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COVID-19 update: See the added health and safety measures this property is taking.Read more
Traveler (707)
Room & Suite (283)
Dining (90)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Sheffield Kenwood Hall & Spa
Updated 11/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#35 of 50 hotels in Sheffield
Location
Cleanliness
Service
Value
See why so many travelers make Mercure Plus Kenwood Hall Hotel & Spa their hotel of choice when visiting Sheffield. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Close to some of Sheffield's most popular landmarks, such as General Cemetery (0.4 mi) and Heeley City Farm (0.9 mi), Mercure Kenwood Hall Hotel & Spa is a great destination for tourists. Free wifi is offered to guests, and rooms at Mercure Kenwood Hall Hotel & Spa offer a flat screen TV. During your stay, take advantage of some of the amenities offered, including room service. Guests of Best Western Plus Kenwood Hall Hotel & Spa are also welcome to enjoy a pool and breakfast, located on site. For travelers arriving by car, free parking is available. While in Sheffield be sure to experience local crab favorites at Silversmiths Restaurant, Piccolino, or Ego Mediterranean Restaurant & Bar, Sheffield. Sheffield is also known for some great gardens, including Sheffield Winter Garden, The Botanical Gardens, and The Peace Gardens, which are not too far from Mercure Kenwood Hall Hotel & Spa. At Mercure Kenwood Hall Hotel & Spa, your comfort and satisfaction come first, and they look forward to welcoming you to Sheffield.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English
1965Reviews14Q+A100Room tips
Traveler rating
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Popular mentions
Holly M wrote a review Apr 2021
Sheffield, United Kingdom2 contributions1 helpful vote
We met our family in the garden for our first meeting post lockdown. We hadn't seen each other for a year. The garden/grounds are beautiful. The table service was perfect, fast and efficient. We all had a fantastic day. This really is a gem that we will be using again. Thank you.
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Date of stay: April 2021Trip type: Traveled with friends
1 Helpful vote
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N8x8e wrote a review Apr 2021
Liverpool, United Kingdom44 contributions19 helpful votes
+1
No customer service skills,They charged me twice for my room, knew this and didn't come to tell me they'd refunded it and would take usual 3-5 working days. I was on the premises, wouldn't of been hard to tell me that they'd taken it out my account. Other competitors priced similar and aren't as run down. Furthermore I complained on return to my home after finding out and asked for a manager to call me as I was unhappy with room, a week later I'm still waiting. Covid secure, I think not!!! The room was dirty, its very run down and the bed was uncomfortable,stained and sheets were not nice smelling. I appreciate a lovely view but the people taking til 2.45am loudly outside in patio area was not enjoyable. Staff on site 24/7 and would of been able to hear this. Data protection slacking, being told of other guests names similar to my own. First try at a mecure...last one!! The positive, views and land around.
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Date of stay: April 2021Trip type: Traveled with family
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winsay wrote a review Dec 2020
Sheffield, United Kingdom2 contributions
I stayed at the hotel for a week after being evacuated from my house due to fire hazard. Upon check-in I received a free upgrade to one of the Privilege rooms which was much appreciated. The room was massive and the view from the window (woods, running squirrels and birds) was fantastic. Two male members of staff at the front desk are a massive asset to the company (sorry guys, I never got your name). Both of them were extremely helpful, friendly and definitely made my stay better. The thing that needs addressing is the breakfast times. On 2 occasions I came down for the breakfast at the times indicated on welcome letter and the breakfast had already finished. Also the water pressure in shower was rather poor, it took me ages to wash my hair and rinse off the shampoo. Apart from that I had an amazing stay and will definitely recommend the hotel to my friends and family when they’re visiting Sheffield.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
Value
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Location
Cleanliness
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Response from Dan Wilson, General Manager at Mercure Sheffield Kenwood Hall & Spa
Responded Jan 8, 2021
Thank you so much for taking the time in sharing your experiences and I am really pleased that you enjoyed your stay with us, albeit, in difficult circumstances. I will be sure to address the niggles regarding the breakfast times and shower pressure with the relevant team members, thank you for highlighting and I will pass on your kind comments to our front desk team. We very much look forward to welcoming you back again in the near future, hopefully in better times. Kind Regards, Dan Wilson General Manager
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SandyQX wrote a review Dec 2020
Helston, United Kingdom51 contributions23 helpful votes
