opposite Wells Cathedral, the hotel is steeped in 600 years of history. The hotel has a unique charm offering guests modern amenities in a beautiful and relaxed setting. There are 48 bedrooms, a luxurious suite and 5 self-contained apartments to choose from. All bedrooms are individually designed and many feature period antique furniture while others have original four poster beds.The luxurious Cathedral Suite has panoramic views of Wells Cathedral from its lounge, bedroom and bathroom (complete with free standing brass bath). Swan Mews provides a peaceful retreat, ideal for small families or individuals on business. These self-contained apartments are situated in the middle of Wells, amongst a host of shops and restaurants. The hotel's award-winning kitchen (2 AA Rosettes) uses only the finest seasonal ingredients, locally sourced wherever possible. The menu combines modern and traditional British cooking. Diners can eat in our restaurant, 15c A.D., our bar and lounge areas. During the summer months al fresco dining is available in the Walled Garden Café and on Swan Terrace. Wells and the surrounding area is packed with plenty to see and do. Wells award-winning market takes place on Wednesdays and Saturdays. On the doorstep is The Mendips, an ancient range of hills designated as an Area of Outstanding Natural Beauty and recognised as one of England's most attractive landscapes. ... more   less 

Additional Information about BEST WESTERN PLUS Swan Hotel

Address: 11 Sadler Street, Wells BA5 2RX, England
Location: United Kingdom > England > Somerset > Wells
Price Range: $150 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Swan Hotel 3*
Number of rooms: 53
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Also Known As:
Best Western Wells
Wells Best Western
BEST WESTERN PLUS Swan Hotel Wells, Somerset
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