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Francis Hotel Bath - MGallery by Sofitel

#12 of 32 Hotels in Bath
Certificate of Excellence
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Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
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1,773 Reviews from our TripAdvisor Community

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Showing 1,713: English reviews
Shifnal, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel in a great central location with car park! We only had one night stop over to visit the beautiful city of Bath and this hotel was just perfect for us. Few minutes walk to the Roman Bath and other historical buildings. We had a great night sleep, the bed was very comfortable. The concierge was really helpful and... More 

Helpful?
Thank fedry
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear fedry Thank you very much indeed for all your kind words and recommendations. We very much look forward to your return visit to Bath. Kind regards Mads Nielsen More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed on the ground floor in a disabled room. Room was beautiful as was the en suite! Just little things that could have made the stay perfect, like the toilet roll holder kept falling off the wall, the bed was huge but was made up by 2 single mattresses which kept dipping in the middle which was rather annoying... More 

Helpful?
Thank bee k
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear bee k Thank you for taking the time to send in in a review following your stay with us and for your constructive feedback; please rest assured your comments will be investigated accordingly. I am delighted that you liked your room. I am sorry to read that you found the parking charges to be high. Unfortunately, due to the... More 

Combeinteignhead, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A weekend break for two adults and two teenagers that was made memorable by great, attentive staff and beautifully appointed rooms. I really couldn't fault this hotel. The concierge was first class and happily parked our car, and retrieved it promptly (even returning my iPhone that I'd mistakenly left it in its holder). The bar staff, breakfast staff and reception... More 

Helpful?
Thank Quickbrit
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Quickbrit We are delighted you had such a great stay with all your family and hope to see you again on your next trip to Bath. Thank you for sending in a review. Kind regards Mads Nielsen More 

Bologna, Italy
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here over Christmas in a suite . We were very comfortable and being in the centre of Bath, able to just walk out of the hotel to the Abbey in Christmas morning. Our suite was quiet and very comfortable . Staff charming. We fined at Raymond Blanc next door through the hotel lounge.

Helpful?
Thank mevissapirie
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear mevissapirie Thank you for sending in a review following your Christmas break at The Francis. I am delighted that you had a comfortable stay with us and hope that we may see you again this forthcoming Festive season? Kind regards Mads Nielsen More 

Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Anniversary time and with my other half been mentioning Bath as a place to check out I decided to make it the surpise anniversary weekend. first of all, do not let work hold you up if you are taking the train from London. Obviously the peak hours tickets are 2x more expensive. my bad! Then the hotel, it is a... More 

Helpful?
Thank Damien B
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Damien B Thank you for taking the time to send in a review and congratulations on your anniversary. I am pleased that you found the welcome on reception to be a good one, I am only sorry that it wasn’t possible to upgrade you, as we were fully booked when you stayed. It is such a shame you didn’t... More 

Birmingham, United Kingdom
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Reception was rather chaotic when we arrived at about 3.20pm on a Sunday. We were about to get annoyed that our standard room appeared not to be ready yet, when the manageress stepped in and said that we should be upgraded. We had a lovely stay in a room on the side. We have stayed on the front before, which... More 

Helpful?
Thank Catherine E
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Catherine E Thank you for sending in a review; it is always good to hear back from our regular guests. We look forward to seeing you again on your next trip to Bath. Kind regards Mads Nielsen More 

Palatine, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My wife and I enjoyed our stay at the Francis. They pay attention to details and give the extra effort to just make the stay more enjoyable. The Hotel is impeccably clean and the full English is delicious with the wait staff doing a top notch service. The room was very comfy after a day seeing the sights. This Hotel... More 

Helpful?
Thank Dataman98
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Dataman98 Thank you so much for your positive feedback; it is very much appreciated by all. We look forward to your next trip to Bath. Kind regards Mads Nielsen More 

Bridport
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent the night here before a birthday lunch for my Husband It was excellent . I had requested a room near a lift as my Husband has restricted mobility . This was catered for and staff were most helpful. Concierge provided all kinds of help with porterage etc. Although quite young the staff were all very professional and attentive without... More 

Helpful?
Thank Vanda709
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Vanda709 It is so good to see that we lived up to all your expectations. Thank you for sending in your feedback; it is always a great boost to morale for the team. We look forward to your next trip. Kind regards Mads Nielsen More 

Cardiff, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our one evening stay was lovely. Staff very friendly, bumped into new member of staff in the corridor heading to check out and he straight away offered to help with our bags. They always said good morning or evening and asked how you were. Nice breakfast. I do think the sofa in the room needed a clean but that's my... More 

Helpful?
Thank Louise M
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Louise M Thank you very much for your feedback. It is great to see that you had such a good time and found the staff to be helpful and friendly. I do hope it won’ be too long before we have the opportunity to welcome you back to The Francis. Kind regards Mads Nielsen More 

Dublin, Ireland
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago

Arrived about 5pm after being delayed. Staff very helpful and efficient, chap actually came out to help after I faffed around trying to choose a parking space and guided me in, carried bags in, very friendly. Was given a choice of rooms, front or back, they said the back would be quitter so chose that option. By 5:30 i was... More 

Helpful?
Thank mcdermp10
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear mcdermp10 Thank you for your feedback. I am delighted that you managed to take in some of sights in the city on your short break; I do hope you will return to Bath to see what else is on offer. Kind regards Mads Nielsen More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Location: United Kingdom > England > Somerset > Bath
Price Range: $165 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#8 Luxury Hotel in Bath
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