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Prince Rupert Hotel

Traveler (242)
Room & Suite (124)
Dining (54)
Certificate of Excellence

About

#4 of 17 hotels in Shrewsbury
Location
Cleanliness
Service
Value
Certificate of Excellence
The historic grade II listed Prince Rupert Hotel is situated in the very heart of medieval Shrewsbury and just a short stroll from the individual shops and many tourist attractions. Surrounded by narrow cobblestone streets and black & white timbered buildings it provides the perfect base to explore beautiful Shrewsbury. With the heritage of the hotel dating back to the 12th & 15th century, character and charm abound with sloping floors, exposed Tudor beams and a restored Jacobean staircase. Privately owned for many years by Michael & Diane Matthews, the hotel offers a great choice of dining all with a focus on fresh local produce. The Royalist is ideal for a special occasion with an a la carte menu together with a superb wine list. Chambers brasserie is renowned for its traditional British menu. Camellias Tea Rooms offers an extensive menu selection including traditional afternoon tea. A charming place to relax to the sound of a grand piano. Car parking is charged @ £10 per night.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel

Location

Full view
98Great for walkers
Grade: 98 out of 100
148Restaurantswithin 0.3 miles
57Attractionswithin 0.3 miles
1,421Reviews
12Q+A
100Room tips
Traveler rating
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Popular mentions
A lovely characterful hotel in a very central location ideal for exploring this beautiful city on the English Welsh border. Perfect for a relaxing break. It’s friendly but professional staff are second to none.
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Review collected in partnership with this hotel
Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded 2 days ago
Dear Gillian, I was truly delighted to read your wonderful review this morning following your recent stay at the Prince Rupert and thank you so much for awarding us a fantastic five star score. I am thrilled to learn that you enjoyed the history of the hotel which dates back to the 15th and 12th century and is reputedly the oldest hotel within the UK. My team read TripAdvisor on a daily basis and your kind words have been the talk of the hotel this morning. They too would like to thank you and convey their very best wishes. Once again, thank for taking the time to share your experience and I sincerely hope to have the pleasure of personally welcoming you back on your next visit to medieval Shrewsbury. With kindest regards, Mike Matthews Owner
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With only the opportunity to stay for one night, we wanted a centrally located hotel - can't be more centrally located than the Prince Rupert! Perfect spot! Great room price booking directly with the hotel (beating on-line comparison sites). The team were welcoming,
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Review collected in partnership with this hotel
Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded 2 days ago
Dear Andy, Thank you so much for your wonderful five star review which is very much appreciated by both myself and all my dedicated team. The satisfaction of our guests is always of paramount importance and I am delighted that we both met and exceeded your expectations in so many ways. As you rightly state, the Grade 2* Listed Prince Rupert is situated in the very heart of medieval Shrewsbury directly opposite the 12th century St. Alkmunds Church, the historic Bear Steps and the timbered black and white Tudor House. To the rear of the hotel is the magnificent St. Mary's Church. All the many tourist attractions and wonderful artisan independent shops are just a short stroll away. Once again, please accept my sincere gratitude for your most kind words and I hope to have the pleasure of personally welcoming you back on your next visit to our beautiful town. With kindest regards, Mike Matthews Owner
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We enjoyed our visit to the Prince Rupert. It is a comfortable hotel, historically of interest and is well located in the centre of Shrewsbury. The most outstanding feature though is the welcoming staff who are very friendly and helpful. This extended from the glass of sherry
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Review collected in partnership with this hotel
Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded 4 days ago
On behalf of myself and all my wonderful staff I would like to convey my sincere gratitude for taking the time to write a review and also for your fantastic five star score. Your kind and generous words have been read by all my team this morning and they too would like to thank you for your most charming feedback. To learn that we have both met and exceeded our guests expectations is our ultimate aim and I am truly delighted that you thoroughly enjoyed your stay with us. Thank you also for your lovely comments relating Charlie who is a real star at the Prince Rupert. She is totally dedicated and committed to providing all of our guests with outstanding service and warm hospitality. She too is thrilled by your praise. Once again, thank you so much and I hope to have the pleasure of personally welcoming you back on your next visit to beautiful Shrewsbury. With kindest regards, Mike Matthews Owner
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Stayed at the Prince Rupert for an overnight work visit and to summarise in one word I would have to say ‘convenient’. Booked the hotel only two days before visiting and it was one of the most conveniently located (I.e right in the city centre) and reasonably priced. Staff
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Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded 1 week ago
Dear Tom, Thank you so much for taking the time to post such a fantastic review this evening and also for providing us with a wonderful five star score. I am really pleased that you enjoyed your overnight stay with us and thank you for your extremely kind words regarding the hotel staff. My team read TripAdvisor daily and they are thrilled by your positive feedback. They would also like to convey their appreciation to you. As you quite rightly state, the Prince Rupert is situated in the very heart of medieval Shrewsbury and just a short stroll from the many tourist attractions, the 600 Listed buildings and the renowned independent shops. In recent years Shrewsbury has become such a cosmopolitan town and many of our guests select the hotel as their base in order to explore all the features which surround it. I do hope that on your next visit to Shrewsbury I will have the pleasure of personally welcoming you back to enjoy our service and hospitality once again. Wishing you a very enjoyable weekend. With kindest regards, Mike Matthews Owner
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I had a reasonable stay at this hotel. The room I stayed in needed a bit of updating and maintenance. However, it was clean and the bed was comfortable. My evening meal was very good, and breakfast was excellent (plenty of choice). All staff I encountered were pleasant, helpful
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Response from Mike_Matthews, Owner at Prince Rupert Hotel
Responded 1 week ago
Dear Guest, Please accept my sincere thanks for taking the time to post a review following your recent stay at the Prince Rupert. I am delighted to read that you enjoyed your visit and may I also convey my appreciation for your constructive feedback. On an ongoing basis we endeavour to enhance the property and always in keeping with its historical attributes ensuring that up to date comforts are combined with the medieval heritage. The Grade 2* Listed Prince Rupert dates back to the 15th and 12th century so the work can be quite challenging but our focus is always to further improve the guest experience in every way possible. New bathrooms have been added to over 60 of our bedrooms and work is now underway to upgrade the bedroom furnishings. We have recently completed an exterior courtyard for our guests to enjoy throughout the summer months, a bedroom roof terrace has been added, an upgrade of the ground floor public areas has been completed and work is in hand to open a third restaurant within the hotel. May I also thank you for your kind comments regarding the hospitality of our staff and the quality of the food which is always freshly prepared and locally sourced by our dedicated Head Chef. Once again, thank you so much for sharing your experience and I do hope to have the pleasure of personally welcoming you back in the very near future. With kindest regards, Mike Matthews Owner
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PRICE RANGE
$108 - $202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shrewsbury hotel prince rupertprince rupert shrewsburyhotel prince rupert shrewsbury
LOCATION
United KingdomEnglandShrewsbury
NUMBER OF ROOMS
70
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