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MacDonald Bath Spa Hotel

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Sydney Road, Bath BA2 6NS England
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Traveler (1568)
Room & Suite (504)
Dining (104)

About

#27 of 35 hotels in Bath
Location
Cleanliness
Service
Value
Bath Spa Hotel is perfectly situated in historic Bath and is just a short stroll from many of the city's top attractions. The hotel has years and years of history behind its walls and is rich in character which is subtly complimented by modern facilities and amenities. Exquisite food and rolling grounds create the perfect setting for your city break, but it is the outstanding customer service which will set your holiday apart.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Concierge
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
5,613Reviews46Q+A100Room tips
Traveler rating
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Popular mentions
S S wrote a review Aug 7
Shillingstone, United Kingdom24 contributions16 helpful votes
We stayed three nights celebrating Ruby Wedding Anniversary. It was clear that many staff are still on furlough or unable to get back to work from elsewhere in Europe! Biggest disappointment was inability to get a slot in the Spa until three days after our departure! That was a severe disappointment and something that your website should make clear. Lesson learned book spa before arrival date! We had a superb celebration luncheon served on 2 August. Dining Room Staff and Chef all played a blinder, service and cuisine for this meal was outstanding. Teething troubles post lockdown hopefully.
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Date of stay: August 2020Trip type: Traveled as a couple
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Tom wrote a review Aug 2
10 contributions5 helpful votes
+1
Please take this on board! Pillow sheets was dirty the gown looked like it had blood on it. 1st day we had breakfast was excellent, 2and day it was so so bad, I wouldn't even give it to my dog. Not worth the money for this place! The air conditioning in the room was very poor! We waited 50mins for breakfast to be served, one lady came with the wrong breakfast . I had looked over and couldn't believe how unhappy other guest was! I missed out using the pool as the reception either didn't pass on my number or the spa didnt bother to call me back ! The bathroom needs attention, cracked sink, cob webs, repair work to ceiling just unacceptable! I will say the outside and other facilities look amazing. I will say the reception and staff have been on point. I will not recommend this to anyone as it's just been a let down. I've seen better conditions in the travel lodge than this
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Date of stay: August 2020Trip type: Traveled as a couple
4 Helpful votes
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Ian G wrote a review Jul 2020
York, United Kingdom170 contributions118 helpful votes
This is a lovely hotel - the grounds are fantastic, the rooms lovely and the staff great. However, on reflection we visited too early after re-opening to enjoy a hotel of this standing. For obvious reasons most of the hotel facilities were not open but given the prices charged, guests are still paying for facilities they cannot use. We had a serious problem with the lack of air conditioning. We reported this and were advised it was being fixed the following day and in fairness it was. However it went off at 1800 hrs and only came back on at 1000 hrs the following day. This happened for following 2 days so presumably it was on a timer or manually turned off. In any event it meant the room was very stuffy for all three nights of our stay which did not aid a good night's sleep. We mentioned this on check out so perhaps things have improved. Overall not as nice a stay as we expected having stayed at other MacDonalds in past. It is worth noting that like many companies, MacDonalds and not passing on any of the 15% reduction in VAT to their guests.
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Date of stay: July 2020
Value
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2 Helpful votes
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Response from Bath Spa, General Manager at MacDonald Bath Spa Hotel
Responded 2 weeks ago
Thank you Ian for your feedback Which we appreciate. I am so sorry your stay was spoiled by our air conditioning issue. We had engineers out for 3 days trying to get to the bottom of the problem, which I am pleased to say is now resolved. It has taken us some time to get all of our facilities open as we wanted to achieve the Safe To Trade accreditation beforehand as the wellbeing and health of our guests and staff has been paramount at this time. I am pleased to say, we have achieved this award and our facilities are now open.
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adboperations wrote a review Jul 2020
Maldon, United Kingdom323 contributions166 helpful votes
Stayed here after recommendations from friends Soleless Very expensive 300 pounds plus No breakfast 15 pounds to park car Night barman did not have a clue about what wines he had Offered a breakfast box of rubbish I am aware of the current situation but the hotel has made a pigs ear of it Better staying shut
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Date of stay: July 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Bath Spa, General Manager at MacDonald Bath Spa Hotel
Responded 2 weeks ago
Thank you for your feedback. We are working very hard to operate in line with Government guidelines. This does mean a reduced service in some areas. We have been offering a packed up room service breakfast. I am sorry if this was not to your liking. Our car parking charges are clearly displayed on our website and on our confirmation emails and we consider the charge very reasonable for Bath city centre. I am sorry that our night auditor was not able to advise on wines, he has not had training in this area. Our restaurant staff are more than happy to advise on this.
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Catherine H wrote a review Jul 2020
28 contributions4 helpful votes
Even though the Spa was closed we had a wonderful visit. Service was excellent, the grounds are beautiful. It felt very special. We just had a standard room but it was better than other standard rooms we have had in the past.
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Date of stay: July 2020Trip type: Traveled as a couple
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PRICE RANGE
$160 - $321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
macdonald bath hotel bath, macdonald hotel bath, bath hotel spa, macdonald bath spa
LOCATION
United KingdomEnglandSomersetBath
NUMBER OF ROOMS
131
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Frequently Asked Questions about MacDonald Bath Spa Hotel
Which popular attractions are close to MacDonald Bath Spa Hotel?
Nearby attractions include The Roman Baths (0.7 miles), Krowd Keepers: Magic Theatre (0.7 miles), and The Makery (0.7 miles).
What are some of the property amenities at MacDonald Bath Spa Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at MacDonald Bath Spa Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at MacDonald Bath Spa Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at MacDonald Bath Spa Hotel?
Yes, parking is available to guests.
What are some restaurants close to MacDonald Bath Spa Hotel?
Conveniently located restaurants include Sotto Sotto, Eight, and Cappadocia Mediterranean Restaurant.
Are there opportunities to exercise at MacDonald Bath Spa Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is MacDonald Bath Spa Hotel located near the city center?
Yes, it is 0.8 miles away from the center of Bath.
Are any cleaning services offered at MacDonald Bath Spa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does MacDonald Bath Spa Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to MacDonald Bath Spa Hotel?
Many travelers enjoy visiting The Roman Baths (0.7 miles), Bath Abbey (0.7 miles), and Bath Street (0.8 miles).