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The Gainsborough Bath Spa

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Beau Street, Bath BA1 1QY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1198)
360
Panoramas (14)
Room & Suite (283)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 38 hotels in Bath
Location
Cleanliness
Service
Value
Travelers' Choice
The Gainsborough Bath Spa is YTL's first Hotel in the UK. Paying homage to its colourful history, the hotel is designed by New York based Champalimaud Design to be welcoming, elegant, vibrant and social - a modern interpretation of a classic design. Our accommodation is inclusive of standard five star amenities. Each room and suite features a flat screen HD television, Roberts radio with Bluetooth, complimentary WiFi and radiant heated bathroom floors. Tapping into the original thermal springs, Spa Village Bath offers a contemporary perspective on the city's thermal water heritage. Coupled with the historic use of aromatherapy in Great Britain, this spa gently supports the brand's philosophy of honouring the healing traditions of the region.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Center with Internet Access
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Hot spring bath
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Modern
Languages Spoken
English
2347Reviews42Q+A100Room tips
Traveler rating
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Popular mentions
MikeC C wrote a review Jan 17
Northamptonshire, United Kingdom17 contributions20 helpful votes
We stayed for 2 nights in a suite at the front of the hotel, the room was not exactly a 5 star room, the headboard had stains on it, the bath robes were ripped, the wardrobe door didn't close properly unless you kept it closed with a suitcase (otherwise the internal light kept you awake all night, for some reason the lounging area had been made up as a bed, we asked for this to be put back to the sofa, unfortunately nobody turned up and we had to do it ourselves then someone did decide to come and do it after another call. The bathroom was a little tired overall not the best. We had breakfast on both mornings, the first morning it was inedible, poached eggs that turned out to be boiled and a sausage which could have been used for our wardrobe doorstop. The second morning the breakfast was a lot better, but we did ask for each item to be cooked correctly. Sleeping at the hotel was horrendous, due to the very nice Georgian style windows at the front they are single glazed and each night we were woken 3 times, I would suggest a room at the back of the hotel, not sure if the noise is reduced back there. We have stayed in many hotels in the UK and I am sorry to say that this is not worth £500 plus per night and cannot be classed as a 5 star establishment. The good thing is the location.
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Date of stay: January 2022
Rooms
Cleanliness
Service
Room Tip: Take ear plugs if you are at the front of the hotel
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1 Helpful vote
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nahan2015 wrote a review Jan 15
Hemel Hempstead, United Kingdom199 contributions50 helpful votes
The actual hotel itself is great but a few things during our experience let it down. Place is lovely and modern along with great rooms and in our bathroom we had a nice big shower with free standing bath. Bar staff where naff. Asked for a lemonade after waiting at the bar for 15 minutes. Barman just hands me a bottle with no glass and acted shocked when I asked for one. Breakfast was ok but tiny and for £30 each not worth it. Unfortunately outside at night people pulling up in cars with loud music just being annoying. Luckily after moaning they knocked off the drinks and breakfast.
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Date of stay: December 2021Trip type: Traveled as a couple
1 Helpful vote
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Russ J wrote a review Jan 15
Exeter, United Kingdom20 contributions2 helpful votes
+1
Couples stay...stayed here in this very appealing central hotel In a room overlooking the bath thermal spa next door...which was very busy as we could look into the rooftop pool. How ever this hotel has its own thermal pools(various)..and its not busy and very very nice...the hotel was spotless and the room was lovely ..parking is in a multi storey 4 minute walk away £16 for 24 hours ..breakfast was lovely too and we will def be back...as the Thermal spa and pools are fab
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Date of stay: January 2022Trip type: Traveled as a couple
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Scenic48435428081 wrote a review Jan 15
3 contributions2 helpful votes
Pleasant surroundings, although decor is very plain with little additional artistic touches. Staff are kind and helpful. Spa is exceptional. However without any Dining or Room Service facilities available how long can it justify 5 Stars? Nice carpets and a jumped up jacuzzi are not enough.
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Date of stay: January 2022
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sq4w3 wrote a review Jan 9
London, United Kingdom13 contributions25 helpful votes
Gainsborough seems to have a reputation as a luxurious hotel but had a slightly tired feel, although I guess that is the case with many 5 star hotels these days. Appreciated the courtesy calls in advance to inform us the restaurant was closed over Christmas (although not ideal) and also the free cocktail voucher. Spa required booking in advance, although that is my experience of all spa's in hotels since Covid, nothing strange about that, also amenities a bit limited but again, maybe due to Christmas period. A bit bland overall, although one or two staff were very helpful, but on Christmas I had to ask 3 times for loo roll and towels, twice in person, and still didn't get them, and didn't get room service when we were out. Again, I get that it was Christmas, but then it is a 5 star etc. The cold woman on reception really did not help, and it may be the Cristina mentioned in a review below - definitely did not have the manner of working in a high end hotel, more suited a taxi kiosk unfortunately. She checked us in with complete lack of charm and grace, and was quite rude and starey throughout - hopefully this is feedback for the hotel to consider. Otherwise, nice spa, lovely Asian woman on reception that took over Boxing Day, and really helpful staff at breakfast. Also, got early check in and late check out as well as upgrade to an executive room on 4th floor - although the room was quite small and again a bit tired, so surprised it was an upgrade. Overall pleasant, but could definitely be improved!
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Date of stay: December 2021
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PRICE RANGE
$243 - $904 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSomersetBath
NUMBER OF ROOMS
99
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Frequently Asked Questions about The Gainsborough Bath Spa
Which popular attractions are close to The Gainsborough Bath Spa?
Nearby attractions include The Roman Baths (0.08 miles), Krowd Keepers: Magic Theatre (0.1 miles), and The Makery (0.1 miles).
What are some of the property amenities at The Gainsborough Bath Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Gainsborough Bath Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Gainsborough Bath Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Gainsborough Bath Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Gainsborough Bath Spa?
Conveniently located restaurants include Goulash, Kekolo Coffee, and Jc's kitchen.
Are there opportunities to exercise at The Gainsborough Bath Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Gainsborough Bath Spa located near the city center?
Yes, it is 0.3 miles away from the center of Bath.
Are any cleaning services offered at The Gainsborough Bath Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Gainsborough Bath Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Gainsborough Bath Spa?
Many travelers enjoy visiting The Roman Baths (0.08 miles), Bath Abbey (0.1 miles), and Bath Street (0.04 miles).