The Gainsborough Bath Spa
2,233 reviews
#9 of 37 Hotels in Bath
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Beau Street, Bath BA1 1QY England
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About
#9 of 37 hotels in Bath
Location
Cleanliness
Service
Value
Travelers' Choice
As a Leading Hotel of the World, The Gainsborough Bath Spa is YTL's first Hotel in the UK. Paying homage to its colourful history, the hotel is designed by New York based Champalimaud Design to be welcoming, elegant, vibrant and social - a modern interpretation of a classic design. Our accommodation is inclusive of standard five star amenities. Each room and suite features a flat screen HD television, Roberts radio with Bluetooth, complimentary WiFi and radiant heated bathroom floors. Tapping into the original thermal springs, Spa Village Bath offers a contemporary perspective on the city's thermal water heritage. Coupled with the historic use of aromatherapy in Great Britain, this spa gently supports the brand's philosophy of honouring the healing traditions of the region. Spa Days are also available to non-residents. At Dan Moon at The Gainsborough Restaurant, diners can enjoy exquisite cuisine inspired by fresh, seasonal ingredients in a sophisticated yet informal environment.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Adult pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Taxi service
Business Center with Internet Access
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Hot spring bath
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Romantic
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
270Restaurantswithin 0.3 miles
124Attractionswithin 0.3 miles
Contact
Beau Street, Bath BA1 1QY England
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2,233Reviews41Q+A100Room tips
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It was our first year anniversary, a treat! We love Bath and wanted to make the most of the staycation. The Gainsborough was VERY disappointing, I like to only comment on the good but with no response from the hotel for 2 months, here I am. We arrived and concierge member was on their mobile phone, we had to get his attention. It was great we were allowed to leave our bags though. We came back checked into our room, champagne had been organised by my husband to be in the room on arrival it wasn’t. It was then brought to the room when we were in the spa, so it sat there for over an hour! The spa was amazing, the slots worked perfectly, the staff were attentive and professional and the massage was heavenly. This is the second time I’ve been to the spa and the facilities, it did not disappoint. The pools were lovely, we loved the different areas (even with the steam and ice area) We got back to our melting champagne, expecting to see the room had been stocked i.e mini bar....nope We went out for dinner expecting our room may have had some sort of turn down and mini bar.....no We had to use the same robes, slippers as the previous day when we went to the spa in the following morning. Our tea/coffee cups were the same ones we used the previous day. We weren’t advised on air con/flow, WiFi or anything. I understand COVID has stopped a lot of things but it shouldn’t stop customer care and journey! My husband did mention these things after he had paid the large bill and was given an email address to bring to the attention of the issues. With no response at all and a very jaded stay at the hotel here is the review. No where did it say or were we told your stay will be affected by COVID i.e no mini bar, no turn down, no guest care etc. I could have a full body massage but no one could fill up a mini bar...seems ridiculous. For me it isn’t about the mini bar and so on it is about service, what is meant to be luxury service and it was not there apart from the Spa it saves the Gainsborough. I hope that the hotel now has its structure of how to be safe and still give an experience of luxury. We had a highly disappointing stay we paid essentially for a room where you can get anywhere. To be in such a hotel and only have coffee making facilities is very basic. I work in the luxury service industry and know none of our stay or non existent explanation of how it will change your stay was mentioned in any part of booking, stay or afterwards. If you have to ask such things is it truly luxury? Would I recommend the spa yes, hotel no an overpriced bed!…
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
The hotel was beautiful, the staff were really polite and helpful. The spa was incredible. I have recommended this hotel to many people and would return within a blink of an eye. Great location. Only downside is parking.
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Hands down the best hotel in Bath. Their customer service is brilliant, the spa is second to none and we always leave feeling well rested. Safe to say that we will be back as soon as lockdown 2.0 is over!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Just spent a night at the Gainsborough Spa and can’t recommend it highly enough. The rooms are stunning as is the spa. Great location for restaurants, bars and shops. A special mention to James the manager who was incredibly professional and personable as were all the staff. Including the young lad behind the bar. Would absolutely highly recommend and next time I am in Bath I will make sure this is the hoteI return too. Many thanks Sandi
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Date of stay: November 2020Trip type: Traveled as a couple
Helpful
We stayed in The Gainsborough Hotel a week ago and from entering the property we were truly impressed. Even during these difficult and unprecedented times the staff made us feel truly special. Covid precautions are very good whilst keeping a balance of the fact we were also there to enjoy ourselves. We were greeted by Ignacio Sans who made us feel very welcome and took care of all our needs. The person on main reception who’s name I have forgotten was also extremely professional as well as very efficient. If you’re staying in Bath then The Gainsborough Hotel is a must. See you again soon.
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Date of stay: October 2020
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PRICE RANGE
$243 - $904 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSomersetBath
NUMBER OF ROOMS
99
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Claim Your Listing Frequently Asked Questions about The Gainsborough Bath Spa
Which popular attractions are close to The Gainsborough Bath Spa?
Nearby attractions include The Roman Baths (0.08 miles), Krowd Keepers: Magic Theatre (0.1 miles), and The Makery (0.1 miles).
What are some of the property amenities at The Gainsborough Bath Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Gainsborough Bath Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Gainsborough Bath Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Gainsborough Bath Spa?
Yes, valet parking is available to guests.
What are some restaurants close to The Gainsborough Bath Spa?
Conveniently located restaurants include Jc's kitchen, Chaiwalla, and LJ Hugs.
Are there opportunities to exercise at The Gainsborough Bath Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is The Gainsborough Bath Spa located near the city center?
Yes, it is 0.3 miles away from the center of Bath.
Are any cleaning services offered at The Gainsborough Bath Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Gainsborough Bath Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Gainsborough Bath Spa?
Many travelers enjoy visiting The Roman Baths (0.08 miles), Bath Abbey (0.1 miles), and Bath Street (0.04 miles).