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George and Pilgrims Hotel

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1 High Street, Glastonbury BA6 9DP England
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Traveler (251)
Room & Suite (42)
Dining (26)

About

#3 of 4 hotels in Glastonbury
Location
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Value
Dating back to the 15th century, the George and Pilgrims has various areas where you can while away the day over a pint or a glass of wine or enjoy one of our delicious and freshly prepared dishes; our style of cuisine is classic British with a French influence and our menus change seasonally to get the best ingredients for the time of year. Our bedrooms and bar and dining areas all reflect our age and history.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Restaurant
Non-smoking hotel
Outdoor furniture
Room features
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
589Reviews6Q+A100Room tips
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mickh7079 wrote a review Nov 2
Oldbury, United Kingdom68 contributions19 helpful votes
We have stopped here a few times the room is full of history and very comfortable the food is good and the beer is always very good . the breakfast was excellent with plenty of choice and the staff where very friendly and polite
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Date of stay: October 2020
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Room Tip: phone the hotel to get the best room to suit you
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Charles B wrote a review Oct 2020
Bristol, United Kingdom12 contributions11 helpful votes
I visit Glastonbury often & whilst being a (near enough) local, I am fully aware it is a place that is rich in tourism & as such, businesses take advantage of this sector in order to ensure they thrive amongst strong competition. This is acceptable. What is unacceptable are places such as the George & Pilgrim that seem to perceive tourists as being an inconvenience, yet feel as though their response to this perception can go unchallenged, as tourists will always visit Glastonbury & as such, who cares how customers are treated, as when one leaves, another will reappear. My wife & I nipped into the George & Pilgrim for a light lunch & a beverage. At the time of writing, we are operating in COVID-19 related controlled environments, although the George & Pilgrim must believe they are better than this, as apart from a sign at the front door relaying expectations, nobody is asked to “sign in” as part of the Track & Trace initiative, nobody is reminded to wear a mask in certain “mask wearing” areas of the property (although why should they, as the staff are bumbling along without any protective coverings) & the tables are so close together, you can ask a neighbouring customer to pass the salt as if you were at the family dining table. But I am not here to moan about COVID-19 related requirements. There are more generic issues to alert any pending customers of. Service at the bar was slow. They were understandably understaffed, although it wasn’t as though those waiting at the bar were in mass numbers. In fact, there was only one other person at the bar who was obviously waiting for the yeast to ferment before being served his beer. Eventually I was served. One drink was incorrect (lemonade & not soda in the wine). I decided to take a positive in the fact my drink was correct & it was only my wife that had to deal with the error. Plus, there was not enough time in the day to wait for the issue to be corrected. On a slightly positive note, food was served relatively quickly. I say “served”, although I actually mean, thrown on the table without even an “enjoy your meal” coming from the obviously inconvenienced Waiter. OK, not everybody likes pleasantries, although people do expect cutlery & condiments. Nothing! I then went to find the Waiter to ask where I could find a knife & fork, along with vinegar & mayonnaise. The response was abrupt as the Waiter asked where I was sitting before claiming he would be there in 15mins. I explained the food was already on the table to which he said, “OK, 5mins”, whilst rolling his eyes. The Waiter walked past our table several times. The dubious person in me would even say he was purposely trying to avoid eye contact, especially when he disappeared less than 10 feet away from me to have a cigarette. After 10mins, we concluded cutlery & condiments were not arriving so borrowed the latter from a nearby table (after all, they were within coughing distance) & ate using our fingers. The Waiter cleared observed this on several occasions although not once apologised for his oversight & probably thought, “Ruddy tourists. They are all animals!”, as we shovelled fish and chips in our mouths with our hands. Whilst we were eating like Neanderthals, two old ladies in front of us were being served tea & cake. Just as the paranoid part of me was about to assume we had been victimised, one of the old ladies mentioned they had ordered a meal that was set to come before the cake. The Waiter retorted with, “I know. I’m getting it!”, before storming off. 15mins later, the old lady stopped a passing Waitress & asked where their meal was. The Waitress very politely offered to bring it out of urgency. Such urgency resulted in the Waitress walking past the old ladies on several occasions over a 20min period before the Waiter reappeared with their meals. Whilst the Waiter did not offer an apology, he did provide cutlery. Best of luck to the old ladies if they required salt & pepper with their meals. As we left, we heard the barman call out to the Waiter asking if they were still serving tea & cake? The Waiter said he didn’t know. The barman asked if he could find out. The Waiter then said, “I suppose we are”, whilst lifting his hands in despair as if questioning why special privileges should be given to silly tourists who have the cheek to keep him in a job. I understand the Waiter has been mentioned on many occasions throughout this review, although he is just the pinnacle of the shoddy service the George & Pilgrim had to offer. I would have liked to say the food was average & overpriced; which it was, although the behaviour & attitude of the staff distracted you from this fact until it dawned on you several hours later. Maybe that is their business model? Give the flow of ever-visiting tourists an appalling service to remember & they may pay through the nose for average food without even noticing. Good plan; Awful place.
