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Mercure Sheffield St Paul's Hotel

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2,184 Reviews from our TripAdvisor Community

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Showing 2,155: English reviews
newbury berkshire
Reviewed yesterday NEW

Lovely hotel. Great location for city centre. Friendly staff. Visit marred by wardrobe door falling off, could have been a nasty accident, door missed my foot by millimetres. It this had happened to my wife we would have spent the night at the hospital instead of having a meal. Dont want to think what the outcome would have been if...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank mercaclassman
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

I stayed here for one night with my work colleagues. The hotel itself is in a fantastic location being right by the city centre and they have plenty of chain coffee shops and bars literally moments away from the hotel. Check in was very quick. They have a car park around the corner on Charles Street and the hotel gives...

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Thank Saintlysinner
Reviewed 3 days ago NEWvia mobile

I found the hotel very modern and comfortable. The staff were very helpfull especially mayure Lewis. Aurelian and Philip the head concierge. Looking forward to see you in march. Also the hotel is dead central. Easy for all local amenities. And nightlife. The lounge and bar area are very spacious and the staff are very helpfull. Ideal to have lunch...

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Thank Susan L
Basingstoke, United Kingdom
Reviewed 5 days ago NEWvia mobile

This was my 5th stay in this particular hotel in the heart of Sheffield. On arrival I was welcomed by the friendly front desk staff members and promptly checked in where I was also kindly upgraded to a junior suite. The room itself was large and had a great view out onto the fountains below, it was very quiet considering...

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Thank Simon C
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was very pleased to read your great feedback and I do sincerely hope we can welcome you again in the future. Best Regards Luisa Esposito General Manager

Livingston, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed 1 evening here for work. Was overjoyed to have a hotel with a gym and a spa which were both of high standard. Staff were all very nice and helpful especially the barman who was great fun. Room lovely and I was given choice of room with bath and shower or large shower. Really nice breakfast as well would...

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Helpful?
Thank Ally D
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at Mercure St Paul's Sheffield. I was very pleased to read your great feedback and am delighted you enjoyed the facilities of the hotel so much. I do sincerely hope we can welcome you again in the future. Best Regards Luisa Esposito General Manager

California
Reviewed 1 week ago NEWvia mobile

They have a policy (apparently) of not caring about guest needs. This is the second time I have stayed here, but it will be my last. I asked for a late checkout, and they were happy to grant me until 2:00 pm, until they discovered I was not an Elite member...so they had a receptionist deliver the news that I...

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Thank L M
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us at Mercure St Paul's Sheffield. I was disappointed to read your review and am sorry that on this occasion I do believe the team could have made an exception regarding your late check out. The lift has been repaired however another fault appeared immediately and...

Elgin
Reviewed 1 week ago NEW

The room was spacious and comfortable with a great bathroom which had a walk-in shower with different shower heads. The bar and dining area are lovely, right next to the Winter Garden which you can see through the glass walls. We had a bit of a wait to register because there was only one person on the desk, but that...

Review collected in partnership with Accorhotels.com
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Thank MarySElgin
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and pleased you enjoyed the Spa facilities. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Guildford, United Kingdom
Reviewed 1 week ago

My husband and I stayed at the Mercure over Xmas for 2 nights and thought it was a great location. Right in the centre of Sheffield near bars and restaurants. It's a little pricey but we got a good deal online. Otherwise we usually stay at Jury's Inn. Don't bother with £25 valet when the NCP is 2 mins walk...

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Thank MissHRaw
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and pleased you enjoyed the Spa facilities. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Sheffield, United Kingdom
Reviewed 1 week ago

We booked a privilege room and weren't disappointed- soft drinks, toiletries, bath robes and slippers all included in the room, also free hot drinks, soft drinks, house wine and canapés in the bar from 6-8 pm. Breakfast was great too, served overlooking the winter gardens - large selection of hot and cold foods, pastries, fresh fruit and various juices. I'm...

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Helpful?
Thank Stalborg
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and pleased you enjoyed the Spa facilities. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

Suffolk, United Kingdom
Reviewed 1 week ago

We have stayed here three times over the last year or so. Very clean everywhere. Lovely open space in the foyer, lounge areas and restaurant. Good breakfast including a large selection of fruits. It would be nice to have granola on offer. Lovely pool and spa with sauna and steam rooms, etc. Excellent service in the Champagne Bar, particularly Loredama...

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Helpful?
Thank Suzanne C
Luisa E, General Manager at Mercure Sheffield St Paul's Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent visit to Mercure St Paul's Hotel and Spa. I was delighted with your lovely feedback and pleased you enjoyed the Spa facilities. I hope we can welcome you back in the near future Best Regards Luisa Esposito General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This luxury 4 star hotel offers 163 en suite rooms in the heart of Sheffield. Just minutes from the railway station, Crucible and Lyceum Theatres and Hallam University. Don Valley Stadium, Sheffield Arena, Meadowhall Shopping Centre, Chatsworth House and Peak District are all a short drive away. 650 capacity conference centre and banqueting rooms, The Yard restaurant, indoor pool, sauna, steam room, snail shower, ice fountain and technogym. High speed Internet access and 24hr room service. ... more   less 

Additional Information about Mercure Sheffield St Paul's Hotel

Address: 119 Norfolk Street, Sheffield S1 2JE, England
Location: United Kingdom > England > Yorkshire > South Yorkshire > Sheffield
Price Range: $86 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sheffield St Paul's Hotel 4*
Number of rooms: 163
Reservation Options:
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Also Known As:
Mercure St Paul`s Sheffield Hotel Sheffield
Accor St Pauls Sheffield
St Pauls Hotel Sheffield
Mercure Sheffield
Hotel Style:
#1 Spa Hotel in Sheffield
#2 Luxury Hotel in Sheffield
#4 Family Hotel in Sheffield
#4 Business Hotel in Sheffield
#6 Romantic Hotel in Sheffield
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Sheffield St Paul's Hotel staff and other travelers.
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Questions? Get answers from Mercure Sheffield St Paul's Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a high floor as it's quieter”
 of 5 bubbles MissHRaw, 1 week ago | Read review
“Privilege rooms are slightly more expensive but definitely worth it and are on 5th floor with excellent views.”
 of 5 bubbles Stalborg, 1 week ago | Read review
“Upgrade to executive room large rooms and large king size beds”
 of 5 bubbles christainem, 3 weeks ago | Read review
“The rooms at the top of the building are best to avoid noise - but the lifts might not be working”
 of 5 bubbles AdrianH855, 4 weeks ago | Read review
“upgrade to a better room always”
 of 5 bubbles E1615BJrichardh, Dec 10, 2016 | Read review
5 of 5
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