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BEST WESTERN PLUS Kenwood Hall

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BEST WESTERN PLUS Kenwood Hall
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1,038 Reviews from our TripAdvisor Community

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Showing 1,032: English reviews
Wellington, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

We arrived to be greeted by a completely disinterested receptionist - no warm welcome or eye contact. The room was comfortable and quiet but the decor was tired and the furniture grubby. The safe was particularly irritating. This was located at the bottom back of the wardrobe meaning you had to lie flat on the floor to set it. As... More 

Helpful?
Thank Charles S
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Charles S, Thank you for reviewing your recent stay, feedback from our guests is a invaluable tool for us to continually review and improve our service. Our aim is always to ensure our guests have an enjoyable stay, I am saddened to hear that whilst you found the room comfortable and our location convenient, we have not achieved this... More 

Buckinghamshire, United Kingdom
Level Contributor
212 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 6 days ago NEW

Stay as enjoyable as any of many previous ones. Asked for a room in preferred spot and not only got it but found I was upgraded! ..whether a loyalty gesture or not it was a nice touch .. guests remember & appreciate these things. Interestingly, I had stayed in same room a while ago and it was pleasing to note... More 

Helpful?
Thank Deltablade
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Deltablade, Thank you for reviewing your recent stay. Our team always work hard to delight our guests and I am pleased to hear that we were able to thank you for your loyalty with a complimentary upgrade on this occasion. As you rightly point out, the hotel has recently had a change of ownership and management. We are extremely... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Booked this hotel at last minute as a treat for the wife. What a gem. Lauren on reception was brilliant, Got an amazing room and the service was fantastic. My wife had a spa treatment which she said was brilliant. I cannot fault this hotel in any way and will certainly be back again very soon. Thanks to everyone

Helpful?
Thank Mark S
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Mark S, Thank you for taking the time to review your recent stay. I am delighted that you were able to enjoy our brand new Spa facilities and had a great stay. I will be certain to pass on your kind comments to Lauren and the rest of the team. I do hope we will be welcoming you and... More 

Bolton, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 week ago via mobile

Stayed here for a 50th. Bright and friendly reception with an easy check in. Quite a large place so make sure you listen to the directions for your room. Our room was nicely decorated albeit on the small size however value for money. We were in a special rate of £99 B & B. Drinks were a bit pricey however... More 

Helpful?
Thank Joanne L
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Joanne L, Thank you for your review of your recent stay, I am delighted that you had an enjoyable and comfortable stay whilst attending your special event. I hope we will be welcoming you back in the not so distant future! Kind regards, Becky More 

Aberdeen, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

INITIAL IMPRESSION Arrived at approximately 1700 on a Friday. The young blonde receptionist was obviously on a personal call and steadfastly managed to ignore us for a full 5 minutes. Did not even have the courtesy to ask the caller to hold for a second whilst she acknowledged our presence, simply knocked on the door behind her and expected a... More 

Helpful?
1 Thank ailsakirton
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear ailsakirton, Thank you for reviewing your recent stay. We always strive to ensure that every guest has an enjoyable experience and I am sorry to read that you felt our reception team were ignorant. I hope that you can see from our previous reviews that this is not the normal standard of service our guests experience and this feedback... More 

Cartagena, Spain
2 reviews
Reviewed 3 weeks ago

We was guests at a Family wedding, Upon arrival we could not check in until 2-00 pm even though the wedding was at 12-30 pm so asked if we could use the toilets just to freshen up we had arrived ready for the wedding so that was not a problem but then was informed that the ladies & gents was... More 

Helpful?
Thank harryanneholt
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear harryanneholt, Thank you for your review following your stay at Kenwood Hall. Whilst every effort is made to accommodate early check ins, unfortunately we can never guarantee that rooms will be ready prior to the advertised check in time. We have recently refurbished our public bathrooms and I am sorry to learn that this inconvenienced you during your stay... More 

Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 weeks ago

Positive points: shower pressure, large room, attentive and friendly staff, parking. The mattress was very comfortable. There is a beautiful view of the gardens and lake from some rooms. The decoration is not 'cookie cutter' modern hotel, but not designer either, more like a B&B feel. Negative point: the breakfast processes didn't quite work the day we were there, too... More 

Helpful?
Thank Colmenareno
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Colmenareno, Thank you for taking the time to review your recent stay with us. I am delighted that you had a comfortable stay and enjoyed our beautiful grounds. I will be sure to address your feedback on your breakfast experience with the Restaurant team. I hope we will be welcoming you back in the near future! Kind regards, Becky More 

Bath, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

Going to a family party in the city centre, chose this hotel as only a £5.20 taxi ride from the centre but set in its own grounds is very peaceful. The room (a superior double) was a good size and with a view over the garden. The ensuite was good and the shower very powerful. There was a lift fortunately... More 

Helpful?
Thank outandroundabout
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear outandroundabout, Thank you for taking the time to review your recent stay. I am delighted you had an enjoyable stay and I will be sure to pass on your kind comments to our team. I am sorry to hear you didn't receive your newspaper but I'm glad the team resolved that to your satisfaction. Once again thank you for... More 

Camberley
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Luxury standard accomodation. Difficult to say much about this hotel as it changed company hands while we were there. Therefore I hope minor repair problems in the room and lack of available facilities will be rectified by the new owners.

Helpful?
Thank Carol C
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear Carol C, Thank you for reviewing your stay at Kenwood Hall. The hotel has recently had a change of ownership and works are already underway throughout the property. I hope we will be welcoming you back soon so you can enjoy these during your next visit to the area. Kind regards, More 

Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 weeks ago via mobile

Ok the good bits: Good location for Sheffield centre Friendly reception staff Nice enough building and grounds Free parking Bed comfortable Friendly barman Good bar food - bit pricey but the pork ribs delicious, 4* standard here But there are some rather average bits: Room run down - peeling paint on bath, cracked toilet bowl, rusting on bath handle, plus... More 

Helpful?
Thank D R
Becky D, Manager at BEST WESTERN PLUS Kenwood Hall, responded to this review

Dear D R, Thank you for taking the time to review your stay at Kenwood Hall. I am glad that you found our location and free parking convenient. I will be sure to pass on your positive feedback to the reception and bar team members as it is always a great source of motivation. I am sorry to hear of... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Kenwood Hall

Address: Kenwood Road, Sheffield S7 1NQ, England
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: $57 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Kenwood Hall 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Kenwood Hall Sheffield
Hotel Kenwood Hall
Hotel Style:
#3 Spa Hotel in Sheffield
#11 Luxury Hotel in Sheffield
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Kenwood Hall staff and other travelers.
10 questions
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county durham
over a year ago
Clacton-on-Sea, England, United Kingdom

See all questions (10)

Questions? Get answers from BEST WESTERN PLUS Kenwood Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One overlooking the garden and lake is best.”
 of 5 bubbles Deltablade, 6 days ago | Read review
“Go for the modern annexes - not the 500 range”
 of 5 bubbles ailsakirton, 2 weeks ago | Read review
“Different Hotel”
 of 5 bubbles harryanneholt, 3 weeks ago | Read review
“choice offered of larger room or room with a view”
 of 5 bubbles 632carolc, 4 weeks ago | Read review
“Go deluxe for lovely views on floor one.”
 of 5 bubbles JaneM279, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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