Call it madness, but I was ready to move house after 26 years, getting home upgrade work done Feb 2020, hoping to Escape in the late Spring. Woah, that all turned out wrongly, as 2020 has become what it is. So, with intrepid, careful contractors upgrading the house, I find myself, in the Sheffield Kenwood Hotel, a mile or so from my house, here for a few days, (staying in a hotel to move house is allowed, even in tier 3, I checked Gov.uk) removal done by a dream team of Britannia Appleyard guys today in record time. Carpets upgraded, rental organised. The hotel have been brilliant, I emailed ahead to ask if there were tea & coffee facilities, maybe a fridge in the room? There are no restaurant or bar, public area facilities, of course, but the Manager messaged me back to say that I was upgraded to a Privilege Mercury room, which has both 👏 On arrival, and I know this hotel, they’ve done a brilliant job, tree up, pressies round the tree, twinkly lights, but you can’t help but reflect. I spent a very drunkenly well remembered evening with all my loved ones after my sister’s wedding years ago. Today mine was one of maybe half a dozen cars in the car park, BBC news was on the big screen, but talking to no one, no hum of people. On 8th Dec, you’d expect, well, what you’d expect! A few rowdy office Christmas parties, a few mad guys and girls with red Santa hats on. Nope, not in 2020. Room service is only on request, I’ve staying a few days, so I didn’t need it, wouldn’t want anyone to run around after me, I’m sure they have plenty to do. Rather than bother reception by being in front of them, there is a WhatsApp number in the room. Pip them a WA message, I had a minor issue with an unemptied bin, they pinged me back a message, saying they would sort it. Abit like sweaty global tennis players throwing and demanding their towels from ball boys, which has been replaced with baskets the players have to manage themselves, WA hotel contact? Game changer. I love that instead of having technology, we are now using it. The receptionist was most helpful, the only room service currently available is pizza (order via WA), I’m mostly gluten free, so not my bag, but they have provided a microwave, in front of the closed bar, which I think is a great idea. There is no cooked breakfast, just a grab and go type snack brekkie, but I am well prepared. Gluten free Croissants which can be popped in the micro! Sanitiser at reception, all payments made remotely, sanitiser at all the lift entrances. Just a word, clear the steps of the walkway up from the car park to the hotel of leaves! Don’t invite folks to slip on those steps. So I was in room 217, right at the back of the hotel, ground floor, vast. I loved the pale greyish/green tartan carpet, stylish and appealing to my Edinburgh roots. The fridge was as quiet as can be. If you want to take the premoulded tea & coffee tray out of the drawer, you have to remove the kettle, and the mugs wobble off! Maybe you’re not meant to? A pretty, generous double bed with 4 good looking pillows, a cosy looking duvet, wardrobe and the bathroom is a good looking thing, with a bath & massive shower head, great shower. I arrived about 4pm after the trauma of all my worldly goods in a van, heading South without me, on 8th December. It was abit cold. And I know that ventilation is a big thing for the plague, but both windows open, two small radiators on a cool setting? Took a good couple of hours to warm up to cosy. I noticed that whilst there are decent window locks, there is what looks like a public footpath outside the windows, which is slightly odd. I was doing some work, when a couple walking two dogs came into peripheral vision, right past my window! Slightly disconcerting. The curtains in the room are abit hit and miss, abit 80s beige suedette fabric, are ruched pelmets still a thing? But I keep in mind the room tariff, whilst slightly wondering in a Tier 3 region what occupancy rates might be? I’m not sure I was asked of my reason for booking! Moving house is a legitimate reason. And in my room, the curtains are slightly all different lengths! I don’t mind quirky, but perhaps these need to be upgraded in time. One full length curtain covering one of the two small radiators, didn’t help with the the cold for a couple of hours, but it eventually warmed up. Plenty of plug points, including one near the full length mirror, a desk with mirror, a couple of really comfy leather chairs and a table if you need to fire up a laptop/ tablet. Slightly odd bedside lights, I think they belong to the curtain era of the hotel, shades abit weird & wonky, but working perfectly. The light on the desk is much more contemporary & stylish. Maybe they are working their way through, but this is a Privilege Room, I’d imagine they charge accordingly in normal circumstances? There’s what looks like a smoke alarm, and a fire alarm in the room. A decent wardrobe and luggage rack. Strange maybe that there are no pictures, but I am split on my views! Budget hotel chains tend to have the same pictures regardless of where you stay, those weird lollipop tree mirror landscapes. I can, if I am of a mind, complain either way! Blank walls are fine. So I am into tech stuff, WI-FI working fine, select Mercury. TV, for once with a perfectly working remote control - all a Freeview Channels in the familiar place. Red button not working though. Security - key card to open door (two supplied) one to fit into the gizmo to turn on the lights. I hunkering down for a few days, well done Kenwood Hall so far, a COVID hotel experience. I slept beautifully, bug in a rug, the bed, duvet and pillows cosily fabulous, the shower is great in this room. There is no room laundry or bed making service right now, unless you request it, which I was fine with. I am perfectly capable of making the bed, clearing up a little. Kenwood Hotel is a great example of C19 ready? Yes , I’d stay again. Sent from my iPad
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Date of stay: December 2020
Value
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Room Tip: Can’t speak for other rooms, but Room 217 has a strange public walkway outside the window. Very...
