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Russell Street, Bath BA1 2QF England
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Traveler (470)
Room & Suite (165)
Dining (19)

About

#7 of 37 hotels in Bath
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
The Queensberry Hotel occupies four Georgian town houses in the heart of the city. The entire team is dedicated to giving each of our guests an outstanding experience. Guests can expect excellent standards of service, luxury bedrooms and delicious award-winning food. The Queensberry has held a Red Star rating for exceptional standards of service for ten consecutive years. This accolade is given by The AA, the organisation responsible for allocating star ratings to hotels and guest accommodation. It was awarded 4 stars in 2018
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Meeting rooms
24-hour security
Baggage storage
24-hour front desk
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Housekeeping
Room service
Safe
Seating area
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Quaint
Languages Spoken
English, French, Spanish, German and 3 more
1,734Reviews20Q+A100Room tips
Traveler rating
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Popular mentions
rogerbilder wrote a review Nov 20
London38 contributions51 helpful votes
The Queensberry is an absolute delight. In a great, central location, the hotel - several fine, elegant Georgian houses joined together - is a bit of a maze, with staircases everywhere and lots of great little spaces to sit, relax, have a drink or a coffee - it takes a bit of orienteering but it's well worth it. Fabulous, spacious rooms with very comfortable beds and brilliant showers (admittedly we treated ourselves to a deluxe but apparently all the rooms are individually laid out and furnished and a decent size). The Olive Tree restaurant (apparently the only Michelin-starred one in Bath) is superb - fantastic food, beautifully presented, served with style and efficiency but none of the hushed, reverential nonsense that spoils some Michelin-starred places. Above all, the staff: friendly, courteous and efficient, they all seem genuinely to care about the comfort of their guests. It obviously helps motivate them to work under a manager who is always around, always visible, who does everything from waiting tables and pouring drinks to parking cars and opening doors, while always seeming in control and evidently taking great pride in providing a really terrific hotel experience.
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Date of stay: October 2020
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Jane E wrote a review Nov 16
1 contribution
We had a terrible experience at the Queensberry. On our second night we were accused of smoking in our room via a letter unceremoniously pushed under our door. We absolutely had not done so and fully expected an apology from the hotel manager when we addressed the matter with him. Instead he treated us with absolute disdain, accused us of lying as well as illicit smoking, and pointed to the fact my husband was clearly a smoker (he had gone outside to the street as any responsible adult would do) as some sort of infallible evidence that we were at fault. We were subsequently charged for 'deep cleaning' the room, and our protests that we had done nothing wrong were completely ignored. We were made to feel like badly behaved students that they would rather left the hotel entirely. To make it worse, this all happened as we were preparing to go out for dinner to celebrate my 40th birthday. I had advised reception that although very upset and angry at the letter, we would deal with it the next day so as not to further delay/ruin our evening. Despite this, the hotel manager showed up at our door and proceeded to start a conversation with me about his unfounded accusations, all whilst I was stood there dripping wet in a towel. It was deeply inappropriate. Overall, we were treated with absolute disdain and dismissal. It was really very upsetting and we are taking our complaint to the hotel owners as the staff were absolutely disinterested in both the issue at hand and the huge upset and disruption to what had been planned as a special day for us. On top of that, the shower ran cold, and they didn't send anyone to look at it even after I called reception 3 times, insisting that they had sorted it when it was absolutely still freezing (as this happened after the accusations above, we felt they'd simply decided to disregard us as guests). The much-promoted Olive Tree restaurant was closed (which was not clear from the website nor at point of booking), and the breakfast we were served on the first morning was one of the worst I have ever seen. Overpriced, badly cooked and presented like some sort of school dinner from the 80s. We were so disappointed, especially as we were also seated in a dark corner of an otherwise empty space, which was silent and utterly devoid of atmosphere. We left most of the food and went out for brunch elsewhere later. On the good side, the concierge Paul was wonderful and so welcoming. Without him we almost certainly would have left and stayed elsewhere for our last night.
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Date of stay: November 2020
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Rob A wrote a review Nov 4
Chester, United Kingdom45 contributions4 helpful votes
It's a decent hotel. We had a comfortable room and it's very convenient for the city centre (although Bath can be hilly for walking). Plus the staff were extremely helpful. I'd question it being a four star hotel. You don't get tea and coffee in the room, for example, so no cup of tea in bed. The bath was a bit small ans there was no bathmat. Since utls in the city centre so there's no parking there or nearby. They offer "valet parking" which you absolutely need if you bring a car, although you should realise it's just one of the staff driving the vehicle off and hopefully finding somewhere safe for it. Overall, it's a decent enough hotel, although I'd more fairly describe it as a solid three star.
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Date of stay: September 2020
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Sinotna wrote a review Oct 2020
London36 contributions2 helpful votes
From the moment Paul greeted on arrival and right up to the moment our luggage was placed in the car on our last day, we were made to feel like we’re regular guests. This boutique hotel is perfect for visitors to Bath. The rooms are very comfortable and the common areas are beautiful. The Olive Tree restaurant is the only Michelin starred restaurant in Bath and it’s located within the hotel. The Queensberry’s location is perfect as it’s within walking distance to everything from shops, restaurants, attractions, spas, coffee shops and delis. If you’re planning a visit to Bath, this hotel is definitely the place where you should stay.
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Date of stay: October 2020Trip type: Traveled as a couple
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ShellieBoreiko wrote a review Oct 2020
London94 contributions40 helpful votes
Stayed here in our first mini break since lockdown. It’s the small things that made a difference for us, the personal touches, attentiveness, the eagerness to help in any way. The hotel is beautifully situated, we were upgraded and at the very top with lovely views. The bathroom was huge and I loved the added classical music on when you walk in. The staff were truly amazing. A little personal handwritten note to welcome us. They have it spot on and they should be proud. The food in The Olive Tree was divine. I will say that the breakfast wasn’t the best, it was barely warm on arrival and we had waited quite a long time. However this is a minor and it really didn’t matter as everything else was perfect. This will be the place to stay when I visit Bath!
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Date of stay: October 2020Trip type: Traveled as a couple
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PRICE RANGE
$147 - $293 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandSomersetBath
NUMBER OF ROOMS
29
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Frequently Asked Questions about Queensberry Hotel
Which popular attractions are close to Queensberry Hotel?
Nearby attractions include Mr B's Book Emporium (0.3 miles), Sub 13 (0.1 miles), and Circo Bar and Lounge (0.2 miles).
What are some of the property amenities at Queensberry Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Queensberry Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Queensberry Hotel?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Queensberry Hotel?
Conveniently located restaurants include Kekolo Coffee, Comptoir + Cuisine, and The Circus Restaurant.
Is Queensberry Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Bath.
Are any cleaning services offered at Queensberry Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Queensberry Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Polish, and Hungarian.
Are there any historical sites close to Queensberry Hotel?
Many travelers enjoy visiting The Roman Baths (0.4 miles), Bath Abbey (0.5 miles), and Bath Street (0.4 miles).