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Queen Square, Bath BA1 2HH England
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Traveler (1100)
360
Panoramas (1)
Room & Suite (177)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Francis Hotel
Updated 05/22/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 39 hotels in Bath
Location
4.9
Cleanliness
4.6
Service
4.5
Value
4.0
Travelers' Choice
A dramatic destination that is quintessentially English, Francis Hotel Bath is a magnificent example of Georgian architecture in a timeless city. Bath itself is a World Heritage Site and home to a myriad of nostalgic attractions around every corner, from the Roman Baths and the Royal Crescent to the Jane Austen Centre. The Francis Hotel Bath occupies a coveted position on Queen Square. On arrival, you will be met by Regency opulence, modern amenities, a friendly team, and impeccably designed areas for drinking and dining. Stop for a drink in our bar and lounge or enjoy authentic Moroccan cuisine in our stunning new restaurant, Boho Marché. Whatever your reason for stepping through our doors, we look forward to welcoming you.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Walking tours
Taxi service
Conference facilities
Banquet room
Baggage storage
Parking
Wifi
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Historic Hotel
Languages Spoken
English, Spanish, Italian, Polish and 1 more
3312Reviews51Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
maal43 wrote a review Today
Warwick, United Kingdom71 contributions68 helpful votes
Staff extremely pleasant and very knowledgeable about the area. The hotel is very clean and our room was of a high standard for the price we paid. The included breakfast was brilliant would definitely recommend having the breakfast. The hotel is very dog friendly.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stuart D wrote a review Sep 26
Warrington, United Kingdom2 contributions
Booked the Explore and Stay package which was exceptional value. Room, afternoon tea, breakfast, open top bus tour and on-site parking include. Located in Queen Square, the location is excellent for sightseeing and shopping. All the staff are extremely helpful and efficient. Rooms were clean and well equipped with a large shower room and very comfortable bed which afforded us a great night’s sleep. Food and service in the restaurant were also excellent. When booking breakfast, reception advised us of a large party of tourists that were booked for breakfast at 7am so we could avoid that time as service would be slower. All in all we had a wonderful stay.
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Date of stay: September 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Avery T wrote a review Sep 20
2 contributions
What a beautiful hotel, old building full of the amazing character you look for when booking and older building. It's full of charm and atmosphere- front desk team was the most enthusiastic team I've ever met - I gave this feedback at check out I was told the hotel have a special saying 'its the people that make the place' I have to say they hit thenail on the head. The staff do truly make a difference. A little niggle here and there but the building is perfectly imperfect reflecting true heritage. The building is well kept all things considered and very clean with staff cleaning throughout the day. Special thanks has to go to Paige on front desk, I think you have a manager in the making there - she knows exactly how to deal with people and you can tell she's doing a multiple things but she will drop to answer the simplest enquiry. Others worthy of note are Talitha and Terence very friendly faces and truly great people with good conversation. Plan on visiting again for the Christmas Market and excited already! See you all then
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stephen S wrote a review Sep 20
Motherwell, United Kingdom20 contributions25 helpful votes
Hotel is in a fantastic location, right in the centre of Bath. Very convenient car park to the rear. All staff we encountered throughout our stay were exemplary. Breakfast was just average, and expensive for what you get. We were in room 316, which was tiny, you could take your pet cat, as there is no way you could swing it about in that room. If you are over 6ft, you will bang your head on the eaves if you get out the right hand side of the bed. Room had an alarming dip in the middle of the floor, which made the bed feel as of it was sloping downwards. Fixtures and fittings in the room were great. Toilet was the same story, tiny. If you had a mind to, you could sit on the toilet, wash your hands on the basin and wash your hair in the shower, all at the same time. Would definitely visit this hotel again, but only if I was guaranteed not to get that room. Did I mention, it is TINY
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PETER T wrote a review Sep 12
1 contribution1 helpful vote
Wait 25 mins for porridge with skin on it then cooked plate arrives seconds later. Needs serious reorganising!. Queues to get to tables ! As kitchen so slow to serve. Not good enough to say I’m busy you knew we were coming! . Grrr.plenty of staff to clean tables but lots waiting for food