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Date of stay: August 2020
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Primrose wrote a review Oct 2020
3 contributions3 helpful votes
We stayed here for three nights in early October. On arriving in our room we discovered that it was unheated and that there was no hot water. We hadn't been advised of this when we checked in but had to report it. We were told that the system had broken down and that the hotel was waiting for an external supplier to fix it. We were pretty cold and wet on arrival so this didn't bode well for our stay. However, the deputy manager quickly brought up a radiator so we at least had a warm room for the night. In the morning we boiled a kettle and washed in the bathroom basin. Thankfully, by the second night the heating problem had been resolved. No compensation or genuine apologies were offered for this inconvenience. The room was very small and there wasn’t enough room for example, to open the wardrobe fully. The décor was shabby and run-down, and despite the antiquity of the property, no original features were evident, e.g. mullioned windows, and we could have been staying anywhere. We took extra pillows from the wardrobe on the first night. When I woke in the morning I discovered I had been sleeping on what looked like a blood stain on mine. This was alarming considering the pillow case might not have been changed since the last occupant and that we were in the middle of the Covid –19 pandemic! We reported this to the cleaning lady the next day. She was most apologetic and kind, and sorted the problem. The beds were comfortable. Our room was directly above the restaurant’s outside seating area and on the third night I was kept awake by the noise of a party of people below until they departed at about 11.30 pm. The service varied from being very good to a bit indifferent, but we were generally pleased with whomever we had contact. We ate in the restaurant each night and the food was excellent - tasty, good sized portions and good quality, as well as well presented. I had roast beef, lamb shanks and fish and chips whilst there. The fish and chips were the best I have had for a long time, and I loved the affogato. Well done Chef! Would return for the food but definitely not the accommodation.
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Date of stay: October 2020
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Redrobin105 wrote a review Sep 2020
Kingston-upon-Hull, United Kingdom86 contributions35 helpful votes
Stayed for one night in room two which was very good. The hotel clearly has a historical atmosphere and this adds to the experience with sloping floors and tight staircases. The only issue we had was parking due to a funfair bring parked in the car park at the car park we were directed to. Thankfully I found somewhere else to go which was free and safer. Overall a great stay with a very good hearty breakfast.
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Date of stay: September 2020
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Response from Sam Dean, General Manager at George and Pilgrims Hotel
Responded Sep 26, 2020
Thank you for your kind review! We hope you'll come back to see us again soon!
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Michelle D wrote a review Sep 2020
Bristol, England, United Kingdom28 contributions14 helpful votes
Popped in there for a quick pint during a weekend visit to Glastonbury. I was very pleased to note that they are taking social distancing, cleaning and track & trace seriously. Each table had a sign on indicating whether it was safe to sit at (having been cleaned since the last customers) and there was a spaced out queue for the bar. I had to wait quite a long time outside the toilets when they were being cleaned but in the current climate I didn't mind too much. Staff were visibly cleaning down the surfaces and floors on a regular basis. We decided to eat whilst we were there and had a very nice roast beef dinner. It was my second visit to this pub and I will return next time I come to Glastonbury. I can't comment on the hotel.
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Date of stay: September 2020
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Response from Sam Dean, General Manager at George and Pilgrims Hotel
Responded Sep 26, 2020
Thank you for your kind review and thank you for noticing the efforts we're going to in order to keep everyone safe! We hope to see you again!
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PRICE RANGE
$88 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
george and pilgrims glastonbury, hotel george and pilgrims
LOCATION
United KingdomEnglandSomersetGlastonbury
NUMBER OF ROOMS
14
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Frequently Asked Questions about George and Pilgrims Hotel
Which popular attractions are close to George and Pilgrims Hotel?
Nearby attractions include St. Margaret's Chapel & Magdalene Almshouses (0.04 miles), Glastonbury Abbey (0.08 miles), and Glastonbury Goddess Temple (0.01 miles).
What are some of the property amenities at George and Pilgrims Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at George and Pilgrims Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to George and Pilgrims Hotel?
Conveniently located restaurants include Burns the Bread, Rainbows End Cafe, and Abbey Tea Rooms & Licensed Restaurant.
Is George and Pilgrims Hotel located near the city center?
Yes, it is 0.5 miles away from the center of Glastonbury.
Are there any historical sites close to George and Pilgrims Hotel?
Many travelers enjoy visiting Chalice Well (0.5 miles), Glastonbury Abbey (0.08 miles), and Somerset Rural Life Museum (0.4 miles).