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Francis Hotel Bath - MGallery by Sofitel

#12 of 32 Hotels in Bath
Certificate of Excellence
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Francis Hotel Bath - MGallery by Sofitel
Francis Hotel Bath - MGallery by Sofitel
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1,778 Reviews from our TripAdvisor Community

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Showing 1,718: English reviews
Abingdon, United Kingdom
Level Contributor
116 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed today NEW

This is our second stay here and third stay in the lovely city of Bath. The hotel is converted from a series of historic dwellings and therefore has some considerable character and a quirky but nice feel about it. The décor is as you would expect, tasteful and stylish in keeping with the surroundings and the rooms smallish but fairly... More 

Helpful?
Thank Colin W
Waterloo, Belgium
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

A beautiful hotel, in the heart of Bath - perfect location, and impeccable service. The superior room we booked was spacious and exactly like the photos on the website. Water bottles in the room, bath robes, espresso machine... and as much coffee/tea as we liked. As it was raining, the hotel provided us with umbrellas that we could use during... More 

Helpful?
Thank Anja V
Gloucester
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Husband booked a night at the Francis for our 10th wedding anniversary. Having heard a lot of good reviews I was not disappointed. From arrival we received exemplary service. We had barely made it out of the car when the concierge greeted us and helped us with our luggage and was very attentive and polite. Check-in staff were very friendly... More 

Helpful?
Thank CKJJ
Grand Cayman
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

On are arrive the concierge came out to our car and welcomed us, he took our bags inside and offered to take our car round to the car park at the back of the hotel. Checking the front desk attendant was so friendly and helpful. We head up to our room a little small but very comfortable ( the ac... More 

Helpful?
Thank Captmatt28
Sheffield, United Kingdom
Level Contributor
9 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed at the hotel for three nights, excellent , used to be seven Georgian town houses. Top class hotel now, in centre of bath, within short walk of all the things you want to see in bath. Bedroom very comfortable, good bar meals, staff top class, service also. On arrival you are met, suitcases removed from car and car parked... More 

Helpful?
Thank Mr. Ken M
Australia
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Emily's Tea Room in the Francis Hotel is a lovely retreat from the crowds and bustle of Bath. Tasteful Victorian era furnishings. Comfortable chairs. Silver service and way too many calories in the clotted cream, jam, and scones...but irresistible Good selection of fine teas to go with them.

Helpful?
Thank Physeter
Shifnal, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel in a great central location with car park! We only had one night stop over to visit the beautiful city of Bath and this hotel was just perfect for us. Few minutes walk to the Roman Bath and other historical buildings. We had a great night sleep, the bed was very comfortable. The concierge was really helpful and... More 

Helpful?
Thank fedry
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear fedry Thank you very much indeed for all your kind words and recommendations. We very much look forward to your return visit to Bath. Kind regards Mads Nielsen More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed on the ground floor in a disabled room. Room was beautiful as was the en suite! Just little things that could have made the stay perfect, like the toilet roll holder kept falling off the wall, the bed was huge but was made up by 2 single mattresses which kept dipping in the middle which was rather annoying... More 

Helpful?
Thank bee k
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear bee k Thank you for taking the time to send in in a review following your stay with us and for your constructive feedback; please rest assured your comments will be investigated accordingly. I am delighted that you liked your room. I am sorry to read that you found the parking charges to be high. Unfortunately, due to the... More 

Combeinteignhead, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A weekend break for two adults and two teenagers that was made memorable by great, attentive staff and beautifully appointed rooms. I really couldn't fault this hotel. The concierge was first class and happily parked our car, and retrieved it promptly (even returning my iPhone that I'd mistakenly left it in its holder). The bar staff, breakfast staff and reception... More 

Helpful?
Thank Quickbrit
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear Quickbrit We are delighted you had such a great stay with all your family and hope to see you again on your next trip to Bath. Thank you for sending in a review. Kind regards Mads Nielsen More 

Bologna, Italy
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here over Christmas in a suite . We were very comfortable and being in the centre of Bath, able to just walk out of the hotel to the Abbey in Christmas morning. Our suite was quiet and very comfortable . Staff charming. We fined at Raymond Blanc next door through the hotel lounge.

Helpful?
Thank mevissapirie
FrancisHotelBath, General Manager at Francis Hotel Bath - MGallery by Sofitel, responded to this review

Dear mevissapirie Thank you for sending in a review following your Christmas break at The Francis. I am delighted that you had a comfortable stay with us and hope that we may see you again this forthcoming Festive season? Kind regards Mads Nielsen More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
In the heart of the historic city of Bath, this historic Regency style 4 star townhouse hotel, a member of the MGallery collection boasts 98 individually designed bedrooms, many with four poster beds and views over the city. Our stylish bar and lounge offers a haven of tranquility after a day exploring the many attractions of this world heritage city. Enjoy dining in Brasserie Blanc which adjoins the hotel. ... more   less 

Additional Information about Francis Hotel Bath - MGallery by Sofitel

Address: Queen Square, Bath BA1 2HH, England
Location: United Kingdom > England > Somerset > Bath
Price Range: $166 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Francis Hotel Bath - MGallery by Sofitel 4*
Number of rooms: 98
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Also Known As:
Accor Francis Bath
Mercure Bath
Bath Francis Hotel
Francis Hotel Bath
Hotel Style:
#8 Luxury Hotel in Bath
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