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Harrison R wrote a review Sep 12
2 contributions1 helpful vote
We had a great stay, such a beautiful classic hotel. Great team aswell, they accommodated to us and gave us lots of information about the surrounding area and great recommendations. We will definitely be staying again.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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cordreyclare wrote a review Sep 11
2 contributions1 helpful vote
We stayed at The Francis for a mid week break, 2 night stay. It was a fantastic experience. The room was beautiful, really clean and very comfortable. The hotel is in a prime location to visit everything Bath has to offer. From the first moment we went into the hotel, the staff were warm, welcoming and friendly. They couldn’t do enough to help, especially Gems.I would highly recommend this hotel to anyone
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Vanda709 wrote a review Sep 9
Brussels, Belgium13 contributions5 helpful votes
Spent last weekend at Francis Hotel which was fantastic. The staff went above and beyond to make everything perfect for my husband who is an amputee and in a wheelchair Their facilities are excellent for the disabled . We had family lunch on Sunday in the restaurant where we were looked after by Jake who was most helpful The reception staff and concierge were so helpful on arrival and our departure I cannot recommend this hotel highly enough
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: Room 9 is a room with good facilities for the disabled
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lucy J wrote a review Sep 7
Ascot, United Kingdom13 contributions17 helpful votes
This hotel always delivers. If you book direct they often have deals, plus you get a free drink. We always use this hotel as it is right in the centre of Bath. The breakfasts are excellent, the cooked part of it is brought to the table. The waiter service is so fast. The coffee arrived in a large pot within a minute of us asking for it. Other staff to mention are in reception - Paige and Camille. Somehow they manage to deal with anything and remain unremittingly jolly throughout. The decor had improved since our previous visit. Really clever effect in the dining room, where layers of previous wallpaper have been exposed at the top of the walls. Finally, the afternoon tea was great value for £21. It's huge! We manged 2 of the 3 tiers, and we have big appetites.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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frances b wrote a review Sep 6
10 contributions18 helpful votes
The rooms are clean and lovely Food in the restaurant is very good. I came with a group but unfortunately my back and leg were so bad I could barely get around Gems at reception saw I was in pain and couldn't do enough for me. She bought me ice( the only thing that works a bit) and could not have been lovelier and more helpful Gems is a real asset to your hotel. Many thanks Gems You truly are a Gem!
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Date of stay: September 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from James McDevitt, General Manager at The Francis Hotel
Responded 3 weeks ago
Dear Frances B, Thank you for your lovely review. I am delighted that you had such a great stay even in view of your pain. Gems at Reception is a star and was more than happy to make sure that the guys in the kitchen were ready to make those ice packs for you! Warm regards, James
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$145 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor francis bath, mercure bath, bath francis hotel, francis hotel bath
LOCATION
United KingdomEnglandSomersetBath
NUMBER OF ROOMS
98
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Frequently Asked Questions about The Francis Hotel
Which popular attractions are close to The Francis Hotel?
Nearby attractions include The Roman Baths (0.2 miles), Krowd Keepers: Magic Theatre (0.3 miles), and The Makery (0.1 miles).
What are some of the property amenities at The Francis Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at The Francis Hotel?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at The Francis Hotel?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at The Francis Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Francis Hotel?
Conveniently located restaurants include Crescent Restaurant & Bar, Jc's kitchen, and The Herd Steak Restaurant.
Is The Francis Hotel located near the city center?
Yes, it is 0.09 miles away from the center of Bath.
Are any cleaning services offered at The Francis Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Francis Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Francis Hotel?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, and Romanian.
Are there any historical sites close to The Francis Hotel?
Many travelers enjoy visiting The Roman Baths (0.2 miles), Bath Abbey (0.3 miles), and Bath Street (0.2 miles).