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Response from Dan Wilson, General Manager at Mercure Sheffield Kenwood Hall & Spa
Responded Dec 11, 2020
Thank you so much for taking the time in sharing your experiences and I am really pleased that you enjoyed your stay with us, albeit, in difficult circumstances. We very much look forward to welcoming you back again in the near future, hopefully in better times. Kind Regards, Dan Wilson General Manager
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vicki r wrote a review Dec 2020
Sheffield, United Kingdom249 contributions59 helpful votes
+1
I stayed here with my children on a Monday night due to having work done at our home. Aiden from the booking team at the hotel matched a price comparison website in price and gave us complimentary breakfast. We were treated very well particularly by Luke on check in throughout his shift. He loaned me a phone charger m, gave the children complimentary tooth brushes and made them hot chocolate with marsh mellows at no charge before they went to bed. There were Covid safe measures everywhere and lots of hand sanitizer stations. Breakfast was A help yourself continental buffet. A decent choice of pastries, yogurts, fruit and cheese all individually wrapped for extra safety. An excellent selection of individually boxes cereal. The room was spacious, very very clean and very comfortable. We had a takeaway delivered to the hotel which worked well for us as a family as the restaurant was closed. We had a nice view of the lake and we had a stroll round the grounds which were absolutely beautiful. We will be booking again as we had such a great evening and felt so welcome. I cannot find fault with anything at all and at £72 for a family room it was an absolute bargain. Thanks to Aiden and Luke the break was such a treat and you are both a credit to the team at Kenwood.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
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Response from Dan Wilson, General Manager at Mercure Sheffield Kenwood Hall & Spa
Responded Dec 11, 2020
Thank you for taking the time in sharing your experiences and I am pleased that you enjoyed your stay with us, albeit in very difficult circumstances. I am pleased that Aiden and Luke both looked after you and I will ensure your very kind comments are passed onto them - thank you! We look forward to welcoming you and your kids back in the very near future. Kind Regards, Dan Wilson General Manager
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PRICE RANGE
$63 - $100 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kenwood hall sheffield, hotel kenwood hall
LOCATION
United KingdomEnglandYorkshireSouth YorkshireSheffield
NUMBER OF ROOMS
114
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Frequently Asked Questions about Mercure Sheffield Kenwood Hall & Spa
Which popular attractions are close to Mercure Sheffield Kenwood Hall & Spa?
Nearby attractions include Adventure Now (0.06 miles), The Botanical Gardens (0.7 miles), and The Ecclesall Ale Club (0.4 miles).
What are some of the property amenities at Mercure Sheffield Kenwood Hall & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Mercure Sheffield Kenwood Hall & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Sheffield Kenwood Hall & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Sheffield Kenwood Hall & Spa?
Conveniently located restaurants include Turnip & Thyme, Na Pedra, and Juke and Loe.
Are there opportunities to exercise at Mercure Sheffield Kenwood Hall & Spa?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Mercure Sheffield Kenwood Hall & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Sheffield Kenwood Hall & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Sheffield Kenwood Hall & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Sheffield Kenwood Hall & Spa?
Many travelers enjoy visiting Abbeydale Industrial Hamlet (2.1 miles), Sheffield Manor Lodge (2.3 miles), and The Old Queen's Head (1.6 miles).
Does Mercure Sheffield Kenwood Hall & Spa have any great views?
Yes, guests often enjoy the park view available here.